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Senior Business Analyst Resume

BostoN

SUMMARY

  • 9 years of overall experience in elicitation, Gathering the Requirements, Analyzing the Business Processes, preparing Business and Development Specifications, Use cases and Testing the system as requirements, conducting agile review and Joint application Discussions (JAD) sessions with Technical teams, Testing Teams and other Cross Track teams.
  • Client Relationship Management, Collaboration, Communication, Conflict Resolution and negotiation skills in project
  • Experience with upstream & downstream processes & solutions to CRM capabilities such as, pricing & discounting, Order Management (provisioning and fulfillment) journey
  • Analytical, Assessment, Attention to Detail Building Consensus across teams
  • Excellent Functional Domain Knowledge in Telecom and Financial sectors.
  • Strong understanding of software business analysis methodologies and processes(BPM)e.g. L2C,T2R,Design as a service,RFT.
  • Strong understanding of Requirement Engg. (Requirement development and Requirement management)
  • Excellent Analytical skills to understand the Business Process, Functionality, Requirements and to translate them to System Requirement Specifications.
  • Developing functional specifications for business process refinement and automation, System Architecture, conducting feasibility studies, scope
  • Leadership, Listening, Ability to work and elicitate with Stakeholders, Product Owner, technical teams, Testing Teams and identify options to meet business requirements
  • Strong Experience in Information Technology with emphasis on Business Requirements Analysis Software development, Quality Assurance and Systems Validation & Verification.
  • Data Review, Decision Making, Defining Problems, Detail Oriented, Documentation, Designing and Implementing Tests of Processes
  • Involved in Planning, Estimating and Scheduling project development activities.
  • Documenting Business case, Vision Scope Requirement management plan, Business Requirement Docs, Product backlogs, Sprint Backlog, Implementation list, Burn down charts and get involved in Business test plans, Business test scenarios and Business test cases, executing the same and maintaining test cases, test results sign off for each release/Sprint.
  • Strong working experience with Agile (SCRUM) methodologies
  • Responsible for doing System Demos during the progress of the project.
  • Responsible for reporting on the progress of a project to the managers.
  • Responsible for implementing Agile processes such as defining Sprint
  • Participating in User stories reviews and hurdles in the daily scrum stand up calls
  • Setting up test environment and preparation of Test criteria on user end.
  • Impact Analysis, monitoring and prioritizing defects on basis of Business Impact.
  • Monitoring Post Implementation Reports and Test execution reports.
  • Checking workflows as per the deliverables.
  • Sound knowledge of Windows, Linux Operating Systems.
  • Designed and implemented different Telecom Domain Products.
  • Hands on experience in Database Testing using SQL Queries.
  • Working experience in Telecom domain and Investment Banking domain.
  • Experience in multiple areas of Software Testing like Functional testing, Regression Testing as part of BAT, Smoke Testing, and Acceptance Testing during release activities.
  • Extensive Knowledge and understanding of SDLC and Test Methodologies.
  • Testing the applications as per the Business Requirements,
  • Self - motivated, quick learner and a good team player
  • Excellent Technical Knowledge in Oracle, PL/SQL, XML.
  • Excellent experience in full life cycle implementation by providing Solution Designs as required by Client
  • Excellent Analytical Skills and Innovation & Problem Solving capabilities.
  • Excellent verbal and written communication skills. Able to document and present the results of analysis clearly and concisely.
  • Responsible for managing team, planning activities, creating test plan, requirements Traceability Matrix (Daily status), good understanding of entire defect management process.
  • Take ownership of issues and works independently with minimal supervision.
  • Ability to Adapt and Quickly Adjust to Change to work extended hours when needed to project meeting deadlines and Work in Fast Paced Environment with customer service

TECHNICAL SKILLS

Programming Languages: PL/SQL, C, C++, Java

Documentation: MS Office (Word, Excel, Power Point)

