SUMMARY

• Over 9 years of professional experience in the Information Technology industry, with expertise in areas of as a Business Analyst, Business Systems Analyst, Scrum Analyst, Software Quality Lead & UAT Coordination.
• Effective team member with excellent interpersonal skills
• Extensive Experience in Financial, Banking, Insurance and Health Care Industries.
• Strong experience in Complete Software Development Life cycle (SDLC) of Data warehouse and HL7 & HIPAA Compliant Applications.
• Hands on experience in Waterfall, RUP and Agile (scrum) methodologies and thorough understanding of Object Oriented Analysis and Design (OOA&D) concepts.
• Extensive design experience in creating UML diagrams such as Use Cases, Activity Diagrams and Sequence Diagrams using MS Visio and Rational Rose
• In depth knowledge of HIPAA 4010, 5010, EDI (file formats like 837 I/P/D, 835) Claim processing, ICD - 9, ICD-10,&HL7.
• Sound Knowledge of AML, KYC and Consumer Identification. Good understanding of the SOX, IRC and Treasury (Tax) Regulation.
• Hands on Experience with Master Data Management efforts and creation of MDM related artefacts.
• Good conceptual understanding of Data Warehousing. Proven experience in complete project life cycle - Design, Development, Maintenance and Documentation of Enterprise Data Warehouse, DataMart’s, and Operational Data Stores (ODS).
• Strong in writing SQL queries and reporting the results to the business team.
• Experience in ETL and BI platforms in creating requirements and providing solutions.
• Proficient with web technologies such as HTML, XML, Web Services, Ektron and Alfresco.
• Comprehensive knowledge of SDLC with experience in black box, regression, integration, UAT, load and performance testing
• Extensive experience in Physician Workflow, EHR/EMR Web Portals, Health Information Exchange (HIE).
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users
• Worked in close co-ordination with the testing team in developing Test plan and Test cases from functional and business requirements.

TECHNICAL SKILLS

UML/BPMN models: MS Visio, Rational Rose, Azure, JIRA Agile, Version One

Traceability: RallyDev, Excel;

Data modeling, mapping: ORACLE SQL, MS SQL SERVER; Erwin

ETL, Date Warehousing (DWH): MS SSIS, SSRS, SAP Business Objects, Excel, Visio, Informatica

Defect Tracking Tools: HP ALM, Mantis, JIRA

Documentation Tools: MS Word, MS Excel, MS PowerPoint

Requirements / User Stories: RequisitePro, JIRA, Version One, Kanban, Pivotal Tracker

Databases: SQL Server 7.0, Oracle 8.x,9i,10g,11g, MS-Access, SQL, PL/SQL

Web Technologies: HTML, XML, Web Services, Ektron, Alfresco, Adobe Photoshop

Operating System: Windows XP/7,8,10, Mac OS

AML: NICE Actimize, IBM EAS

PROFESSIONAL EXPERIENCE

Confidential, Burbank, CA

Business System Analyst

Responsibilities:

• Gathered requirements through a series of interview sessions and group meetings with the identified users and developers to design, build and release the Public facing Website.
• Conducted JAD sessions to gather and document business requirements
• Translated business requirements (BRD) to technical staff to ensure the requirements are incorporated into system designby preparing following documents: Functional Document Specifications (FDS) and System Requirement Inventory (SRI)
• Responsible for resolving and/or driving the resolution to issues and risks through evaluation of differing opinions to negotiate resolution and priority.
• Developed Activity Diagrams, Use Case Diagrams, and Workflow Diagrams using Microsoft Visio.
• Provided support during Integration testing and UAT
• Reviewed and executed feature test cases and ensured that feature testing validated the business technical requirements for system implementation
• Maintained documents on SharePoint to facilitate seamless interaction with multiple teams with different document repositories.
• Interfaced between users and diverse teams and was involved in application development to enhance understanding of business and IT processes.
• Hands on experience in all facets of User Acceptance Test: UAT scheduling, walkthrough sessions, UAT test plan and cases, creating data set, user manual, rollout plan, release note, smoke test etc.
• Worked with team to stay abreast with new process and render it more effective.
• Succeeded in creating alternate strategies to ensure development was completed as required.
• Maintained proper communication with the developers ensuring that the modifications and requirements were addressed and monitored these revisions.
• Reviewed user Stories and Acceptance Criteria with the team
• Assisted the Scrum Master in Creating and Managing the Release Planning Documents in the JIRA Agile and Share Point Repository.
• Assisted Scrum master in Developing the Task Sheet and Burn down Charts.
• Facilitated Demos of the software output of each Sprint and assisted Business in making Decisions on the release during the Sprint Review Meetings.
• Conducted requirements Churns between Sprints to update the product backlog.
• Conducted Analytics and Assessments to derive the Team Velocity based on the various Sprint Outputs.
• Created UI mock ups and PoC’s for the Public facing user interface and the adverse event Reporting form.
• Extensively analyzed XML’s and documented business rules and Validations for XML documents.
• Worked closely with the Scrum Dev architects and Content Engineers for Design and Development.
• Worked with Scrum QA team to go over the various test scenarios for different types XML Elements and Data Fields in the Webservices.
• Created the UAT document and conducted the UAT testing and Smoke Testing for the Release.

