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It Infrastructure Consultant Resume

SUMMARY:

  • A result oriented Project Manager wif extensive leadership experience in a highly competitive IT industry. Proven track record of leading and managing multi - million dollar complex infrastructure projects.
  • Well-versed in analyzing and mitigating risk and finding cost-effective solutions. Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines. Willing to go the extra mile to deliver a quality product on time and wifin budget.
  • Strong contract negotiation
  • Excellent verbal, written and interpersonal communications skills
  • Strong analytical and problem solving skills
  • Strong report writing skills
  • Excellent documentation and presentation skills
  • Strong financial management
  • Vendor management
  • Team Leadership
  • Strong budget analysis and planning
  • Documentation management
  • Conflict Resolution
  • Visionary Planning
  • Business analysis and product development
  • Time management
  • Infrastructure Management and Implementation
  • Asset management
  • PMLC / SDLC

TECHNICAL SKILLS:

  • Windows Server 2000/03/08R2
  • MS SharePoint
  • MS Exchange 2010
  • Windows Desktop
  • UNIX (HPUX)
  • AS/400
  • SAN IBM XIV
  • Cisco ASA 5500
  • F5 load balancer
  • MS Project 2013
  • Visio
  • MS Office (Word, Excel, PowerPoint)
  • MS SQL
  • IIS
  • Active Directory
  • Citrix
  • Backup Exec
  • Altiris
  • Crystal Reports
  • C++, Business Basic IV, Cobol, dBase IV
  • ERP

PROFESSIONAL EXPERIENCE:

IT INFRASTRUCTURE CONSULTANT

Confidential

Responsibilities:

  • Plan and implement business server
  • Implement security using Cisco firewall
  • Integration of new business software wif reporting tools
  • Desktop management and support
  • Train users
  • Implement MS Exchange

IT MANAGER / PROJECT MANAGER, IT INFRASTRUCTURE

Confidential

Responsibilities:

  • Complex programs involving three major projects
  • Business / Operations Process reengineering
  • IT Infrastructure upgrade
  • Application Development, implementation and support
  • Was PM for the IT infrastructure upgrade project wif 5 sub-projects
  • LAN and Desktop upgrade (hardware and software) project
  • IBM Power 7 Server for ERP project
  • Security infrastructure upgrade project
  • Colocation to Data Centre Project
  • Web development infrastructure project, supporting agile application development
  • Created Business Case, Project Charter and presented to senior management.
  • Created detailed Plan (WBS) using MS Project
  • Worked wif business partners’ (RBC and Moneris), SMEs, IT infrastructure teams for establishing network connectivity and security requirements
  • Discussions wif department heads, vendors, consultants and professional staff to secure requirements, risk management measures and solutions
  • Continuously communicating wif various stakeholders and senior management to report project issues, updates and status
  • Vendor management/ procurement
  • Managed end to end RFP process for colocation, IT hardware/software and data communication hardware procurement
  • Selected vendors include IBM, HP, AllStream and Xerox, etc.
  • Resolved conflicts and issues wif vendors throughout the project
  • Key stakeholder representing IT Infrastructure in the strategic initiative’s steering committee
  • Team leadership - monitoring and managing the infrastructure team to ensure timely completion of activities, providing guidance, resolving issues, escalating, when required.
  • Schedule, Budget and Risk management
  • Monitoring and controlling expenses, deliverables and keeping in line wif budget
  • Created progress reports for senior management using PowerPoint and Visio
  • Collaboration wif the web development and other teams to implement and support the various environments (dev, QA, UAT, production), components included SQL server, IIS, Web servers, DB2, WebSphere, etc.
  • Prepared user schedule
  • Presented to the primary stakeholders for approval.
  • Annual IT budget planning and presentation to senior management for approval
  • Setup of Customer Contact Centre infrastructure
  • Evaluation of UC (unified communication) options, setup of the enterprise business communication systems including telephone and audio conferencing
  • Manage wifin the approved budgets
  • Contract negotiation wif Xerox, Bell, Rogers, Allstream, T-Mobile etc.
  • Infrastructure changes for integration of custom software wif external software.
  • Management of IT assets including intellectual property to ensure the timely change/disposal of equipment as required, to keep the system operating at peak efficiency.
  • Managed the in-house Data Centre facility along wif the UPS, HVAC and the electrical systems.
  • Re-engineering the migration of the IBM 270 ERP system to an IBM Power 7 system
  • Identifying opportunities to reduce costs and streamline services, such as outsourcing web hosting services to a secure third party data centre
  • Recommended and implemented network copy and print services
  • Designing and managing servers and VLAN for the graphics department
  • Developing a comprehensive disaster recovery strategy, including risk mitigation, backup systems, and
  • Utilizing Nortel’s Opt. 11 business communication system to configure and install telephone and audio conferencing. Migrated to 3Com VoIP system
  • Negotiated contracts wif vendors for IT services and equipment maintenance.

MANAGER, BUSINESS SYSTEMS AND COMMUNICATIONS

Confidential

Responsibilities:

  • Proposing, planning, and implementing a Citrix system for 200 users, resulting in reduced costs and increased ease of access
  • Manage IT Budget
  • Managed external IT Audit for Amcor wif Deloitte
  • Managed the infrastructure for Amcor Ltd for all location in the Canada and US.
  • Managed the deployment of asset and manage the asset for all the locations across Canada & US.
  • Attended annual meetings of Amcor’s international IT management staff held in Germany
  • Delivering key initiatives for the company, including implementing an QAD’s ERP system
  • Implement HP 9000 for ERP wif HPUX (Unix) OS.
  • Managing, integration of custom software wif QAD
  • Managing a move for the company, including the original design and new design of the computer room
  • Managed the IT requirements wif the building construction team when new premises were being built for the new corporate head office.

SUPERVISOR, COMMUNICATIONS AND SOFTWARE DEVELOPMENT

Confidential

Responsibilities:

  • Leading all aspects of the telecommunications function for the world’s largest packaging company
  • Planning, designing, installing, and maintaining data and voice networks
  • Successfully designing and implementing a Frame Relay and V-route network
  • Researching and identifying a new LAN system, making a successful proposal to management, and successfully implementing a Novell 4.1 base Ethernet LAN throughout the company
  • Negotiating contracts wif vendors, and recommending a cellular communications program for the company
  • Managing, coaching, and IS Programmers in the completion of Accounting department projects

SENIOR COMMUNICATIONS/ HARDWARE ANALYST

Confidential

Responsibilities:

  • Assessing, designing, and maintaining the data and voice communications networks for a leading North American packaging company
  • Redesigning the X.25 based WAN and transitioning it from a Datapac to VSAT-based network, resulting in $100K in savings per year
  • Assessing the business requirements for a voice communications system, developing a solution, and successfully implementing it
  • Providing ongoing support and management of the Novell 3.12 based Arc-net LANs
  • Completing a feasibility study of networking the SL1 (Meridian) telephone switches across Canada

SENIOR PROGRAMMER ANALYST

Confidential

Responsibilities:

  • Meeting wif users to determine requirements, as well as designing and implementing solutions
  • users on new software packages
  • Providing online support for an in-house software package
  • Creating clear and concise user documentation

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