Operating System: Windows XP/NT/ 2003/2000/98/95 , MS-DOS, UNIX

Web Technology: XML, JavaScript, HTML, DHTML

Database: Oracle 10g, MS Access

Tools: HP Quality Center 9, Bridge Clarifier, Navigator, Storm, CRM, AVLON

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

  • Responsible for many phases of Software development life cycle including technical research, requirement analysis high level technical design, implementation of enhancement of the product unit testing
  • And understand various process Plans, Business Process and End to End Functionality in Detail and determine the enhancement processes that will be implemented in the current phase of the project on bi weekly basis.
  • Involved in Preparation of Project Plan, User Acceptance Testing plan, Business Requirement Documents. Got detailed understanding of Business Functionality so responsible of preparing Functionality Test Plan and Test Cases of Business Process.
  • Perform Black box testing and smoke testing .
  • Production of Monthly and annual status report to the project Manager .
  • Provide support, assist and troubleshooting the technical issues and data analysis .
  • Involved in key roles during implementation and release of project roll-out, all phases of project SDLC and.
  • Reviewed Business Requirement Documents and Functional Specifications and participating in team reviews and Test Plan reviews during test planning phase.
  • Was actively involved in writing business cases for the user to test the custom components developed by the Technical teams to make sure that all the business needs are satisfied.
  • Used SQL Queries to verify the data from the Oracle database.
  • Responsible for closing defects as per Release.
  • Responsible in Prioritizing and Resolving impacted issues.
  • Responsible for finding out any exception and communicate it accordingly across platforms.
  • Managing and Supporting Cross Functional Applications
  • Maintaining review logs and status reports.
  • Adhering in compliance with data security.

Environment: Oracle 10g, PL/SQL, Microsoft .NET technologies, XML

Confidential

Senior Business Analyst

Responsibilities:

  • Responsible for consulting with senior management and Client to identify their existing and future Business processes. And understand various process Plans, Business Process and End to End Functionality in Detail and determine the KPI (Key Performance Indicator) of the business functions and processes that will be implemented in the current phase of the project on quarterly basis.
  • Involved in Preparation of Project Plan, User Acceptance Testing plan, Business Requirement Documents. Got detailed understanding of Business Functionality so responsible of preparing Functionality Test Plan and Test Cases of Business Process.
  • Involved in key roles during implementation and release of project roll-out, all phases of project SDLC and also supported post go live activities during normalization and smoke Testing.
  • Responsible for creating test cases based on the Business need for that particular requirement and Test the same during BAT testing Phase and few cases in Smoke Testing Phases during Go Live Deployment phase.
  • Responsible in conducting Post Implementation Reviews after each major and minor project Rollout.
  • Conducting Review sessions with development teams to translate the business requirements as per the business scope provided by client and updating traceability matrix.
  • Reviewed Business Requirement Documents and Functional Specifications and participating in team reviews and Test Plan reviews during test planning phase.
  • Was actively involved in writing business cases for the user to test the custom components developed by the Technical teams to make sure that all the business needs are satisfied.
  • Used SQL Queries to verify the data from the Oracle database.
  • Attended and conducted several Walk through with the Business Analysts, Technical Analysts and Developers for better understanding of the application.
  • Subject Matter expert in all the above product flows i.e. NGA Flow (FTTP, FVA, SIM Provide orders, Multicast, Ethernet) and line of Business (BT Retail and BT Openreach).
  • Responsible for providing consultation in design changes of Flow on OSS end
  • Responsible for day to day RFT achievement of 100 %.
  • Responsible for closing defects as per Release.
  • Responsible in Prioritizing and Resolving P1 impacted issues.
  • Responsible for Maintaining SLA.
  • Responsible for finding out any exception and communicate it accordingly across platforms.
  • Managing and Supporting Cross Functional Applications
  • Maintaining review logs and status reports.

Environment: Oracle 10g, SQL * PLUS, PL/SQL, UNIX, XML, HTML EditPlus, MS Office, Windows, Bridge Clarifier HP Quality Center 9, Navigator, Storm, Siebel CRM, AVLON.

Confidential, Boston

Senior Business Analyst

Responsibilities:

  • Being a senior member in the team, responsible for conducting meetings with Managers and Clients to understand various process Plans, Business Process and Functionality in Detail in the form of Business Requirement Document and accordingly communicate to the Technical teams and Testing Teams.
  • Involved in customizing already existing business practices, workflows, activities and deliverables.
  • Involved in Developing User interfaces, Requirements gathering, data modeling, Feasibility studies, Scope Documents, Requests for Proposal.
  • Took Part in the Preparation of Project Plan, User Acceptance Testing. Got detailed understanding of Business Functionality and took the responsibility of preparing Functionality Test Plan and Test Cases and Test Report for manual testing during Business Testing Phase.
  • Subject Matter expert in financial domain
  • Work under weekly deadlines and motivate team.
  • Responsible for finding out any exception and analysing it immediately.
  • Responsible for Running Navigator
  • Leading a team of 15 members for BCP (Business continuity plan)
  • Finalizing the scope and preparing the Project Plan.
  • Responsible for clarify the requirements to the developers.
  • Responsible for doing Test case preparation and performing UAT before process implementation to the production.
  • Have experience in all 3 different Fund Accounting Domains with Syntel (USMF, CMF, DCS)
  • Expertise in Project Implementation of the Financial Processes

Environment: Oracle 9i, Toad, UNIX, XML, HTML, MS Office, Windows, Quality Center, Navigator, VSS.

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