We provide IT Staff Augmentation Services!

Senior Ba /senior Logistics Analyst Resume

SUMMARY

  • Access to a position in a dynamic organization to provide added value to it´s internal and external customers
  • Great expertise in process engineering, Business analysis and project development.
  • 10 years of Business Process Analysis experience in banking, logistics, supply chain and IT project development.
  • Bachelor’s degree in business management
  • Continuous improvement Implementation BPM, ERP, Agile methodology
  • Knowledge of project management and process design techniques
  • Wide experience in analysis, customer service and implementation to develop continuous improvement by using necessary tools.
  • Excellent communication and written skills. Partnership, Integrity, dedication, rigor, capacity to lead innovative actions independently.
  • Language skills: English, French, Spanish
  • Computer skills: MS Office suite, Aris BPM, Bizagi, Salesforce, Visio, Sharepoint.

PROFESSIONAL EXPERIENCE

Senior BA /Senior Logistics Analyst

Confidential

Responsibilities:

  • Improve current processes, document and execute the training.
  • Develop business partnerships wif major transportation and rail companies in North America.
  • Gather, document and translate requirements for IT and end users
  • Design current and “to be” processes
  • Mentor newly hired staff of Account Managers and logistics coordinators.
  • Verify and validate requirements coverage (meeting business needs).
  • Procurement and order processing
  • Implement measurable improvements to reduce the costs and labor force.
  • Develop user - testing scenarios via testing approaches

Quality management system Analyst

Confidential

Responsibilities:

  • Follow and update Internal Quality Audits schedule
  • Track and provoke Corrective Action Request (CAR) and Supplier CAR (SCAR) progress wif those involved, update CAR Log as required
  • Standardize, update, control, communicate, and maintain QMS process documentation
  • Facilitate QMS Process standardization and data analysis
  • Analyze, clarify and prioritize requirements wif business
  • Monitor, measure, and report trends on key QMS process KPIs on a regular basis e.g. monthly, weekly, and as reportable events occur like Customer Satisfaction (CSAT) survey metrics

Sr. Business Analyst/Business Operations Analyst

Confidential

Responsibilities:

  • Improve transportation cost reduction for the company.
  • Develop business partnerships wif major transportation and rail companies in North America.
  • Assist sales reps wif managerial reports, business plans and continuous improvement.

Senior Business Analyst/ Process Analyst

Confidential

Responsibilities:

  • Analyze process studies by identifying productivity, workloads and initiatives for improvements.
  • Organize and facilitate workshops, interviews, and meetings for continuous business improvement.
  • Facilitate communication between stakeholders
  • Support and assess changes in procedures guidelines
  • Implement process improvement, identify gaps, and areas of opportunities
  • Apply Lean skills to monitoring, banking security, credit and banking services processes
  • Map processes in specialty software «BIZAGI».

Business Analyst

Confidential

Responsibilities:

  • Analyze and synthesize business information to facilitate communication between technical teams and vice versa
  • Map processes in specialty software "ARIS BPM module architect and design".
  • Find improvements and elaborate RACI´s for new business models.
  • Apply Lean skills to recovery, leasing and mortgage credit processes
  • Support all departments in process improvement
  • Manage process architecture BPM software and ensure process quality control
  • Mentor business units on the principals of the production wif added value for the best business practices
  • Prepare presentations for business meetings
  • Implement process improvements

Hire Now