Confidential, Torrance, CA

Business System Analyst

Responsibilities:

• Arranged interviews with all the stakeholders to review and understand the gathered business requirements
• Interacted closely with the Business users along with the administration and management to gather business requirements and analyze the functionalities to be incorporated into the system
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and technical team on a more technical level
• Used Visio to carry out the Business process flows to develop the business architecture
• Prepared Data Flow Diagrams and Use case models using MS-Visio.
• Investigated, reviewed and analyzed existing system and Trading Life Cycle and post-trade execution life cycle to expand the process of tax filing system
• Verified and validated all build related issues and resolved them through discussion with business analysts with user’s approval
• Created master test plan and test cases and coordinated with users for the new system testing.
• Worked with QA team during the automatedtestingand preparation of testing reports using HP Quality Center.
• Managed requirement change requests and implemented procedures for test changes.
• Arranged interviews with all the stakeholders to review and understand the gathered business requirements
• Developed UAT strategy, UAT Plan and facilitated UAT
• Executed SQL queries on relational databases to create daily reports
• Created master test plan and test cases and coordinated with users for the new system testing.

Confidential, NJ

Business Analyst

Responsibilities:

• Interacted closely with the Business users along with the administration and management to gather business requirements and analyze the functionalities to be incorporated into the system
• Participated in JAD sessions / conducted interviews for analyzing business requirements and reviewing them with business and technical teams
• Conducted Demos and walkthroughs for Confirming Business requirements for the graphical User Interface built with C Sharp.
• Designed User Interface Documents using Snag IT and MS Visio.
• Developed EPIC’s from the Themes and Documented the Product Backlog for the release.
• Presented and Detailed Product Backlog Items to the Scrum Team in the Sprint Planning Sessions and assisted them in arriving at the Story Points for the User Stories.
• Reviewed User Stories and Acceptance Criteria with the team
• Assisted the Scrum Master in Creating and Managing the Release Planning Documents in the Version One and Share Point Repository.
• Assisted the Technical teams in deriving the Tech Design Tasks and reviewed the tech designs made for the Sprint.
• Queried relational databases using SQL on a daily basis to resolve operational issues and assist business and IT in better understanding of business requirements
• Assisted Scrum master in developing the Task Sheet and Burn down Charts.
• Facilitated Demos of the software output of each Sprint and assisted Business in making Decisions on the release during the Sprint Review Meetings.
• Conducted requirements Churns between Sprints to update the product backlog.
• Conducted Analytics and Assessments to derive the Team Velocity based on the various Sprint Outputs.
• Assisted the Scrum Master in Creating and Managing the Release Planning Documents in the JIRA Agile and Share Point Repository
• Attended demo sessions to understand existing system functionalities
• Responsible for Data Manipulation and Data Validation using SQL queries in a MS SQL Server 2008 environment
• Verified and validated all build or release related issues and resolved them through discussion with business analysts with users’ approval

Confidential, CT

Business Analyst

Responsibilities:

