A result oriented Project Manager wif extensive leadership experience in a highly competitive IT industry. Proven track record of leading and managing multi - million dollar complex infrastructure projects.
Well-versed in analyzing and mitigating risk and finding cost-effective solutions. Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines. Willing to go the extra mile to deliver a quality product on time and wifin budget.
Strong contract negotiation
Excellent verbal, written and interpersonal communications skills
Strong analytical and problem solving skills
Strong report writing skills
Excellent documentation and presentation skills
Strong financial management
Strong budget analysis and planning
Business analysis and product development
Infrastructure Management and Implementation
PMLC / SDLC
Windows Server 2000/03/08R2
MS Exchange 2010
SAN IBM XIV
Cisco ASA 5500
F5 load balancer
MS Project 2013
MS Office (Word, Excel, PowerPoint)
C++, Business Basic IV, Cobol, dBase IV
IT INFRASTRUCTURE CONSULTANT
Plan and implement business server
Implement security using Cisco firewall
Integration of new business software wif reporting tools
Desktop management and support
Implement MS Exchange
IT MANAGER / PROJECT MANAGER, IT INFRASTRUCTURE
Complex programs involving three major projects
Business / Operations Process reengineering
IT Infrastructure upgrade
Application Development, implementation and support
Was PM for the IT infrastructure upgrade project wif 5 sub-projects
LAN and Desktop upgrade (hardware and software) project
IBM Power 7 Server for ERP project
Security infrastructure upgrade project
Colocation to Data Centre Project
Web development infrastructure project, supporting agile application development
Created Business Case, Project Charter and presented to senior management.
Created detailed Plan (WBS) using MS Project
Worked wif business partners’ (RBC and Moneris), SMEs, IT infrastructure teams for establishing network connectivity and security requirements
Discussions wif department heads, vendors, consultants and professional staff to secure requirements, risk management measures and solutions
Continuously communicating wif various stakeholders and senior management to report project issues, updates and status
Vendor management/ procurement
Managed end to end RFP process for colocation, IT hardware/software and data communication hardware procurement
Selected vendors include IBM, HP, AllStream and Xerox, etc.
Resolved conflicts and issues wif vendors throughout the project
Key stakeholder representing IT Infrastructure in the strategic initiative’s steering committee
Team leadership - monitoring and managing the infrastructure team to ensure timely completion of activities, providing guidance, resolving issues, escalating, when required.
Schedule, Budget and Risk management
Monitoring and controlling expenses, deliverables and keeping in line wif budget
Created progress reports for senior management using PowerPoint and Visio
Collaboration wif the web development and other teams to implement and support the various environments (dev, QA, UAT, production), components included SQL server, IIS, Web servers, DB2, WebSphere, etc.
Prepared user schedule
Presented to the primary stakeholders for approval.
Annual IT budget planning and presentation to senior management for approval
Setup of Customer Contact Centre infrastructure
Evaluation of UC (unified communication) options, setup of the enterprise business communication systems including telephone and audio conferencing
Manage wifin the approved budgets
Contract negotiation wif Xerox, Bell, Rogers, Allstream, T-Mobile etc.
Infrastructure changes for integration of custom software wif external software.
Management of IT assets including intellectual property to ensure the timely change/disposal of equipment as required, to keep the system operating at peak efficiency.
Managed the in-house Data Centre facility along wif the UPS, HVAC and the electrical systems.
Re-engineering the migration of the IBM 270 ERP system to an IBM Power 7 system
Identifying opportunities to reduce costs and streamline services, such as outsourcing web hosting services to a secure third party data centre
Recommended and implemented network copy and print services
Designing and managing servers and VLAN for the graphics department
Developing a comprehensive disaster recovery strategy, including risk mitigation, backup systems, and
Utilizing Nortel’s Opt. 11 business communication system to configure and install telephone and audio conferencing. Migrated to 3Com VoIP system
Negotiated contracts wif vendors for IT services and equipment maintenance.
MANAGER, BUSINESS SYSTEMS AND COMMUNICATIONS
Proposing, planning, and implementing a Citrix system for 200 users, resulting in reduced costs and increased ease of access
Manage IT Budget
Managed external IT Audit for Amcor wif Deloitte
Managed the infrastructure for Amcor Ltd for all location in the Canada and US.
Managed the deployment of asset and manage the asset for all the locations across Canada & US.
Attended annual meetings of Amcor’s international IT management staff held in Germany
Delivering key initiatives for the company, including implementing an QAD’s ERP system
Implement HP 9000 for ERP wif HPUX (Unix) OS.
Managing, integration of custom software wif QAD
Managing a move for the company, including the original design and new design of the computer room
Managed the IT requirements wif the building construction team when new premises were being built for the new corporate head office.
SUPERVISOR, COMMUNICATIONS AND SOFTWARE DEVELOPMENT
Leading all aspects of the telecommunications function for the world’s largest packaging company
Planning, designing, installing, and maintaining data and voice networks
Successfully designing and implementing a Frame Relay and V-route network
Researching and identifying a new LAN system, making a successful proposal to management, and successfully implementing a Novell 4.1 base Ethernet LAN throughout the company
Negotiating contracts wif vendors, and recommending a cellular communications program for the company
Managing, coaching, and IS Programmers in the completion of Accounting department projects
SENIOR COMMUNICATIONS/ HARDWARE ANALYST
Assessing, designing, and maintaining the data and voice communications networks for a leading North American packaging company
Redesigning the X.25 based WAN and transitioning it from a Datapac to VSAT-based network, resulting in $100K in savings per year
Assessing the business requirements for a voice communications system, developing a solution, and successfully implementing it
Providing ongoing support and management of the Novell 3.12 based Arc-net LANs
Completing a feasibility study of networking the SL1 (Meridian) telephone switches across Canada
SENIOR PROGRAMMER ANALYST
Meeting wif users to determine requirements, as well as designing and implementing solutions
users on new software packages
Providing online support for an in-house software package