OBJECTIVE

• I am seeking a challenging opportunity in the field of Business / Systems Analysis to utilize my analytical skills in changing business requirements into the software application development process for an organization in the most efficient manner.
• I prefer working as team player and motivated working in fast paced team oriented business environments to flourish the dynamics of business organizations by achieving its mission, vision and objectives.

SUMMARY

• Around Seven years of Business Analyst experience with solid understanding of business process analysis in a web - based and client-server environment.
• Project management experience in developing requirement and testing strategies based on functional and technical goals.
• Extensive experience in gathering, analyzing, and validating business requirements. Requirement gathering through interviews, Joint Application Development (JAD) sessions with clients and referring to existing documentation and procedures.
• Experienced in developing work approach and project plans to meet client requirements, and manage and monitor progress.
• Proficient in creating and documenting use case scenarios and storyboards.
• Experienced in developing functional and non-functional specifications, process diagrams, sequence diagrams, user interface designs and field level descriptions.
• Performed GAP analysis and maintained requirements traceability matrix (RTM)
• Conducted usability and user acceptance testing (UAT) on behalf of end users.
• Experienced in analyzing business requirement at all stages of software development life cycle (SDLC).
• Expertise in translating user requirements into System Specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Experience in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Skills in developing Use Case diagrams, Sequence diagrams, Data Flow diagrams, and Class diagrams using Object Oriented Analysis & Design (OOAD).
• Managed requirement activities using an iterative and incremental methodology such as Agile and Rational unified process (RUP
• Strong analytical skills: ability to link strategies and objectives to develop a plan and view “think outside the box”
• Excellent communication skills: ability to send and receive information clearly and concisely
• Strong teamwork skills: possess exceptional group facilitation skills, negotiating and building consensus.
• Strong planning/organizing skills: capable of managing major projects simultaneously
• Able to establish and attain high standards for self and team; able to make decisions, solve problems and produce results.

TECHNICAL SKILLS

Requirement Tracking: Rational Requisite-Pro, CaliberRM, Quality Center

Operating Systems: MS Windows NT/98/2000/XP, UNIX

Databases: Oracle, MS Access, DB2

Office Tools: MS Word, Excel, MS Project, MS Outlook

Methodologies: SDLC, RUP, UML, RAD, JAD, Ajile

UML Diagram Tools: Rational Rose / Microsoft Visio.

Requirement Tools: Rational Requisite pro, Clear Quest.

Datawarehouse Tools: Informatica, Business Objects

PROFESSIONAL EXPERIENCE

Confidential

Lead Business Analyst

Responsibilities:

• Assembled business requirement documents (BRD) and the functional specifications as per the user requirements.
• Created Business Workflow based on the requirements gathered from the client.
• Created functional specification documents based on the business requirement documents.
• Analyzing Client requirements, interacting with clients to understand the business process and to find out the actual needs and defining the areas for implementation.
• Documenting customer's business needs and translating them into system requirements and preparation of requirement specification.
• Analyzing system impact and creating functional and technical requirements, screen mockups, case & business rule documentation, sequence diagrams and system flow diagrams.
• To provide a Visual representation of the process flow PowerPoint presentation or Word document.
• For Customer Requirements PPTs are prepared and sent to the customer for the Sign-Off process.
• Creating User Manual/ guidelines and Flash Demos for the new enhancements done for the Client.
• Coordinating various activities between Development, Integration and QA teams right from Initial Analysis up to Customer signoff for the requirements.
• Training Development, Integration and Testing Teams for new requirements.
• Working on creating Integration and Testing standards and planning - Version Roll out and Requirements Distribution.
• Project Management - Working on project duration, resources allocation and release planning.
• Providing Application Support for User issues, System issues, UI issues and Documentation issues.
• Manual Testing of the happy path scenarios for the customer's requirement, Gap Analysis, Version & Release Control, Data & Process Mapping.
• Use Case development and UML modeling using modeling tools like Rational Rose and MS-Visio

Environment: Windows 7, UML, RUP, MS Project, MS Excel, Word, Power Point and Visio, TOAD, SQL, Clarity, CaliberRM.

