SUMMARY

• More than 8 years of IT experience as a Business Analyst
• Excellent Analytical, Communication and Problem - Solving Skills.
• Highly experienced in eliciting and managing Requirements from project inception through release.
• Creating Business Requirement Document (BRD) and Functional Requirement Document (FRD) by facilitating JAD sessions, Brain Storming sessions, Meetings and Interviews with SMEs and Users.
• Multiple domain experience of Finance, Telecommunication and Retail.
• Exceptional Planning and Implementation Capabilities
• Extensive knowledge of Software Development Life Cycle (SDLC), Waterfall, Agile and RUP methodology.
• Excellent skills in Data Analysis, Requirement Analysis, Business Modelling and Use Case Development.
• Created Business Process Flows, Traceability Matrices and Risk Analyses
• Experienced in JIRA for change requests, enhancement requests, system defects and issues.
• In depth understanding of Operations Management and Logistics.
• Excellent knowledge in creating Test Cases for various stages of Software Testing.
• Developed Training Materials and trained users on newly developed and existing applications.
• Performed Gap Analysis and Data Analysis
• Team Player and a Self-Starter with excellent Communication, Coordination, Training, Project Planning and Interpersonal Skills.
• Ability to provide attention to Details and Prioritize Tasks.
• Effective Communicator of the Business Directives, Goals and Needs to the Technical Team and a Successful Client Interface to Manage User Expectations.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile/ Scrum, RUP

Design Tools: Microsoft Visio, Axure Pro., Designer Vista

Defect Tracking Tools: JIRA, Bugzilla, Trac

Operating Systems: Windows, UNIX

Business Applications: Microsoft Office Suite, Requisite Pro.

Databases: MS SQL Server, MS Access

Management Tools: MS Project, MS Excel, Word, PowerPoint

Testing Tools: UAT

Multimedia Tools: Adobe Photoshop, Corel

PROFESSIONAL EXPERIENCE

Confidential, Houston TX

Business Analyst

Responsibilities:

• Creating As-is analysis of the current process.
• Interviewing BusinessUsers, SMEs to get a better understanding of clientbusiness processes and facilitating JAD sessions.
• Working with the Stake Holders to define scope and system specification
• Maintaining BusinessRequirements Documents (BRD) and Functional Requirements Documents (FRD) defining new systems operations for the project.
• Involved in the creation and maintenance of the Workflow plans
• Mapping the source of all data back to System of Record
• Writing SQL queries to retrieve and test the data from the database.
• Creating traceability matrices to fill the gap between the requirements and the test cases.
• Coordinating with the offshore team for design as well as the testing on a day to day basis.
• Coordinating with testing teams to develop test plans and data scenarios
• Coordinate User Acceptance Testing (UAT)
• Identifying and documenting the existing business process as well as the enhancements to meet the requirements and perform the Gap analysis.
• Practiced Agile methodology by using Sprint and scrum based delivery approach
• Writing Use Cases and Use case diagrams
• Creating Screen mock ups to illustrate functional requirements

Environment: Agile, MS Project, Visio, Axure Pro, UML, JAD, UAT, Windows Vista, MS Office, JIRA

Confidential, Houston TX

Business Analyst

Responsibilities:

• Gathered information from the SMEs about their existing system. Conducting interviews with keybusinessusers to collect requirements andbusinessprocess information.
• Creating As-is Analysis, BRD and FRD
• Drawing Process Flow Diagrams for new features to be added.
• Conduct highly interactive JAD sessions with Project’s Stakeholders such as Users, QA Analysts, and Project Management Team, identifying and resolving issues.
• Performed Gap analysis for the modules in production, conduct Feasibility Study and perform Impact Analysis for proposed enhancements
• Modelling detailed design of the system using Use case diagrams and user stories.
• Maintaining Traceability Matrix to maintain the Traceability of the requirements.
• Arranging regular meetings with developers and QA/testers to ensure project deadlines were being met.
• Performing regression and user acceptance testing during various stages of the development
• Publishing weekly, monthly and quarterly reports to PM on the progress of the project.
• Overseeing change control to ensure that all system revisions, upgrades and enhancements are thoroughly tested and documented to ensurebusinessas usual.

Environment: Agile, MS Project, Visio, Axure Pro, UML, JAD, UAT, Windows Vista, MS Office, JIRA

Confidential, Houston TX

Business Analyst

Responsibilities:

• Document the As-is process of the Patient Portal.
• Facilitate Meetings, interviews and JAD sessions with the relevant business partners and personnel to collect, define and document detailed business requirements.
• Develop these requirements into FRS document.
• Define and document business processes and Use Case Scenarios.
• Work with the PM to track and document project development, risks and issues.
• Design and develop Quality Assurance standard and processes to all levels of project team.
• Facilitate User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.
• Participate in change and release management activities
• Collaborate with the end users to generate test cases and scenarios.
• Training of select personnel who would in turn educate others to effectively use the system.

Environment: Waterfall, MS Project, Requisite Pro, Visio, UML, JAD, UAT, Windows XP, MS SQL, MS Office, Bugzilla

Confidential, Tuscan AZ

Business Analyst

Responsibilities:

• Working with key business Users, Technical lead and SMEs to collect requirement and business process information through Interviews, JAD sessions and Brain Storming sessions
• Create As-is documentation of the existing process.
• Create BusinessRequirement Specifications, to capture required functionalities, along with comparisons to the existing system.
• Develop detailed step by step Use Cases, User Stories and Screen Mock ups for all the functionalities.
• Maintain the Product Backlog and facilitate Daily Scrum.
• Work with the Scrum Master on day to day basis to oversee each sprint completion.
• Maintain log of development and details of project plans, work assignments, target dates etc.
• Write Test Cases and conduct User Acceptance Testing (UAT)

Environment: Agile Scrum, MS Project, Visio, Designer Vista, Adobe Photoshop, UML, JAD, UAT, Windows 2000, MS Office, Bugzilla

Confidential, Dallas TX

Business Analyst

Responsibilities:

• Documenting the scope of the project and gathering requirements form stakeholders, through JAD sessions.
• Creating Functional Requirement Specification (FRS) documents.
• Collecting data to be used in performance testing, modelling and monitoring.
• Statistically analysing performance data for all applications, using the tool Opnet.
• Interacting with other teams for understanding the process regarding data extraction and analysis.
• Facilitate business meetings regularly with the clients to update on work progress. Discuss and define requirements and propose changes
• Preparing test scenarios. Work with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases prepared.
• Track and document the progress of project goals and prepare status reports

Environment: RUP methodology, MS Project, Opnet, Visio, UML, JAD, UAT, Windows 2000, MS Office, MS SQL, Trac

Confidential

Jr. Business Analyst

Responsibilities:

• Understanding the system to create As-is analysis document.
• Arranging meetings and JAD sessions with stakeholders, SMEs and technical and design teams for requirement gathering and specification.
• Elaborating the requirements into User Stories and Requirement Documents
• Identify, Research, Investigate, Analyze, Define And Document Business Processes
• Create screen mock-ups and process flow diagramsas needed.
• Created and prioritized User Stories, maintained User Story Backlog, accepted stories from scrum teams, and performed Customer Demos of delivered value
• Facilitate sessions for Sprint Planning, Sprint Review and Daily Scrum Meetings
• Participate in Daily Stand up Meetings, Sprint Planning, Demos and Retrospectives
• Helping QA team members to write test plans

Environment: Agile Scrum, MS Project, Visio, UML, JAD, Customer Survey, UAT, Windows 2000, Adobe Photoshop, MS Office, User story Board, JIRA