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Technical Business Analyst Resume

Sacramento, CA


  • In depth knowledge of Software Development Life Cycle hands on experience with waterfall and agile.
  • More than ten (10) years of strong experience in performing business analyst functions and identifying opportunities for business process improvement.
  • Responsible for collecting & defining requirements, define project scope, risks, end goals and translating the requirements into functional design documents.
  • Facilitated and participated in Joint Application Development (JAD) sessions for requirements gathering, QA testing, documentation resolving open issues and change requests.
  • Responsible for designing, developing and implementing the application, including creation of high - level and low-level technical specifications. Created functional design models, and process workflows.
  • Experienced in creating Test scripts for trainingall internal users, support personnel, and external customer’s various systems and new procedures.
  • Hands-on technology professionalaccustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development and user-acceptance testing.
  • Being able to play liaison between business and technology teams.
  • Strong understanding of project management tools Clarity and Microsoft Project.
  • Gathering Requirements from the Stakeholders, Subject Matter Expert (SME), Users and translating into system design documents.
  • Eliciting and Documenting Functional and Nonfunctional requirements and maintained documents in an easy to understand files.
  • Hands on experience with elicitation techniques Brainstorming, JAD, JAR, Interviews, Prototyping focus group.
  • Adept in transforming business needs and objectives into technical documentation for the benefit of technology teams.
  • Excellent communication, interpersonal and negotiation skills.
  • Excellent documentation and specification skills.
  • Creating and organizing User stories in Product backlog (Agile).
  • Analytical thinking, Problem solving, Process improvement, Solution assessment Business process reengineering capabilities.
  • Immense exposure to gap analysis that includes as is and process mapping, solution assessment and scope definition.
  • Build and implement methodologies designed per industry best practices.
  • Able to create or customize templates for documentation.
  • Creating Test cases and test scripts which are aligned with requirements.
  • Able to work independently and in teams.


Technologies: Cloud Services AZURE, SharePoint

Applications/Tools: MS office 2016, MS Access 2016, MS Visio 2016, Axure 7.0 pro, SQL 2014, Rationale Requisite pro, JIRA, Storyboarding tools (Trello), TFS tools

Methodologies: Waterfall, Agile with scrum

Programming languages: Angular Js, C#, C++, ORACLE, Java - selenium, .Net

Operating systems: MS Windows, UNIX, LINUX

Databases: SQL, DB2, ORACLE


Technical Business Analyst

Confidential, Sacramento, CA


  • Prepared the Functional Specification Document (FSD) and Software Requirement Specifications (SRS) as per business standards.
  • Conducted the JAD Sessions with stakeholders and developers to have a clear picture of a project.
  • Engage client to gather software requirements/business rules, and ensure alignment with development teams
  • Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Facilitate meetings regularly with clients to document requirements and explore potential solutions.
  • Worked on improvement of Claims Reimbursement User Interface for a better experience and in corporate changes as per HIPAA guidelines using the gap analysis.
  • Wrote SQL scripts for creating performance evaluation reports.
  • Developed test cases and test plans on the basis of requirements and also did manual testing of the functionality of the application to ensure that the application is able to handle a lot of data.
  • Used UML to create use case diagrams, sequence diagrams and activity diagrams.
  • Performed Backend testing by using PL/SQL queries to test the integrity of the application.
  • Developed flowchart and process diagram using MS Visio.
  • Conducted interviews with clients to analyze their data and gather requirements.
  • Clarified QA team issues and reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.
  • Was in regular contact with Business partners on the status of issues, action plans and timeframe for resolution throughout the development cycle.
  • Identified bugs during the test phase and reported them using HP Quality Center.
  • Maintained Traceability Matrix throughout the project.
  • Used the Rational Unified Process (RUP) to build the different phases of Software Development Life Cycle (SDLC).

Environment: RUP, SQL, MS Visio, MS Office, UML, Windows XP, Rational test Manger.

Business System Analyst

Confidential, Sacramento, CA


  • Participating in the planning, development, coordination and presentation of specific requirements and testing needs as appropriate to the needs of the end user.
  • Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
  • Facilitated monthly meetings with clients to document requirements and explore potential solutions.
  • Communicate client’s business requirements by constructing easy-to-understand data and process models.
  • Analytical thinking, Problem solving, Process improvement, Solution assessment Business process reengineering capabilities.
  • Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Wrote SQL Queries in MS Access to sort data and analyze the large set of data during project life cycle.
  • Develop business architecture using requirements such as scope, processes, alternatives, and risks.
  • Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis to have a clear picture.
  • Assisting business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
  • Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
  • Conducts daily procurement and operational activities across public funding streams for Unemployment compensations & Disability Insurance utilizing the Financial Accounting Management Information System (FAMIS), encumbering funds, certifying payments, creating change notices, facilitating journal entries in line with program needs.
  • Analyzed financial statements including extracting and defining relevant information for evaluating past financial performances and forecasting future financial stability.
  • Acted as a liaison between the business units and technology teams. Lead JAD sessions.
  • Tracks and monitors all procurement activities and ensures that regular status reports are provided to project management teams.
  • Conducts quarterly audits of purchases to ensure compliance with DOE Standard Operating Procedures.
  • Developed business architecture using requirements using such as scope, processes, alternatives and risks.
  • Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.

Environment: BusinessAnalysis BABOK, Project Management PMBOK, Clarity, Microsoft Projects, Root Cause Analysis, Gap Analysis, ISO9000QM, BPMN, MS Office Word, Excel, Access, Visio, Project, Quality Center, Discovery, Java Selenium, SharePoint, SQL/PLSQL and .NET

Business System Analyst/ QA (BSAT)

Confidential, Malvern, PA


  • Worked on Mutual Funds, Brokerage, Asset Management, Portfolio Management, Wealth Management, and Sales and Marketing.
  • Generated requirements for Capital Markets - Mutual Funds, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model within the scope of both the Front and Middle Office.
  • Worked with the SME, Tech Lead and 3rd party vendors in gathering requirements and data transaction information related to Capital Markets - Online Brokerage, IVR trading, Conventional Brokerage, Orders, Trades Executed and SPS Orders for reinvestment agreement to write global specs.
  • Responsible for developing and supporting requirements for aquiservice flow of Corporate Actions, Corporate actions response, Currency, Free movement, Mutual Fund Order and execution, Non-financial transactions and trading operational processing in Comerica’s global wealth management platform.
  • Understood all aspects of a claims processing lifecycle starting from identifying a claim right up to closure.
  • Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.

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