Confidential, Chicago, IL

Business Systems Analyst

Responsibilities:

• Interacted with the SME’s and Stakeholders to get a better understanding of client business processes and gather business requirements
• Followed AGILE methodology
• Facilitated JAD Sessions to develop a solution that the system meets the business requirements.
• Analyzed the current requirement process, identify problems, and made recommendations to improve the rocess.
• Developed criteria for IVR and online interface preauthorization process for providers.
• Facilitated process movement to standards and procedures that involved implementation of MASC codec for IVR systems.
• Familiarized with Computer Telephony Integration
• The process involved in gathering information from the stake holders about their existing IVR based system, and then implementing the compression speech technology to enhance storage and quality of speech.
• Performed Business process modelling using VISIO
• Prepared presentation on system requirement methodology and proposed system requirement document to improve the way of writing the requirements
• Used CMTS (Change Management Tracking System) to keep track of requirements in progress, and estimated and actual time for requirements
• Participated in TRB (Technical Review Board) meetings to get reviewed and signed off the requirement documents
• Create Technical Design Specifications, ETL workflows and Data Mapping spreadsheets for each system Interface.
• Involved in a report writing tool called Brio to generate reports in PDF format
• Assisted the PM with time allocation using MS project
• Created Wireframes and Mockups
• Managed changes using rational clear case, and maintained traceability in MS Excel
• Participated in discussion on regression testing, release and non-release testing, and positive and negative testing
• Prepared Presentations in MS Powerpoint
• Conducted UAT and Regression testing and performance testing,Software quality standards and Software quality Matrices
• Created User manuals and trained the end users

Environment: Microsoft Office Suite, iRise Studio, AGILE, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Sybase, VBScript, C#. DOORS, C++, NET, ASP.NET, Business Objects, TestDirector, LoadRunner

Confidential, Reston, VA

Business Systems Analyst

Responsibilities:

• Defined and documented the vision, scope and statement of work of the project.
• Elicit requirements using Interviewing skills by talking with individuals and groups about their needs and ask the right questions to surface and extract essential requirements.
• Collaborated with IT Domain Managers to execute the Design, Build and Test phases of the company’s Unity business process development project
• Developed project schedule using MS-Project 2003 based upon mutually agreed upon commitments from all the involved functional team
• Generated project progress reports using MS Project 2003 and circulated my analysis to all the stakeholders
• Led weekly project progress review meetings along with the lead PM
• Circulated weekly progress reports with evaluation of risk and resources to the PMO and the stakeholders
• Utilized Primavera - a proprietary Project Portfolio Management (PPM) tool to analyze the man-power allocated to project from different functions and ensure that they are not over- booked or under-utilized
• Generated, analyzed and circulated reports to track project’s actual time, cost, and resource utilization and ensure compliance with baseline
• Created and managed project requirement documents using Rational RequisitePro
• Participated in various meetings and discussed Enhancement and Modification Request issues.
• Worked as the lead analyst with the clients on the final signing process in the User Acceptance stages teaching business owners on how to effectively utilize new software and applications.
• Conducted the final user-acceptance testing and usability testing.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the main phases of the project cycle.

Environment: Agile (Scrum) SDLC, Share Point, Microsoft Office, Microsoft Visio, MS Project, MS Word, Excel and MS Visio, Quality Center, Informatica Powercenter 8.1, SQL.

Confidential, Chicago, IL

Business Systems Analyst

Responsibilities:

• Performed Requirements Gathering and Analysis, interviewed the SME (Subject Matter Experts), and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Developed Data Flow, Work Flow, Process Flow and Entity Relationship Diagrams in MS Visio, and analyzed them to create “AS IS” and “TO BE” scenarios.
• Manage the Requirements (Business as well as System requirements), performed requirements analysis along with the creation of Use Case Scenarios.
• Involved in administering periodic information risk assessments and audits, to ensure proper alignment between privacy and security practices
• Responsible for Documentation in each phase of RUP Methodology and Validation and Verification process.
• Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD).
• Followed the UML based methods using MS Visio to create Business flow diagrams, Use Case diagrams, Activity diagrams, State diagrams, Sequence, and Collaboration Diagrams.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations.
• Performed Defect Tracking and Change Control Procedures using Rational Clear Quest and Configuration Management and Version Control using Rational Clear Case.
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Followed the UML based methods using MS Visio to create Use Case, Activity/StateChart, Sequence, and Collaboration Diagrams.
• Worked with the technical team on production support
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Worked with the Project Manager on various Project Management activities like Resource Planning, Resource Request, keeping track of Project Status, Deadlines, and Issues, Environment Request, and Compliance Issues.

Environment: Windows XP, RUP, UML, SQL, Rational Clear Quest, Rational Clear Case, MS Visio and MS Project, SQL, SQL Loader, Informatica, Clarity.