• Gathered and analyzed business requirements to develop User Requirements Specifications of the application to be developed.
• Helped with Coordinating, supporting and implementing data acquisition related activities also develop current state business process models for account transitions from the current system to AML system
• Supported various Webster banking system support staff in data acquisition exercises for the NICE Actimize implementation
• NICE Actimize system knowledge with strong knowledge on data acquisition, sourcing and integration
• Validated the Customer records to ensure Data Quality and correctness.
• Validated Customer Records using IBM Inspector in the process of identifying the Golden Record of Customer.
• Executed SQL queries for data analysis, completeness and accuracy
• Developed EPIC’s from the Themes and Documented the Product Backlog for the release.
• Presented and Detailed Product Backlog Items to the Scrum Team in the Sprint Planning Sessions and assisted them in arriving at the Story Points for the User Stories.
• Reviewed user Stories and Acceptance Criteria with the team
• Assisted the Scrum Master in Creating and Managing the Release Planning Documents in the Version One and Share Point Repository.
• Assisted Scrum master in Developing the Task Sheet and Burn down Charts.
• Facilitated Demos of the software output of each Sprint and assisted Business in making Decisions on the release during the Sprint Review Meetings.
• Conducted requirements Churns between Sprints to update the product backlog.
• Conducted Analytics and Assessments to derive the Team Velocity based on the various Sprint Outputs.
• Prepared Data Flow Diagrams and Use case models using MS-Visio.
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries
• Held project level testing status meeting to review new defects and status of open defects.
• Facilitated UAT (User Acceptance Testing) for the application
• Provided production support after the deployment of Window7 server.

Confidential, Atlanta, GA

Scrum Business Analyst

Responsibilities:

• Gathered requirements through a series of interview sessions and group meetings with the identified users and developers to design, build and release the Public Facing Website.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout the Project to resolve open issues.
• Performed HL7 standards analysis and documented the enhancements to meet the end state requirements.
• Produced Visuals for the application using Azure tool and created Use Cases, State diagrams, Sequence Diagrams and Activity Diagrams.
• Developed EPIC’s from the Themes and Documented the Product Backlog for the release.
• Presented and Detailed Product Backlog Items to the Scrum Team in the Sprint Planning Sessions and assisted them in arriving at the Story Points for the User Stories.
• Reviewed user Stories and Acceptance Criteria with the team
• Assisted the Scrum Master in Creating and Managing the Release Planning Documents in the Version One and Share Point Repository.
• Facilitated strategic meetings between Perot technical team and hospital administrators resulting in identifying key differences in clinical systems
• Assisted Scrum master in Developing the Task Sheet and Burn down Charts.
• Facilitated Demos of the software output of each Sprint and assisted Business in making Decisions on the release during the Sprint Review Meetings.
• Conducted requirements Churns between Sprints to update the product backlog.
• Conducted Analytics and Assessments to derive the Team Velocity based on the various Sprint Outputs.
• Designed HL7 mapping and UI document for the Website.
• Created UI mock ups and PoC’s for the Public facing user interface and the adverse event Reporting form.
• Extensively analyzed XML’s and documented business rules and Validations for XML documents.
• Worked closely with the Scrum Dev architects and Content Engineers for Design and Development of Infobutton Web Services.
• Worked with Scrum QA team to go over the various test scenarios for different types XML Elements and Data Fields in the Web Services.
• Created the UAT document and conducted the UAT testing and Smoke Testing for the Release.

Confidential, NJ

Business System Analyst (DWH & BI)

Responsibilities:

• Worked with the core team to gather businessrequirements from multiple stakeholders, accounting, operations and management groups - and reconciled conflicts by conducting Joint Application Development (JAD) sessions based on the project scope.
• Analyzed Business Requirements and segregated them into high and low level Use Cases and Activity Diagrams using MS Visio.
• Performed GAP analysis involving the current state and proposed state.
• Worked closely with other BAs and ETL Leads/Managers and was responsible to perform detailed data requirements analysis and create design specifications and operational documentation.
• Provided the ETL team with the Data mapping document and assisted them to create the mappings.
• Worked closely with the architects, database administrators and technical team during Data Mapping and Data Integration
• Involved with Analysis of reference data from Accounting Systems and Investment Accounting Groups.
• Participated in various sessions with Business to understand the business rules and to come up with naming conventions to standardize the data.
• Played a key role in the user acceptance testing (UAT), and implementation of system.
• Provided TO-BE process design, Gap analyses.
• Provided ETL process design and requirements, Data MappingandBI reporting requirements.
• Provided DTD (Document Type Definition) for XML files to be used in the ETL process.
• Participated in Change Management Board meetings to ensure deliverability of functional requirements change and to assign priority to approved changes.
• UI modeling and Functionalityfor Web based Dashboard.
• Provided Use Casemodels,unittest and UAT scenarios,developmentteam support.