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Itbm Project Manager Resume

Pasadena, CA


  • Office, Visio and Project 2016. Version One Agile
  • Erwin, UX Design (Axure RP Version 8).
  • Professional Scrum Master (Agile, Kanban)
  • Identity Access Manager/Oracle Identity Analytics. MS Team Foundation Server


ITBM Project Manager

Confidential, Pasadena CA


  • ITSM ITOM ITBM Modernization project supporting the Office of Chief Information Officer (OCIO) National Aeronautics and Space Administration’s Jet Propulsion Laboratory
  • Lead Project Manager for Systems Analysis, Modeling and Design of legacy Remedy application to London Platform
  • Gap Analysis of Discovery/LanSweeper for Asset Management and CMDB CI’s synchronization wif Mid Server
  • Integration of PeopleSoft and Unified Charge Code System to SNOW.
  • ITSM Software Asset Management Foundation
  • Full Systems Development Lifecycle integration using ITIL Out of the box best practices
  • Service Desk ticketing and Catalog Order Guide redesign
  • 508 Compliance
  • Data certification and compliance
  • Joint Application Design Sessions for Service Mapping CI relationship modelling and SLA workflow.
  • Implementation of Cybersecurity pillar provisioning for Security Patching / Exemptions via Big Fix API, SCCM and RSA Token frameworks.
  • Full Mobile build out based on NASA/JPL configuration requirements supporting Science/Engineering and Business community Users
  • Performance Analytics/Power BI design reporting, Metrics and KPi’s
  • Logistics and Supply Chain workflow engine buildout using Vendor Preferred Methodology
  • Customer and Survey Assessment Management design.

Business Analyst

Confidential, CA


  • ITSM Analyst for University Medical Center and Children’s Hospital.
  • University Sponsored 40 Hour Training on Jakarta Platform.
  • Liaison for Core Business Units to identify Native Platform Features to achieve Management Maturity Model out of the box.
  • Design of Business Logic/User Interface/Data Model As - Is To-Be
  • Self Service Portal Service Catalog /Incident/PPM requirements and workflows design and workflow Development.
  • Design and build of Approval/Rejection Workflows for REQ/RITM/TASK design.
  • Development of IDEA/DEMAND/PROJECT Portfolio Mgmt., CMDB asset/inventory through Epics, Stories, Tasks, Detailed Functional Requirements, Agile Sprint Releases.
  • ScrumMaster leveraging Product Roadmap, Estimating User Stories (Fibonacci), Release Planning, Product Backlog, Daily Scrum, Sprint Retrospective, Sprint/Product Burndown charts
  • Summarization of Release Notes and Published SNOW Knowledge Articles.
  • Increased Requirements Gathering across Medical entities, working closely wif the SNOW technical team for designing, configuring and customizing new/existing applications/modules and Project Portfolio Suite/Discovery.

Business Systems Analyst



  • Accomplishments for the United States Social Security Administration Headquarters, Woodlawn, Maryland:
  • Integration Lead for Legacy Modernization Project leveraging Amazon Web Services FEDRAMP ATO (Authority to Operate). Architectural implementation from COBOL to JAVA Platforms using AWS S3, EC2, REDSHIFT, RDS, LAMBDA, IAM, CLOUDFRONT, CLOUDTRAIL, ELASTICACHE, DYNAMO DB, SQS, SWF and VPC.
  • Reporting Progress to Agency Associate Commissioner, Acting Branch Chief and Executive Leadership of Social Security Administration.
  • Maximized Medicare Part D Supplemental Annual Metadata Destruction Phase 1-5. dis project tasked wif data mining 1.2 billion beneficiary records eligible for destruction under PRMD (Presidential Records Management Directive for Claim Filing Records Management System (CFRMS), OMB and NARA.
  • Streamlined rewrites for: Title XVIII (Medicare/Low Income Subsidy) Title XVI (SSI), MEF/MBR (Master Earnings File/Master Beneficiary Record) Medicare Part A Hospital (Title 2) - Part B Medical, Part C Medicare Advantage and Part D Prescription Drug.
  • Optimized Retention and Destruction milestones for communication to effected divisions wif the goal of reducing Teradata Storage and $23 million Annual budget saving for the Agency.
  • Rewrite of Manual Indexing and Bar Coding Detailed Functional Requirements (DFR) and Software Requirements Specifications (SRS). Integration of 508 Disability Compliance standards.
  • Behavior Driven Design and Test-Driven Design of the ETDMS (Enterprise Test Data Management System) for use in Federal Regional Campuses to aid Field Managers identify Fraud and Overpayments of Supplemental Security Income, Disability and Death Payments resulting in savings of $1.29 billion for the Agency.

Senior Security Analyst



  • Access and Identity Manager provisioning and compliance wifin Constellation Energy legacy systems for NERC/CIP Nuclear Program (repeated SOX/COBIT audit failures).
  • Fulfilled quarterly risk assessment under Control Objectives for IT and/or SOX compliance.
  • Recommended process improvement implementations based on Root Cause Analysis.

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