SUMMARY

• Mission oriented over16 years IT Specialist, over 8 years Business Analyst and Agile process professional with proven abilities and dedication to success.
• Responsible for analyzing business processes and data processing issues.
• Proven experience in leading functional requirements gathering and documentation.
• Experience in Agile teams coaching, quality assurance and application development for various business application implementations.
• Actively contribute to the agile teams’ effort to maintain the vision and direction of the IT projects.
• Familiar with IVR stress and performance testing
• Proven experience in tracking and reporting product public key infrastructure (PKIs)
• Experience working directly with internal, external customers and business partners to understand the business environment and needs.
• Experience in defining and analyzing requirements and test system functionality
• Experience in developing user documentation, conducting training necessary for successful execution of the project, and providing post deployment user support.
• Experience in reviewing design documents and performing critical thinking analysis and identifying relevant process and specification issues for effective resolution.
• Excellent experience ensuring quality assurance for business applications throughout the Agile software development and application DevOps lifecycle.
• Experience in ensuring implementation of excellent Agile principles and knowledge management on a diverse technical platform of Agile software development.
• Coordinate with the IT Project Managers, government stakeholders, systems partners, technical and functional teams to analyze project issues and finding effective ways to resolve them.
• Experience in testingapplication programming interfaces (APIs) directly and as part of integrationtestingto determine if they meet expectations for functionality, reliability, performance, and security.
• Excel at maximizing available resources, drive teams to meet their zenith performance to meet the clients’ expectations.
• Experience in doing presentations and managing stakeholder Joint Application Design meetings, documenting various discussions and transforming them into usable business requirements.
• A change agent for process improvement, capable of critically evaluating and responding to rapidly evolving technology environments.
• Proven experience using Scrum, XP and Kanban methodologies with continuous integration tools to support business processes and procedures.
• Strong interpersonal, leadership, communication, verbal and presentation, organization and time management skills.
• Have solid working relationship with cross functional Agile teams and both internal and external stakeholders.
• Hands - on testing and validation of business requirements that meet customer needs and design specification
• Experience doing adhoc queries using SQL, knowledge of software development using Java.
• A team player and builder, working with minimal supervision in a very dynamic and timeline sensitive work environment.
• Thorough understanding of security rules, regulations and violations in Agile development methodologies, values and procedures.

TECHNICAL SKILLS

Hardware: HP-UX, Solaris, IBM MQSeries, IBM WebSphere; BEA WebLogic

Software: DOORS, Rhapsody, Requisite Pro, ClearCase, iTest, Selenium, Cucumber

Environment: s, Tools, and Languages: PVCS (Tracker), Version Manager, Dimensions, SQL, UML, XML, MS Office Professional, GitHub, Rally, Redmine, ServiceNow, SonarQube, Jenkins, Jira, SharePoint

Operating Systems: Windows XP, 7 & 8, UNIX

Databases: Oracle, SQL Server, DB2

PROFESSIONAL EXPERIENCE

Confidential, Roslyn VA

BUSINESS ANALYST

Responsibilities:

• As Agile Business Analyst, lead the functional requirements gathering and documentation.
• Coordinate with DHS/OBIM customers, systems users and partners to formalize the requirements, develop design specification and generate user stories and acceptance criteria.
• Work directly with DHS/OBIM internal customers to ensure they understand the business environment and needs.
• Review design and technical specification documents to identify gaps and issues for resolution.
• Analyze business and software design requirements to generate user acceptance criteria that promote Agile best practices and quality user story development.
• Enforce project policies, procedures, Agile processes, agreements and project schedules.
• Provide team-based management and leadership, ensuring that Scrum and other Agile methodologies ae understood and used within the OBIM/IDENT application development.
• Provide technical direction to Agile team members and some stakeholders as needed.
• Work with teams to manage Epics, features and tasks in Jira.
• Facilitate Scrum events and ensure Agile principles and practices are fulfilled during each sprint.
• Document requirements from stakeholders, sizing and prioritizing user stories with teams during estimation
• Support implementation and training of the SDLC releases within production, development and information security environment.
• Coordinate business plan, schedules and forecasts for the software implementation and releases based on DervOps lifecycle.
• Elicit operational objectives of business requirements by working with the business people and Agile teams to generate user stories and maintain them in Jira.
• Develop test plans and execute appropriate smoke and regression tests required for a product release.
• Develop test cases from the acceptance criteria and execute them through the iTest tool in the XML format
• Generate sprint burn down, burn up charts to provide progress reports for stakeholders and management.
• Provide win win approach, creative and practical solutions to meet customers’ goals and objectives.
• Interact with stakeholders, Product Owners and user representatives to prepare milestone status reports, deliver occasionally oral presentations on business concepts.
• Facilitate product backlog grooming process with Product Owners.
• Work with teams to prioritize backlog items during sprint planning.
• Work with the Product Owners for acceptance of valuable product.
• Audit Agile development process and products according to privacy and policies of quality standards
• Provide reports of discrepancies, progress and corrective actions.
• Participate in quality assurance process to ensure testing will match requirements and fulfill the intended business needs.

Confidential, Washington DC.

BUSINESS ANALYST

Responsibilities:

• As Agile Business Analyst, worked with teams during transitional period from waterfall to Agile methodology
• A liaison between Agile delivery teams and stakeholders including product owners.
• Gathered, analyzed and managed requirements using DOORS
• Reviewed business plan and design requirements documents used to generate user acceptance criteria for promoting Agile best practices and quality user story development.
• Worked with teams to provide end user and stakeholder needs.
• Created and maintained process flows, burn down team-based velocity charts.
• Provided team-based management and leadership; ensuring Scrum and other Agile methodologies were fully understood and used for the USCIS ELIS application development.
• Worked with stakeholders and Product Owners to manage product backlog during release planning.
• Communicated mission goals to teams and prioritized backlog items during sprint planning.
• Supported USCIS stakeholders and application users, to track and resolve issues using ServiceNow technology.
• Facilitated Scrum events including grooming, planning, daily scrum stand-ups, reviews, demos, and retrospective.
• Engaged in release deployment activities with early identification and resolution of all defects, risks, and issues that promoted defect-free deployments.
• Coordinated with teams to define and develop test cases and scenarios from user requirements that provided the best test quality standard for the ELIS project.
• Triaged incidents discovered during test execution process
• Performed defect tracking and analysis, design of issues and functional scope changes.
• Evaluated systems that interfacing with ELIS system and conducted analysis of interdependency issues and provided recommendations on continuous improvement.
• Provided management with monthly reports from the analysis made on risks management and deliverables.
• Performed system hands on training.to users

Confidential, Reston, VA

BUSINES ANALYST

Responsibilities:

• As Business Analyst, worked with the Agile teams to gather business functional requirements and prepared technical specification documents.
• Coordinated with stakeholders and teams to remove impediments through independent verification and validation aspect of testing.
• Actively supported the development of USCIS enterprise system.
• Identified core business needs and performed decomposition of concepts of operation, briefings and user stories.
• Documented business rules and mapped use cases to user stories in workflow diagrams.
• Performed system testing with user support group
• Provided technical expertise in software testing during functional, automated, regression, user acceptance and integration testing.
• Ensured defect free product for end users
• Documented, tracked and communicated test results,
• Analyzed unresolved defects, test problems and recommend appropriate measures for resolution.
• Participated fully in the ESB work group technical discussions
• Documented issues and provided effective recommendations for issues resolution.

