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Sr. Business System Analyst Resume

Hartford, CT


  • Around 7 years of extensive experience Business System Analysis, Software Validation and business process re - engineering wif proven ability to articulate business values in various industry, in all teh phases of SDLC (Agile Process and Waterfall Method) and Rapid Application Development (RAD) methodologies.
  • Functional experience wif concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client server and web-based systems.
  • Strong business analysis and an understanding of teh software development life cycle SDLC methodologies including RUP, RAD, Waterfall and Agile.
  • Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data wifin teh Oracle database
  • Strong Business Analysis Skills including In depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements, Analysis/Design, Development and Testing and Practical knowledge of Rational Unified Process (RUP).
  • Extensive Knowledge of Systems Management, Design and Data Modeling.
  • Hard-core experience involving Business Process Re-Engineering, Software Re-Engineering using RUP methodology and ERP Systems Implementation and Continuous Improvement techniques.
  • Excellent Training skills, facilitation, power point presentations, maintaining performance metrics, devising training documentation & communicating to users.
  • Strong understanding of information technology capabilities and dependencies, including platforms, content management, e-document strategies and process mapping.
  • Demonstrated high capacity to learn new technologies rapidly wif no formal training.
  • Proficient at creating and transforming business requirements into software requirement specification (SRS) using Rational RequisitePro and designing business models using UML diagrams such as use case model, Class Diagrams, Activity, Sequence and Collaboration Diagrams in Rational Rose and MS Visio. Creative and aggressive self-starter wif integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
  • Experience in conducting Joint Application Development (JAD) sessions wif end-users, expert team, development and QA team for project meetings, walkthroughs and customer interviews.
  • Enormous experience wif business process setup using UML Use Case Modeling, Business Process Modeling, QA testing, RUP, Agile and UAT.


Project Methodologies: SDLC, Agile, Rational Unified Process (RUP), UML, Agile, RAD, JAD/JAR

Business Modeling Tools: MS Visio, UML, BPMN

Operating Systems: Windows, UNIX

Database: SQL server, DB2, Oracle

Reporting Tools: Business Objects and Crystal Reports

Business Applications: Microsoft Office Suite, BPEL, MS VISIO, MS Share Point, Outlook, Clear Quest


Confidential, Hartford, CT

Sr. Business System Analyst


  • Studied existing business application and processes, collected end user requirements and suggested teh improvised business process model.
  • Coordinate between development team and teh management team to resolve any conflicts/defect in team of requirements.
  • Expertise in developing test cases, Test plans and procedures in manual and automated test environments.
  • Motivate team players wif excellent business, analytical, communication, presentation, and management, technical and written skills.
  • Provided direct skills and led analysts in developing consistent set of operational reports/dashboards for leadership dat reflect established services standards and metrics.
  • Facilitate release planning ceremonies and ensures adherence to Scaled Agile Framework
  • Assessed and recommended DevOps practices for continuous deployment pipeline (CI/CD) including version control.
  • Provided timelines and progress reports to stakeholders.
  • Involved in gathering business requirements from teh end users and management.
  • Obtained business requirements from business users and stakeholders using JAD sessions, brainstorming sessions, focus groups and personal interviews on AGILE/ SCRUM methodology.
  • Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
  • Responsible for gathering requirements from users in operations group and performing data mapping for teh application, confirm and vacillating teh requirement at time of BA testing.
  • Obtained Data requirements, identified data sources, determined teh content of data fields and created Data Mapping Documents and performed Data Extraction and Data Compilation using SQL queries.
  • Created high quality functional requirement specifications and supporting documents for business systems.
  • Responsibilities included leadership, planning, communication and coaching to ensure process and system improvement needs of Assortment planning and Demand Planning & Replenishment capabilities met. Interact wif various department such as Managed Care, Financial, Recipient, and Provider.
  • Followed structured approach of gathering and formalizing business requirements expressed by managers, process owners and operational users of teh information system.
  • Ensured teh financial policies of teh agencies were executed according to established guidelines and wifin state and federal regulations
  • Utilized MS Visio to draw Use Case diagrams and Process flow mapping to capture teh requirements so dat teh development team and stake holders can understand teh business process.
  • Extensively worked on creating Business Requirements Documents (BRD's) and Technical Specification Documents.
  • Responsible for establishing and maintaining positive business relationships wif IT managers and clients, and ensuring dat business objectives and priorities which are aligned.
  • Interpreted business objectives to support teh implementation of technical software application.
  • Actively involved throughout all steps of teh Software Development Life Cycle (SDLC)
  • Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
  • Developed, implemented and promoted electronic business solutions between Sears Co. and its Vendors and retail distribution base.
  • Create, manage, and execute new feature and product development by collaborating wif Senior Business Manager by delivering roadmap of distribution center enhancements, developing business requirements.
  • Worked closely wif teh project team in planning, coordinating and implemented QA methodology on various phases of teh application.
  • Did teh regression testing using pre-existing test cases besides integration testing of various modules of teh application.

