Employment History

Confidential

Sr. Business System Analyst

Responsibilities:

• Serve as liaison between the business community and the IT Application Development AD to provide technical solutions that meet user needs.
• Facilitate and manage application and process design sessions with internal/external line of business and IT partners
• Time Tracking skills using Microsoft Projectto make sure the different parts of the project are delieverd according to the time provided to achieve the task
• Worked with Subject Matter Experts to determine requirements. Elicited the requirement using elicitation technique like JAD, Brainstorming and Interviewing Session
• Lead and participated in peer reviews and walk-through of the HLD High Level Design , LLD Low Level Design and BRD Business Requirement Document
• Worked on Authorization and Authentication module for user access control
• Categorized the user as least privilege user, regular user and super users based on Role Based Access Control RBAC and set the requirement as per the hierarchy level
• Performed extensive requirement analysis including data analysis and 'as is' and 'to be' gap analysis
• Contributed innovative ideas and solutions to improve operations and processes through research, ongoing user support.
• Analyzed business process flow, workflow analysis, and logical flow and designed the optimum process models.
• Validated the business, user and functional requirements and segregated them into Use Cases, context diagrams and activity diagrams using Visio, thus defining the Data Process Models.
• Performed SWOT analysis, GAP analysis for the modules in production, conducted Feasibility study and performed impact analysis for proposed enhancements
• Worked on Agile SDLC during the project phase
• Did extensive data modeling for impact analysis
• Created mock-ups and wireframes using Dreamweaver and HTML
• Identified risk and project impact and performed risk assessment and mitigation using the RMMM Plan.
• Prepared Requirement Traceability Matrices RTM and managed every change requests effectively throughout the software development life cycle.
• Reviewed functional testcases to confirm the expected outcome and behavior.
• Worked as a User/Customer advocate and negotiated with user as well as the technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process
• Conducted detailed business workflow and timeline reviews with my team on regular basis to ensure that business targets are achieved
• Used UML methodology to define the context diagram and Data Flow Diagrams DFD
• Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Confidential

Sr.Business Analyst

Responsibilities:

• Gather application information from the Service Now CMDB Database and from the J J Stakeholders and input into Assessment Tool.
• Document Current state Reference architecture Technology architecture Infrastructure architecture .
• Provided ongoing processing and quality checking with Model N solution.
• Perform Data Cleansing and normalization of attributes and Gather Gap information from Application Owners through questionnaire Bundle application data at frequent intervals for Pattern identification.
• Create Cloud formation scripts for environment stack , AMI , Security groups, S3, EBS volumes
• Execute orchestration scripts to deploy pattern and test the scripts against each pattern
• Identify One Candidate application of the Top 3 Patterns.
• Created Application Disaster recovery plan, Standard Operating Procedures and Work Instructions as a part of the Disaster Recovery Plan
• Used Microsoft Share Point as the version tracking tool for managing the requirements documentation, and Microsoft Project for Project planning and management
• Implemented the concepts of data warehousing by creating relational/multidimensional databases that was designed for query and analysis.
• Documented a process model in IBM Blueworks Live and identified Business Case and Requirements.
• SQL queries to extract data from various databases for data analysis and generating reports
• Worked on process modeling as an important phase in the BPM life-cycle methodology in IBM Blueworks.
• Wrote queries, stored procedures, upload processes and data transform processes to maintain and improve SQL Server 2000 data store.
• Supported design efforts by lead architects by defining data models and Use Case analysis models
• Collaborated with the business and application team in the creation of Business Continuity plan as a part of the Disaster Recovery Documentation.
• Created workflows, generated and distributed various reports and created SQL queries for report summaries for management.
• Responsible for providing input on design and joint development of requirements specification documents. Refined and input business requirements in HP Quality Center for traceability to test requirements.
• Coordinated with the application team and Quality Analysts in the creation of test plans, User Acceptance Test scripts and Regression test cases for upgrade .

Confidential

Business System Analyst

Responsibilities:

• Attended Business process review meetings to scope, define, and document Business requirements
• Customized complex work in progress WIP web applications, to provide real time access to users, globally.
• Performed test data analysis and ensure data requirements are met prior to start of various testing phases
• Designed security login assignments to access application at admin, high or low user levels, across multi- departments, vendors, providers and end users, across continents
• Made recommendations based on software capabilities, enhancement and customization possibilities
• Assisted Implementation Managers with preparing functional specifications and attended follow up meeting with clients to answer questions and ensure smooth transition
• Worked closely with development team to assist with core and custom modifications and enhancements
• Conducted quality assurance testing unit testing, integration testing, and regression testing for cross-platform web application using XML messaging.
• Developed test plans, cases and scenarios for QA and user acceptance testing.

Confidential

Business Analyst

Responsibilities:

• Analyzed business needs and requirements for new business processes to integrate the E2E business flow.
• The SDLC Methodology used was Waterfall and Agile Methodology.
• I was part of the scrum meetings conducted every day as part of Agile methodology.
• Provided end user support for UAT testing post implementation
• Worked with the end users, development team and upper management to communicate progress and to keep every team on the same page.
• Worked on different projects simultaneously for the same enterprise release.
• Performed Task Planning with my project manager and the team members.
• Prepared level of effort LOE for particular enhancements to be done for the business stakeholders and getting approval from the project manager.
• Conducted individual and group JAD sessions with business and technical units.
• Acquired requirements from business clients using interviews, document analysis, business process descriptions and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Analyzed business requirements, business process and system architecture/design.
• Responsible for defining and documenting Business Requirements SRD and Functional Specifications FSD .
• Responsible for facilitating and arranging Conference Calls, JAD Sessions, Business Interviews with the stakeholders and UAT users.
• Identified opportunities for business process improvement and initiated efforts to make improvements.
• Studied project planning and business process. Analyzed existing procedures and reported them to management to improve productivity.
• Performed Data Analysis and Data validation by writing SQL queries using SQL navigator against the SQL Server 2005 database.
• Conducted walk through sessions with business users to get sign-offs on the approach document.
• Used Vision data tool to retrieve test data to perform testing for the enhancements done for the application.
• Conducted a demo of the enhancement with the developer, system tester, Test lead and release lead after integration testing is done in the test environment.
• Worked with Business users and stakeholders if there were requirement changes to be on the same page.
• Coordinated tasks with multiple systems and departments to successfully complete the UAT effort.
• Conducted data extraction and data validation to test the system from the business perspective.
• Identified and tested one-off scenarios to test the robustness of the system.
• Conducted ST and made sure all identified defects were closed and logged in the bug tracker.
• Coordinated and prioritized outstanding defects and enhancements identified during UAT, and escalated the same if necessary to achieve the deadline.
• Performed end to end testing of the new functionality designed before it went for the Enterprise release.
• Updated the issues log with all issues identified during UAT and communicated the same to all stakeholders.
• Participated in daily UAT status meeting with all teams involved to resolve outstanding issues.
• Conducted walk through sessions with UAT users get sign-offs on testing results.
• Checked post production defects if they were logged in the Quality center related to my project and provided support if there are issues related to requirements.