PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Lead consultant

Responsibilities:

• Work for multiple clients in healthcare, Insurance and financial sectors
• Work with project manager to create project charter or scoping documents for the project
• Identify complex financial data problems or issues and implement steps to improve current manual and repetitive financial system processes
• Diligently drive the FP&A automation/process development by partnering with the EAS and IT Team
• Work with business and stakeholders to get functional requirements for the given project
• Work with development team as to provide and support requirement documents
• Create EPIC documents and work with project manager and cross functional BA team as for the kickoff of the project and support the team as required in implementation phase
• Create user stories and acceptance criteria using project management tools like JIRA
• Work with UX/UI team to create mockups and process work flows as to understand AS - IS and TO-BE process
• Work with testing team for test case review and support UAT testing with business and stakeholders
• Regularly assist executive leadership with ad-hoc analysis to determine the priority and best course of action for existing projects using advanced Excel techniques
• Handled AP and AR using Oracle for F&A and analyzed gaps in cash flow for effective decision making

Confidential, San Antonio, TX

Business Analyst consultant

Responsibilities:

• Managed projects from all stages of project life cycle starting from Initial pre-planning to Transition & Control
• Drafted Requirements for processing of Electronic Claims Payment (ACH) transactions from claims system
• Developed AS-IS and TO-BE diagram by creating business user workflow and system workflow
• Performed GAP Analysis and worked closely with Solution Analyst or IT for providing solution model
• Worked on various templates with EPMO Standards such VOC/CTQ, BRD, BSD, RMM
• Elicited requirements from SME's and stakeholders and converted into requirements for Business approvals
• Worked various claims and policy application such as File Handler and Quick Solver and captured functional requirements
• Used SharePoint for document repository for various PMO documents.
• Experience using Image Right tools for Documents and data storage
• Actively participated in all meetings and worked on various contractual structure for third party efforts
• Provided KT to offshore Testing team as to ensure for testing to go as per project timelines
• Actively participated in End to End testing. Developed Test Scenarios and Test Cases
• Actively participated in defect triage meetings and identified issues by classification such as Function as designed, defect, or enhancement
• Analyzed the current Business Requirements gathering process with Business Process Modeling (BPM) and re-established/optimized the process JAR
• Performed UAT (User Acceptance Testing) including SME's and sign off on documents as created
• Created Training & Material documents for Change management and production support after the project goes live

Confidential, Monroeville, PA

Business Analyst

Responsibilities:

• Involved and created field re-labeling documents, data mapping documents from inquiry level transactions to complex transactions
• Elicited and gathered high-level requirements by conducting stakeholder meetings, interviews and discussions
• Involved in identifying the existing business processes by interacting with subject matter experts
• Worked with finance team to set up and understand the business needs of benefits for prescription insurance companies and health plans offering Commercial, Medicaid and Drug Discount Card designs
• PrepareBusinessRequirementsDocument(BRD) and SystemDesignDocument
• Experienced in financial systems improvement and enhancing billings and payment processes
• Prepared the Business requirement Document (BRD) and system requirement document (SRD) for the enhancement of the existing services
• Initiated meeting sessions with the business users to elicit/gather requirements and get involved in the process of preparing business specifications and translate requirements into business functionality
• Prepared validation documents, created test cases on various forms of the application such as clinical data capture
• Interviewed the subject matter expert to understand thebusinessprocess.
• Involved in the study of various processes and worked on creating as-is & to-be processworkflows.
• Created and facilitated the walkthrough sessions on the screen mock-ups of the proposed product with Business Managers and Business Owners.
• Identified and documented issues, risks, gaps and their impact to the project life cycle

Confidential, Deerfield, IL

Business Analyst

Responsibilities:

• Responsible for working closely with Business Owners and Business Sponsors in preparing different Initiate Phase artifacts like Concept Brief Document, Discovery Document and Sponsor’s Approval Presentation
• Responsible for organizing and facilitating Joint Requirements Workshops and interviews with business stakeholders, SME’s and technical leads to brainstorm and gather Business Requirements
• Worked closely with Business/SME to understand “as-is” processes in order to analyze, derive and support the business requirement for “to be” process and creating future state workflows for business stakeholders.
• Responsible for conducting walkthrough and getting concurrence on the Business Requirements amongst the larger group of stakeholders and the core project team
• Identified and documented issues, risks, gaps and their impact to the project life cycle
• Work Closely with UX team for BRD attachments and getting mocks and wireframe document
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Confidential

Business Analyst

Responsibilities:

• Involved in gathering, documenting and verifying business requirements
• Created activity, sequence and use cases diagrams depicting steps in the process flow, messages interaction between objects and events influence the interactions between actor and system
• Facilitated discussions with audiences at the manager and director level tocapturerequirements and bring all parties to an agreement
• Managed Agile Life Cycle, Product backlog, Iterations/Sprint plan usingJira and used Confluence for work item management and custom reporting to track sprint/release progress
• Work Closely with UX team for BRD attachments and getting mocks and wireframe document
• Actively participated in daily synchronized calls, sprint meetings and deliverables
• Created user stories in JIRA and acceptance criteria and handled issues related to it
• Participated in project review meetings and gathering Business Requirement Documents (BRD)
• Assisted development team to translate requirements into technical specifications
• Wrote detailed requirements and User Stories for testing team to create test cases and execute