Senior Ba /senior Logistics Analyst Resume
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SUMMARY
- Access to a position in a dynamic organization to provide added value to it´s internal and external customers
- Great expertise in process engineering, Business analysis and project development.
- 10 years of Business Process Analysis experience in banking, logistics, supply chain and IT project development.
- Bachelor’s degree in business management
- Continuous improvement Implementation BPM, ERP, Agile methodology
- Knowledge of project management and process design techniques
- Wide experience in analysis, customer service and implementation to develop continuous improvement by using necessary tools.
- Excellent communication and written skills. Partnership, Integrity, dedication, rigor, capacity to lead innovative actions independently.
- Language skills: English, French, Spanish
- Computer skills: MS Office suite, Aris BPM, Bizagi, Salesforce, Visio, Sharepoint.
PROFESSIONAL EXPERIENCE
Senior BA /Senior Logistics Analyst
Confidential
Responsibilities:
- Improve current processes, document and execute the training.
- Develop business partnerships wif major transportation and rail companies in North America.
- Gather, document and translate requirements for IT and end users
- Design current and “to be” processes
- Mentor newly hired staff of Account Managers and logistics coordinators.
- Verify and validate requirements coverage (meeting business needs).
- Procurement and order processing
- Implement measurable improvements to reduce the costs and labor force.
- Develop user - testing scenarios via testing approaches
Quality management system Analyst
Confidential
Responsibilities:
- Follow and update Internal Quality Audits schedule
- Track and provoke Corrective Action Request (CAR) and Supplier CAR (SCAR) progress wif those involved, update CAR Log as required
- Standardize, update, control, communicate, and maintain QMS process documentation
- Facilitate QMS Process standardization and data analysis
- Analyze, clarify and prioritize requirements wif business
- Monitor, measure, and report trends on key QMS process KPIs on a regular basis e.g. monthly, weekly, and as reportable events occur like Customer Satisfaction (CSAT) survey metrics
Sr. Business Analyst/Business Operations Analyst
Confidential
Responsibilities:
- Improve transportation cost reduction for the company.
- Develop business partnerships wif major transportation and rail companies in North America.
- Assist sales reps wif managerial reports, business plans and continuous improvement.
Senior Business Analyst/ Process Analyst
Confidential
Responsibilities:
- Analyze process studies by identifying productivity, workloads and initiatives for improvements.
- Organize and facilitate workshops, interviews, and meetings for continuous business improvement.
- Facilitate communication between stakeholders
- Support and assess changes in procedures guidelines
- Implement process improvement, identify gaps, and areas of opportunities
- Apply Lean skills to monitoring, banking security, credit and banking services processes
- Map processes in specialty software «BIZAGI».
Business Analyst
Confidential
Responsibilities:
- Analyze and synthesize business information to facilitate communication between technical teams and vice versa
- Map processes in specialty software "ARIS BPM module architect and design".
- Find improvements and elaborate RACI´s for new business models.
- Apply Lean skills to recovery, leasing and mortgage credit processes
- Support all departments in process improvement
- Manage process architecture BPM software and ensure process quality control
- Mentor business units on the principals of the production wif added value for the best business practices
- Prepare presentations for business meetings
- Implement process improvements