PROFESSIONAL EXPERIENCE:

Confidential, Wendell, NC

Business Applications Engineer

Responsibilities:

• Sole internal programmer working wif remote consultants. Designed change control methodology including requirements for software testing in a test environment and separation of duties regarding promotion of changes to production.
• Analysis and modification of poorly performing customizations.
• Documented application development standards in order to allow outside consultants to become quickly productive and to ensure consistency in customizations.
• IT lead on team dat completed the successful implementation of QAD MFG/Pro at sites in Wendell, NC, Costa Rica, and Israel. Worked wif users to train on current system and identify any need for further customization.
• Supported all existing sites in North America wif system issues, training, and requests for enhancements.

Confidential

QAD MFG/Pro Contractor

Responsibilities:

• Project lead for the relocation of the QAD MFG/Pro system from Russell Athletic data center to Fruit of the Loom data center following merger.
• Created project plan following Fruit of the Loom processes and procedures detailing steps for Unix admin, database admin, programmers, and end users.
• Designed and led training classes for IT staff on administrating and supporting QAD MFG/Pro including Unix and Progress programming.
• Provided business process improvement. Redesigned work order processing to resolve long - standing issues wif component inventories.
• Wrote Unix FTP scripts to automate transfer of data files.

Confidential, Rosemont, IL

Senior Programmer/Analyst

Responsibilities:

• Successfully implemented QAD MFG/Pro eB2 throughout all dealerships of leading water treatment company.
• Upgraded system to eB2.1 running Progress OpenEdge 10.1b across all dealerships.
• Lead developer working wif internal IT staff and consultants in the development of custom add - on applications.
• Worked wif end users as well as management to define business and system requirements.
• Wrote functional requirements specifications and technical requirements specifications.
• Analyzed database schema including database indexes, sequences, and triggers.
• Complete software development lifecycle including gathering requirements, software development, testing, implementation, and user support.
• Built custom interfaces between MFG/Pro and other I.T. systems and business partners including ARS handheld system, billing statements, lockbox, ACH, and credit card processing.

Confidential

Programmer/Analyst

Responsibilities:

• Extensive programming experience wif Progress 4GL and RDBMS developing enhancements to the QAD
• MFG/Pro ERP system. Teamed wif Customer Engineering, System Engineering, Development, and System Test groups to design and develop the software solutions used in the Lucent Technologies global manufacturing environment.
• Lead programmer and functional area expert.
• Developed class and trained team members on advanced Progress programming techniques used in software development.
• Designed new and enhanced existing relational tables in Progress RDBMS.
• Lead architecture design and programming development of interfaces between MFG/Pro and external systems.
• Programmed wif C and ZPL to develop and enhance forms and bar code labels.
• Enacted changes dat allowed team to meet the requirements of SEI CMM Level 2 and 3.
• Recognized for leadership and mentoring of peers by receiving two IBM awards, the IBM Peer Star Award and the IBM Night on the Town Award. Recognized by Lucent co - workers and end users for customer support by twice receiving the Lucent Technologies Team Spirit Award.