SUMMARY:

• A result oriented Project Manager wif extensive leadership experience in a highly competitive IT industry. Proven track record of leading and managing multi - million dollar complex infrastructure projects.
• Well-versed in analyzing and mitigating risk and finding cost-effective solutions. Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines. Willing to go the extra mile to deliver a quality product on time and wifin budget.
• Strong contract negotiation
• Excellent verbal, written and interpersonal communications skills
• Strong analytical and problem solving skills
• Strong report writing skills
• Excellent documentation and presentation skills
• Strong financial management
• Vendor management
• Team Leadership
• Strong budget analysis and planning
• Documentation management
• Conflict Resolution
• Visionary Planning
• Business analysis and product development
• Time management
• Infrastructure Management and Implementation
• Asset management
• PMLC / SDLC

TECHNICAL SKILLS:

• Windows Server 2000/03/08R2
• MS SharePoint
• MS Exchange 2010
• Windows Desktop
• UNIX (HPUX)
• AS/400
• SAN IBM XIV
• Cisco ASA 5500
• F5 load balancer
• MS Project 2013
• Visio
• MS Office (Word, Excel, PowerPoint)
• MS SQL
• IIS
• Active Directory
• Citrix
• Backup Exec
• Altiris
• Crystal Reports
• C++, Business Basic IV, Cobol, dBase IV
• ERP

PROFESSIONAL EXPERIENCE:

IT INFRASTRUCTURE CONSULTANT

Confidential

Responsibilities:

• Plan and implement business server
• Implement security using Cisco firewall
• Integration of new business software wif reporting tools
• Desktop management and support
• Train users
• Implement MS Exchange

IT MANAGER / PROJECT MANAGER, IT INFRASTRUCTURE

Confidential

Responsibilities:

• Complex programs involving three major projects
• Business / Operations Process reengineering
• IT Infrastructure upgrade
• Application Development, implementation and support
• Was PM for the IT infrastructure upgrade project wif 5 sub-projects
• LAN and Desktop upgrade (hardware and software) project
• IBM Power 7 Server for ERP project
• Security infrastructure upgrade project
• Colocation to Data Centre Project
• Web development infrastructure project, supporting agile application development
• Created Business Case, Project Charter and presented to senior management.
• Created detailed Plan (WBS) using MS Project
• Worked wif business partners’ (RBC and Moneris), SMEs, IT infrastructure teams for establishing network connectivity and security requirements
• Discussions wif department heads, vendors, consultants and professional staff to secure requirements, risk management measures and solutions
• Continuously communicating wif various stakeholders and senior management to report project issues, updates and status
• Vendor management/ procurement
• Managed end to end RFP process for colocation, IT hardware/software and data communication hardware procurement
• Selected vendors include IBM, HP, AllStream and Xerox, etc.
• Resolved conflicts and issues wif vendors throughout the project
• Key stakeholder representing IT Infrastructure in the strategic initiative’s steering committee
• Team leadership - monitoring and managing the infrastructure team to ensure timely completion of activities, providing guidance, resolving issues, escalating, when required.
• Schedule, Budget and Risk management
• Monitoring and controlling expenses, deliverables and keeping in line wif budget
• Created progress reports for senior management using PowerPoint and Visio
• Collaboration wif the web development and other teams to implement and support the various environments (dev, QA, UAT, production), components included SQL server, IIS, Web servers, DB2, WebSphere, etc.
• Prepared user schedule
• Presented to the primary stakeholders for approval.
• Annual IT budget planning and presentation to senior management for approval
• Setup of Customer Contact Centre infrastructure
• Evaluation of UC (unified communication) options, setup of the enterprise business communication systems including telephone and audio conferencing
• Manage wifin the approved budgets
• Contract negotiation wif Xerox, Bell, Rogers, Allstream, T-Mobile etc.
• Infrastructure changes for integration of custom software wif external software.
• Management of IT assets including intellectual property to ensure the timely change/disposal of equipment as required, to keep the system operating at peak efficiency.
• Managed the in-house Data Centre facility along wif the UPS, HVAC and the electrical systems.
• Re-engineering the migration of the IBM 270 ERP system to an IBM Power 7 system
• Identifying opportunities to reduce costs and streamline services, such as outsourcing web hosting services to a secure third party data centre
• Recommended and implemented network copy and print services
• Designing and managing servers and VLAN for the graphics department
• Developing a comprehensive disaster recovery strategy, including risk mitigation, backup systems, and
• Utilizing Nortel’s Opt. 11 business communication system to configure and install telephone and audio conferencing. Migrated to 3Com VoIP system
• Negotiated contracts wif vendors for IT services and equipment maintenance.

MANAGER, BUSINESS SYSTEMS AND COMMUNICATIONS

Confidential

Responsibilities:

• Proposing, planning, and implementing a Citrix system for 200 users, resulting in reduced costs and increased ease of access
• Manage IT Budget
• Managed external IT Audit for Amcor wif Deloitte
• Managed the infrastructure for Amcor Ltd for all location in the Canada and US.
• Managed the deployment of asset and manage the asset for all the locations across Canada & US.
• Attended annual meetings of Amcor’s international IT management staff held in Germany
• Delivering key initiatives for the company, including implementing an QAD’s ERP system
• Implement HP 9000 for ERP wif HPUX (Unix) OS.
• Managing, integration of custom software wif QAD
• Managing a move for the company, including the original design and new design of the computer room
• Managed the IT requirements wif the building construction team when new premises were being built for the new corporate head office.

SUPERVISOR, COMMUNICATIONS AND SOFTWARE DEVELOPMENT

Confidential

Responsibilities:

• Leading all aspects of the telecommunications function for the world’s largest packaging company
• Planning, designing, installing, and maintaining data and voice networks
• Successfully designing and implementing a Frame Relay and V-route network
• Researching and identifying a new LAN system, making a successful proposal to management, and successfully implementing a Novell 4.1 base Ethernet LAN throughout the company
• Negotiating contracts wif vendors, and recommending a cellular communications program for the company
• Managing, coaching, and IS Programmers in the completion of Accounting department projects

SENIOR COMMUNICATIONS/ HARDWARE ANALYST

Confidential

Responsibilities:

• Assessing, designing, and maintaining the data and voice communications networks for a leading North American packaging company
• Redesigning the X.25 based WAN and transitioning it from a Datapac to VSAT-based network, resulting in $100K in savings per year
• Assessing the business requirements for a voice communications system, developing a solution, and successfully implementing it
• Providing ongoing support and management of the Novell 3.12 based Arc-net LANs
• Completing a feasibility study of networking the SL1 (Meridian) telephone switches across Canada

SENIOR PROGRAMMER ANALYST

Confidential

Responsibilities:

• Meeting wif users to determine requirements, as well as designing and implementing solutions
• users on new software packages
• Providing online support for an in-house software package
• Creating clear and concise user documentation