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Lead Consultant Resume

Raleigh, NC

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Lead consultant

Responsibilities:

  • Work for multiple clients in healthcare, Insurance and financial sectors
  • Work with project manager to create project charter or scoping documents for the project
  • Identify complex financial data problems or issues and implement steps to improve current manual and repetitive financial system processes
  • Diligently drive the FP&A automation/process development by partnering with the EAS and IT Team
  • Work with business and stakeholders to get functional requirements for the given project
  • Work with development team as to provide and support requirement documents
  • Create EPIC documents and work with project manager and cross functional BA team as for the kickoff of the project and support the team as required in implementation phase
  • Create user stories and acceptance criteria using project management tools like JIRA
  • Work with UX/UI team to create mockups and process work flows as to understand AS - IS and TO-BE process
  • Work with testing team for test case review and support UAT testing with business and stakeholders
  • Regularly assist executive leadership with ad-hoc analysis to determine the priority and best course of action for existing projects using advanced Excel techniques
  • Handled AP and AR using Oracle for F&A and analyzed gaps in cash flow for effective decision making

Confidential, San Antonio, TX

Business Analyst consultant

Responsibilities:

  • Managed projects from all stages of project life cycle starting from Initial pre-planning to Transition & Control
  • Drafted Requirements for processing of Electronic Claims Payment (ACH) transactions from claims system
  • Developed AS-IS and TO-BE diagram by creating business user workflow and system workflow
  • Performed GAP Analysis and worked closely with Solution Analyst or IT for providing solution model
  • Worked on various templates with EPMO Standards such VOC/CTQ, BRD, BSD, RMM
  • Elicited requirements from SME's and stakeholders and converted into requirements for Business approvals
  • Worked various claims and policy application such as File Handler and Quick Solver and captured functional requirements
  • Used SharePoint for document repository for various PMO documents.
  • Experience using Image Right tools for Documents and data storage
  • Actively participated in all meetings and worked on various contractual structure for third party efforts
  • Provided KT to offshore Testing team as to ensure for testing to go as per project timelines
  • Actively participated in End to End testing. Developed Test Scenarios and Test Cases
  • Actively participated in defect triage meetings and identified issues by classification such as Function as designed, defect, or enhancement
  • Analyzed the current Business Requirements gathering process with Business Process Modeling (BPM) and re-established/optimized the process JAR
  • Performed UAT (User Acceptance Testing) including SME's and sign off on documents as created
  • Created Training & Material documents for Change management and production support after the project goes live

Confidential, Monroeville, PA

Business Analyst

Responsibilities:

  • Involved and created field re-labeling documents, data mapping documents from inquiry level transactions to complex transactions
  • Elicited and gathered high-level requirements by conducting stakeholder meetings, interviews and discussions
  • Involved in identifying the existing business processes by interacting with subject matter experts
  • Worked with finance team to set up and understand the business needs of benefits for prescription insurance companies and health plans offering Commercial, Medicaid and Drug Discount Card designs
  • PrepareBusinessRequirementsDocument(BRD) and SystemDesignDocument
  • Experienced in financial systems improvement and enhancing billings and payment processes
  • Prepared the Business requirement Document (BRD) and system requirement document (SRD) for the enhancement of the existing services
  • Initiated meeting sessions with the business users to elicit/gather requirements and get involved in the process of preparing business specifications and translate requirements into business functionality
  • Prepared validation documents, created test cases on various forms of the application such as clinical data capture
  • Interviewed the subject matter expert to understand thebusinessprocess.
  • Involved in the study of various processes and worked on creating as-is & to-be processworkflows.
  • Created and facilitated the walkthrough sessions on the screen mock-ups of the proposed product with Business Managers and Business Owners.
  • Identified and documented issues, risks, gaps and their impact to the project life cycle

Confidential, Deerfield, IL

Business Analyst

Responsibilities:

  • Responsible for working closely with Business Owners and Business Sponsors in preparing different Initiate Phase artifacts like Concept Brief Document, Discovery Document and Sponsor’s Approval Presentation
  • Responsible for organizing and facilitating Joint Requirements Workshops and interviews with business stakeholders, SME’s and technical leads to brainstorm and gather Business Requirements
  • Worked closely with Business/SME to understand “as-is” processes in order to analyze, derive and support the business requirement for “to be” process and creating future state workflows for business stakeholders.
  • Responsible for conducting walkthrough and getting concurrence on the Business Requirements amongst the larger group of stakeholders and the core project team
  • Identified and documented issues, risks, gaps and their impact to the project life cycle
  • Work Closely with UX team for BRD attachments and getting mocks and wireframe document
  • Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Confidential

Business Analyst

Responsibilities:

  • Involved in gathering, documenting and verifying business requirements
  • Created activity, sequence and use cases diagrams depicting steps in the process flow, messages interaction between objects and events influence the interactions between actor and system
  • Facilitated discussions with audiences at the manager and director level tocapturerequirements and bring all parties to an agreement
  • Managed Agile Life Cycle, Product backlog, Iterations/Sprint plan usingJira and used Confluence for work item management and custom reporting to track sprint/release progress
  • Work Closely with UX team for BRD attachments and getting mocks and wireframe document
  • Actively participated in daily synchronized calls, sprint meetings and deliverables
  • Created user stories in JIRA and acceptance criteria and handled issues related to it
  • Participated in project review meetings and gathering Business Requirement Documents (BRD)
  • Assisted development team to translate requirements into technical specifications
  • Wrote detailed requirements and User Stories for testing team to create test cases and execute

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