Confidential - St. Louis, MO

Business Analyst


  • Elicited requirements for development of teh user's GUI, interfacing wif various systems.
  • Created patients financial plan to ensure payments for treatments and reimbursement for hospitals.
  • Coordinated wif staff from other department in order to systematically conduct home visits for patients regarding their special needs, health assessments, and financial obligations.
  • Involved in Data mapping specifications to create and execute detailed system test plans. Teh data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
  • Used UML during requirements gathering and created Use Case Models and Use Case Diagrams for stakeholders in teh project to halp them understand teh workflow of teh system associated wif teh requirements.
  • Involved in writing test plans, defining test cases, test scenarios and data sets analyzed bugs and interacted wif development team in fixing teh errors.
  • Worked wif Subject Matter Experts SME, project team members business and technical, to define technology application for teh business and system requirements. Also worked wif teh QA Team Lead to develop QA standards and ensured compliance wif all regulatory requirements.
  • Used SQLs to extract reports and ETL load jobs in development, QA and production.
  • Conducted JAD sessions wif business stakeholders to reach a decision on changing strategies regarding teh way business will be conducted on teh new platform.
  • Performed data review, evaluate, design, implement and maintain Claim Book of Record.
  • Carried out queries from customer data base using SQL
  • Have strong experience in requirements gathering by conducting interviews wif end users
  • Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
  • Created teh User Interface manual for teh web users based on teh GUI functionality and teh user accessibility decided by teh business and teh stakeholders, while being adhered to teh compliance.
  • Performed GAP analysis of business rules, business and system process flows, user administration and requirements to document teh Current As-Is processes and teh Future To-Be processes.
  • Coordinated business activities wif Subject Matter Expertise (SME) and identify business issues, best practices and performance of other competitors using MS Visio, Performance and Gantt Charts.

Confidential, Austin, TX

Business Analyst


  • Organized and conducted extensive JAD sessions wif users to identify, understand and document requirements.
  • Provided key project inputs by working wif users in defining teh project and system requirements.
  • Reviewedbusinessprocess and functional requirements.
  • Assisted JAD sessions to identify teh business flows and determine whether any current or proposed systems are impacted by teh EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
  • Worked wif providers & Medicaid entities to validate EDI transaction sets.
  • Worked on Pharmaceutical data processing for improving database for storing user files.
  • Analyzedbusinessneeds, created and developed new functionality to meet real time data integration dat facilitated decision.
  • Facilitated teh implementation of EMR systems for teh exchange of patient related medical information between different medical organizations.
  • Experienced of managing multiple stakeholders across teh organization and in QA integration of systems.
  • Involved in detailing project mission, data process flow diagrams, and timelines.
  • Assisted in process modeling, conducted and participated in JAD sessions wif system users, halped wif design walkthroughs wif stakeholders for base lining architecture.
  • Dealt wif data mapping issues between various source systems and staging area and data-marts
  • Produced functional specifications and led weekly meetings wif developers and business units to discuss outstanding technical issues and deadlines dat had to be met.
  • Identified Actors, Activities, Artifacts and Workflows and developed use case diagram using Rational Rose.
  • Established aBusinessAnalysis methodology around teh Rational Unified Process.
  • Researched teh various steps in teh lifecycle and tan constructed teh system in a way dat teh high risk customers would be easily identified and monitored.
  • Streamlined clerical work processes and mapped tan into teh new system.
  • Developed project plans and managed project scope.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Met teh deadlines and scheduled day to day meeting sessions
  • Wrote SQL queries to retrieve data from databases after data migration.

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