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Scrum Master/business Analyst Resume

Phoenix, AZ


  • Business Analyst and Scrum Master with 6 years of experience in all phases of SDLC/ PDLC from inception through deployment and maintenance of systems in Portfolio/Risk Management, Investment Banking, Securities Trading, Financial Accounting (AR, GL & Order to Cash Management), Insurance, Mortgage & Loan Processing, Consumer Media, Mobile App (iOS & Android) Development.
  • Possess strong financial knowledge with expertise in Business Process Re - Design, Process Modeling, Data Modeling & Analytics, Business Analysis, and Gap Analysis.
  • Strong knowledge of Project Development Methodologies from Initiating to Closure
  • 5+ years of experience in Software Development Life Cycle (SDLC)/ Product Development Life Cycle (PDLC)/ Object Oriented System Development (OOSD) using RUP, Waterfall, RAD, Agile and Scrum methodologies
  • Strong knowledge of all phases of information systems lifecycle from business modeling, business case development, requirements gathering, risk management, requirements analysis & design, construction, testing, and support & maintenance of the systems
  • 5+ years of experience in gathering and documenting Business (BRD), Use Case/ Functional and System Design (SRS) Requirement Specifications
  • 3+ years of experience in Business Process Re-Design and Modeling; Identifying, Analyzing, Designing & Streamlining processes across cross functional teams to eliminate redundancies
  • Experience in documenting Business Process Flows and Models, Redesign/Re-Engineering (Functional Decomposition) Workflows and Unified Modeling Language (UML) Diagrams (Use Case, Activity, Sequence, Collaboration, Class and Swim Lane)
  • Experienced in performing GAP Analysis to compare the legacy system functionalities with the new business requirements and well versed with ‘As Is’ (Current State) and ‘To Be’ (Future State) documentation
  • Proficiency in developing Wire-frames and GUI/UI/UX Mock-Ups and performing usability studies
  • 5+ years of experience in Quality Assurance (QA), Unit Testing, System-Wide Testing, User Acceptance Testing (UAT), GUI Testing, Functional Testing, Performance Testing, and Integration/Interface Testing to ensure the application meets the user requirements and specifications
  • 3+ years of experience in writing and executing Test Plans and Test Cases


Business Analysis: MS Visio, MS Office Suite (Excel, Word, Powerpoint, Outlook, etc.), MS Office Professional Plus 2007, MS Project, SmartSheet, TIBCO, Macromedia Dream Weaver, DocuShare, Rational Suite (Rose, Requisite Pro, ClearCase, ClearQuest)

Testing Tools: HP ALM/Quality Center, JIRA, Win Runner, QTP

Reporting Tools: Crystal Reports, Cognos, Report Runner Batch Enterprise

ETL Tools: TOAD, SQL Developer


Confidential, Phoenix, AZ

Scrum Master/Business Analyst


  • Facilitated sessions to identify and define delegated business rules based on data analytics Assisted with defining data dictionary for Analytics Dashboard and Reporting
  • Conducted Business Process Review sessions with Super Users to capture individual workflows/activity diagrams and facilitated Process Mapping sessions to overlay individual workflows/activity diagrams onto a consolidated Business Process Diagram
  • Analyzed process overlaps between cross functional teams to identify, refine, and eliminate process redundancies Documented Business Requirement Management Plan defining requirement types, attributes, artifact templates, traceability, etc. for procedures and guidelines to be followed on the project
  • Facilitated Scrum Ceremonies including Sprint 0, Backlog Grooming, Story Pointing, Sprint Planning, Sprint Retrospectives, and Sprint Demos
  • Assisted and guided the team in learning and adapting to Scrum best practices
  • Helped the Product Owner effectively prioritize Product Backlog and strategically planned releases

Confidential, Boston, MA

Business Analyst


  • Documented & analyzed business processes and customer requirements through surveys, interviews and JRP sessions, and translated them into system requirements
  • Executed detailed functional decomposition analysis to re-engineer and redesign the existing process flows for increased efficiency and utility
  • Documented a one view Current State & Future State Systems Diagram to easily visualize the scope and vision of the project
  • Gathered requirements for integrating applications to manage risks, support trading and processing
  • Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams, Swim Lane Diagrams, Sequence Diagrams and Work Flow Diagrams
  • Conducted requirements walkthrough sessions with users, development and QA teams to ensure proper understanding of business and system requirements
  • Designed GUI/UI/UX mock-ups of the applications using Macromedia Dreamweaver and MS Visio for better illustration of the application to research team and portfolio managers
  • Reviewed & improvised the Test Plans & Test Scripts prepared by the QA Team
  • Collaborated with Quality Assurance (QA) Analysts to track defects using Rational Clear Quest and used Rational Clear Case to maintain consistency in builds


Business Analyst


  • Facilitated requirement gathering sessions with the business team to document business requirements
  • Conducted functional decomposition of the legacy application to derive functionalities and ensured the proposed system met the requirements
  • Prepared Business Requirement Documents (BRD), Functional Requirement Specifications (FRS) and Data Dictionary containing data elements definitions
  • Conducted JRP sessions with business users and technical team for conflict resolution and requirements clarification
  • Created Use Case Specifications, Business Flow Diagrams, Activity Diagrams, and Sequence Diagram using MS Visio
  • Automated test scripts for functional, performance and regression testing using QTP
  • Collected weekly test metrics to present the current status of the test execution and the state of the defects
  • Facilitated User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements & technical specifications
  • Responsible for providing documentation to development team for troubleshooting and resolving issues reported by system users
  • Met with Stakeholders to determine project goals & objectives and gather high-level User Requirements Documented Business Requirement Documents and translated them to System Requirements
  • Utilized Rational Unified Process (RUP) best practices to configure & develop processes, standards and procedures
  • Conducted requirement gathering sessions with Super Users & Subject Matter Experts (SME’s)
  • Documented Use Case Narratives, Use Case Diagrams, Activity Diagrams and Workflow Diagrams
  • Assisted Project Manager with Project Plan updates, Work Authorization System, preparing bi-weekly metric reports for project performance reporting etc.

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