OBJECTIVE

• To further my professional career with an executive level management position in a world class organization. Seeking to diversify my skill set in another industry and as part of a larger organization and help achieve business success for the organization.

SUMMARY

• Customers oriented multitask professional with excellent analytical and logical skills.
• A thorough understanding of the Software Development Life Cycle (SDLC).
• Possess a detailed - oriented nature with excellent communication, interpersonal, problem solving skills, and recognized for being a value team player.
• Proficient in all phases of Business analysis activities such as requirements management, business process modeling, creation of functional requirements documents and other documentation as required
• Collaborates with stakeholders and project team members to clarify, detail, prioritize and manage business requirements, to include participation in requirements elicitation workshops
• Coordinates and leads review meetings throughout life of a project as necessary
• Proficient in Use Case development and UML modeling using modeling tools like Rational Rose and MS Visio.
• Experience in preparing Use Cases, Sequence diagrams, Activity diagrams,Class diagrams etc.
• Experience in Business Process Modelling using IBM Business Process Modeller.
• Skilled at reviewing test cases making sure they are in accordance with requirements, and assist the overall testing process by Change and Defect Management.
• Strong understanding of various SDLC methodologies such as waterfall, Agile with hands on experience in both of them.
• Excellent communication skills and adept at facilitating walkthrough and training sessions.
• Excellent analytical skills in understanding the business process, the functional requirements and translating them to system requirement specifications.
• Attended various in house softskill and management development programs.
• Have good knowledge of IBM Mainframe.
• Excellent presentation skills.
• Good understanding of programming languages like Cobol, JCL, PL/SQL, Informatica & Teradata.
• Conducted in house Business Analysts training programs for new hires.
• Worked extensively on Salesforce projects.
• Worked as Product Owner and also took up scrum master tasks on need basis.

TECHNICAL SKILLS

Databases: DB2, IMSDB, RDBMS

Platforms: MS Windows, DOS, UNIX

SDLC Methodologies: Waterfall, Agile

Software Eng Tools: MS Office, MS Project, MS Visio, HP Quality Center, Rally

Modeling Tools: Star UML, MS Visio, Rational Rose, IBM Business Process Modeler, Bizagi BPM, Rally

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/Project Manager

Responsibilities:

• Worked as Shadow Product Owner for timely delivery of project.
• Migration from current screen scraping billing process to ODS (Open Data Source) MQ series billing for FDR.
• Mapping dot net based web application to salesforce for handling call records with CTR(Category- Type- Reason) information.
• Creation of OCS (Open Control System) profiles for different access levels on FDR.
• Involved in creating targeted questionnaires and interviews for clients and business users to gather requirements.
• Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.
• Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues.
• Worked as Scrum Master involved in Sprint planning, sprint standup meetings and sprint retrospective.
• Involved in organizing and documenting requirements, preparing use cases, writing business documents and reports in Pre-Testing phase.
• Developed data flow diagrams illustrating the flow of data from the legacy systems into the application database tables, along with checkpoints for testing/verification.
• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.
• Worked on a team environment to finalize use cases to develop functional and detail design specifications of the applications.

Confidential

Business Analyst

Responsibilities:

• Involved in creating targeted questionnaires and interviews for clients and business users to gather requirements.
• Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.
• Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues.
• Involved in organizing and documenting requirements, preparing use cases, writing business documents and reports in Pre-Testing phase.
• Developed data flow diagrams illustrating the flow of data from the legacy systems into the application database tables, along with checkpoints for testing/verification.
• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.
• Worked on a team environment to finalize use cases to develop functional and detail design specifications of the applications.

Confidential

Business Analyst

Responsibilities:

• Involved in creating targeted questionnaires and interviews for clients and business users to gather requirements.
• Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.
• Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues.
• Involved in organizing and documenting requirements, preparing use cases, writing business documents and reports in Pre-Testing phase.
• Developed data flow diagrams illustrating the flow of data from the legacy systems into the application database tables, along with checkpoints for testing/verification.
• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.
• Worked on a team environment to finalize use cases to develop functional and detail design specifications of the applications.
• Collaborated with QA team in reviewing and validating test plans and test cases, ensuring that the final outcome catered to the user requirements.
• Developed a user acceptance test plan and test case scenarios to guide a select group of key end users in testing the user interface and functionality of the application.
• Performed requirement walkthroughs with the Development & QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs.

Confidential

Business Analyst

Responsibilities:

• Had direct interaction with Client / Sr. Business Analysts to gather functional & technical requirements of modules.
• Actively involved in requirement gathering and preparation of technical and business documentation for the application in design, which could serve as future reference to the programmers and system developers.
• Assisted Project Manager in setting project expectations, in evaluating the impact of changes on the organization and conducted project related presentations.
• Prepared documentation, Use Cases, Flowcharts etc, for business requirements.
• Responsible for organizing Functionality Test Plans which was utilized by the testing team during a testing process
• Collaborated with QA team in reviewing and validating test plans and test cases, ensuring that the final outcome catered to the user requirements.
• Performed requirement walkthroughs with the Development & QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs