We provide IT Staff Augmentation Services!

Sr. Business Analyst Resume

SUMMARY

  • Several years’ experience in management of business software systems, including product development, implementation, online training, and support.
  • Advanced interpersonal skills necessary to interact, present, and negotiate with all levels of management.
  • Ability to analyze complex business issues in a detailed manner and communicate effectively with all company levels.
  • Organizing complex information into understandable subject areas
  • Translating technical language into business language and vice versa
  • Drafting clear and concise written documentation for users and technicians
  • Working successfully with multidisciplinary teams in a highly competitive, customer oriented team environment.
  • Familiar with Agile and Waterfall environments.
  • Excellent communication skills.
  • Experience in budgeting, forecasting, scheduling, (critical path) and analytical reporting, including earned value management.

TECHNICAL SKILLS

  • Rational RequisitePro
  • MS Windows XP
  • MS Office
  • Visio
  • MS Access and MS Project Server
  • Wiki
  • JIRA
  • (TFS)Team Foundation Server
  • SharePoint
  • MAGIC ticketing system
  • Quickbase
  • Chronicles
  • CMMI process

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

  • EPIC build and master files configuration experience.
  • Collect, analyze, document and communicate business requirements.
  • Analyze and document process flow and workflow.
  • Design, build, develop, testing, implementing, and evaluatingEpic ASAP applications for the organization.
  • Knowledge of Smart Groups, Smart Sets, Preference Lists, Profiles, Patient Lists, System Definitions, Flow Sheets, Navigators Menus, In Basket.
  • Experience with the Change Management process
  • Participate in the definition and documentation of templates, writing standards for documents, use cases and software requirements specifications..
  • Ability to interact and work with Physicians, Nurses, and all levels of Management and staff.
  • Prior Go - Live sessions assisting the Command Center and floor support
  • Lead Data Courier Analyst
  • Lead Reporting Workbench Analyst
  • EPIC 2012 UPGRADE Lead
  • EPIC ASAP Security Lead

Confidential

Business / Requirements Analyst

Responsibilities:

  • Manage the initial completion and ongoing maintenance of detailed written business requirements.
  • Collect, analyze, document and communicate business requirements.
  • Analyze and document process flow and workflow.
  • Produce documents using templates, following writing standards for documents and use cases.
  • Facilitate requirement meetings.
  • Participate in the definition and documentation of templates, writing standards for documents, use cases and software requirements specifications.

Confidential

Lead Business Analyst

Responsibilities:

  • My primary responsibility as the Sr. Analyst is to support the ITSM Coordinator and Sr. Project Managers in gathering and analyzing business requirements from project stakeholders in order to create and finalize documentation for system development lifecycle projects. I also maintain standardized versioning and storage of documentation. In this role, I transform advanced technical computer and network terminology into clear and concise documentation using standard templates.
  • Critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
  • My duties also include writing, editing, and formatting for final delivery various documents from functional requirements and user guides to test plans and procedures, creating, editing and formatting for final delivery technical presentations.
  • Meeting deadlines for documentation delivery to customers, addressing changing (CCB) priorities of the workload, editing and proofreading technical documents prepared by other writers, and checking drafts for format, clarity, consistency, and overall cohesiveness.
  • Interface with team members and client staff to prepare the documentation for various review cycles within deadlines utilizing Word 2007/2010 and Visio 2007/2010.
  • Experience working with Federal Government clients as well as Government employment.
  • Oversee business analysis activities for CMS, SSA and IHS government agencies.
  • Successfully facilitate business process analysis sessions, user requirements sessions, and design sessions.
  • Train government employees to use the Grant Solutions software.
  • Work closely with the PMO to get tasks resourced on the project schedule.
  • Oversee partner relationships.
  • Day to day management of business analyst resources in an agile environment.
  • Oversee development of fit-gap documents and other partner deliverables for grants application.
  • Oversee development of other Customer Requirements including user stories, enhancements and training.
  • Work closely with developers in implementing new requirements within defined scrum process.
  • Create and maintain requirements documentation such as RTM and Visio diagrams.

Confidential

Business Analyst/Project Manager

Responsibilities:

  • Assisted developers with 508 compliance accessibility for city websites.
  • Tested applications in DEV and TEST before releasing to the client.
  • Conducted comprehensive analysis and provided recommendations to management personnel regarding system feasibility, cost and future operations and maintenance including staffing requirements.
  • Consulted with users to analyze existing business processes and assisted with reengineering to provide more efficient operations in conjunction with Information Technology initiatives.
  • Directed the development and implementation of major projects and coordinate and integrate the activities of consultants and City personnel.
  • Maintained status (e.g., scope, schedule, cost and customer satisfaction) on IT projects.
  • Analyze the cost of systems installation and maintenance to make recommendations
  • Advised and provided direction and guidance to the users on computer system design and usage.

Confidential

Implementation Manager 

Responsibilities:

  • Traveled to customer site 3-5 days a week to implement and train employees on Logistics Software.
  • Analyzed information needs and functional requirements.
  • Completely accountable for shepherding projects through the Project Lifecycle.
  • Performed SQL migrations and update database and configuration management.
  • Interviewed subject matter experts and relating needs.
  • Organized complex information into understandable subject areas.
  • Translated technical language into business language and vice versa.
  • Ensured stakeholder involvement at all levels of involvement.
  • Drafted clear and concise written documentation for users and technicians.
  • Worked successfully with multidisciplinary teams.

Hire Now