Confidential - California

SYSTEMS ENGINEER

Responsibilities:

• As systems engineer for the DoD project, created and reviewed systems specification work order statements to determine functional requirements for the Confidential .
• Developed and implemented methodology, sequence flow diagrams, and uses cases in UML to ensure project expectations were executed.
• Provided technical expertise for the architectural design for the Global Hawk system using Rhapsody model.
• Performed IVR stress testing to verify IVR system has been built to endure extreme traffic levels as measured.
• Actively involved in the project design and certification reviews and prepared Software Design Compliance reports.
• Provided administrative and technical expertise for supporting and managing the entire Global Hawk application project development lifecycle.
• Created and implemented test plan and procedures for the system testers.
• Managed systems requirements and designed traceability matrices using DOORS.
• Used excellent communication and technical report writing skills to develop technical requirements documentation for the business.
• Developed specifications and statement of work documents to help software developers to write quality codes and create supportive test scripts.
• Achieved Confidential Certificate Award in recognition for successfully processing use cases and requirements.

Confidential, Alexandria VA

REQUIREMENTS AND TEST MANAGER

Responsibilities:

• As Requirements and Test Manager, provided supervision, training, and evaluation of test and requirements Analysis Engineers to support the project exceptions.
• Provided project lifecycle administration and management support for the DoD customers, systems, software, CM and Network engineers.
• Successfully managed all functional and integration testing complexities of the work force management system project with global implementation, and rapidly evolving requirements.
• Identified methods of continuous improvements to enhance efficiencies and performance of existing system functionalities.
• Stayed abreast of any new test methods and tools and provided project delivery under stringent timelines and high pressure.
• Ensured test environment, test data, scripts and tools were very well prepared to achieve best results.
• Executed appropriate smoke and regression tests required for a product release.
• Facilitated requirements elicitation workshops, developed software requirements specifications (SRS) documents as a communication tool between the stakeholders and software designers.
• Developed functional requirements to assist system design and software development and improved the overall product administration.
• Established effective and efficient test procedures for patches implementations.
• Served as a customer relationship manager to business representatives on behalf of client program
• Facilitated requirements backlog categorization and prioritization.
• Developed and implemented enterprise-wide systems integration, verification and validation, user acceptance testing, and transition tests.
• Completed test level assessment and created an overall test strategy document.
• Chaired various project walkthrough meetings to ensure that all requirements complied with the checklist.
• Established excellent interpersonal communication skills with subject matter engineers and with the internal and external vendors.
• Created team reward system to increase individual and staff performance and efficiency.

Confidential, Alexandria VA

TEST AND EVALUATION (T&E) ANALYST

Responsibilities:

• As test and evaluation analyst, performed ongoing system evaluation and testing of modernized Java-based Electronic Data Gathering Analysis and Retrieval (EDGAR).
• Managed the analysis of the project specifications
• Created test plans/procedures, and test data to initiate software and system testing protocol.
• Executed final validation of system functionality and developed a process for successful transition to start-up operation.
• Performed enterprise-wide systems integration, verification, validation, and transition activities.
• Performed tests to confirm IVR system and infrastructure with lots of traffic to see if it fell over
• Ensured that T&E strategy aligned with and supported the approved acquisition strategy that provided adequate and risk-reducing T&E information to support project decisions.
• Provided support for SEC customers, stakeholders, development teams and increased project efficiency.
• Created discussion groups to develop a process to help to alleviate user acceptance testing (UAT) errors.

Confidential, Fairfax VA

SYSTEMS ENGINEER

Responsibilities:

• As system engineer, managed development of systems requirements and oversaw test cases management.
• Provided technical expertise for the architectural design for the e-File application development environment.
• Organized defect reporting, tracking and resolving processes to support project execution.
• Implemented an interactive capability and identified COTS products for storing and securing sensitive data.
• Conducted e-File application validation and actively involved in system integration testing
• Performed full life cycle software tracking to meet the IRS standards.
• Developed viable processes to conduct training for the IRS employees that allowed them to conduct user acceptance testing (UAT) for the e-File application, which improved customer involvement capabilities.