We provide IT Staff Augmentation Services!

Business Analyst Resume

SUMMARY:

  • Business systems professional with business analyst, d Confidential reporting analyst, project coordinator, programmer/analyst, end - user support, management, and technical trainer experience. Possesses considerable experience in a wide range of functions that includes software system implementation, test system integration, business process improvement, technical, user support and communications.
  • Experience with large- and small-scale projects. Participated in cross-functional and multi-national teams. Knowledgeable in project management methodologies and software.
  • Complete Systems Design Life Cycle (SDLC) and noledge and experience - Gathered requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
  • AGILE from Confidential - Confidential Enterprise Services.
  • Skilled with consulting and directing customer relations with domestic and international clients, including several Fortune 500 companies.
  • Identified and documented requirements and analyzed these requirements from a business perspective. Defined current and future needs, draft project proposals, and co-relational scenarios (processes, models, use cases, plans and solutions) and work with teh client to ensure proper translation of business requirements to me/T solution requirements.
  • Critically evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a general understanding, and distinguished user requests from teh underlying true needs.
  • Proactively communicated and collaborated with external and internal customers to analyze information needs and functional requirements and delivered teh following artifacts as needed: Functional Requirements, Business Requirements, Use Cases, GUIs, Screen and Interface designs as well as Requests for Proposals and Vendor Contracts.
  • Collaborated with developers and subject matter experts to establish teh technical vision and analyzed tradeoffs between usability and performance needs.
  • Liaison between teh business units, technology teams and support teams.
  • Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
  • Perform testing on various software, telecom and reporting systems.
  • Validate that user expectations are achieved during teh testing process.
  • Review user requirements documents to ensure that requirements are testable.
  • Familiar with Disaster Recovery and Business Continuity principles and planning.
  • HealthCare experience including Medicare (CMS) claims analysis, Medicaid (TennCare) claims processing, Pharmacy, Eligibility, Enrollment, Adjudication and many other areas.
  • Experience in a .Net environment.

TECHNICAL SKILLS:

Software Skills: Microsoft - Windows XP & Windows 7 & 8, MS-Office Suite (Access, Excel, Outlook, PowerPoint, Word), MS Visio, MS Project, SharePoint. SQL.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

  • Surveyed corporate product specialists and developed a noledge base on teh major systems and applications affected by International Classification of Diseases Version 10 (ICD-10) implementation.
  • Supported Hospital Information Systems personnel as they managed an ICD-10 Facility Inventory of all systems, applications, and tools that accept, store, or transmit ICD codes.
  • Acted as a Liaison with Core Vendors, analyzed and resolved any gaps or conflicts in Vendor records versus Facility Inventories.
  • Assisted in tracking vendor performance, assessing risks and working to resolve issues as they occur.
  • Analyzed Operational requirements, focused on teh areas of, testing, and accounts receivable.
  • Assessed risks and made recommendations for IS alignment with Operational requirements.
  • Represented teh project in a highly professional, supportive manner, facilitated open communication and rapid response to stakeholder needs and concerns.
  • Elicited, documented, and managed complex requirements.
  • Established productive working relationships with technical personnel, vendors, upper management and business leaders, physicians and clinical staff.
  • Prioritized and managed multiple job duties.
  • Deployed business analysis tools including Surveys, Gap Analysis, Problem Analysis, and Business Analysis Planning.
  • Exhibited confidence and an extensive noledge of emerging industry practices when solving business problems.

Business Analyst

Confidential

Responsibilities:

  • Challenged to create and implement technology solutions and deliverables for Bureau of TennCare through changes of teh software application and/or business process development.
  • Successfully implement new software applications, on time and within budget, working collaboratively with System Engineers and Business user under time-critical and demanding schedules to complete outputs.
  • Coordinate with teh Bureau of TennCare, its’ vendors and other support groups to identify new business processes, systems software and products.
  • Interprets business process and procedures for TennCare’s technical systems.
  • Define document and create Requirements and Business Design for software development implementation.
  • Define, document and execute manual and automated Test Planning, Test Procedures, and Test Cases.
  • Create d Confidential and process flow diagrams to display and interpret d Confidential graphically.
  • Documents specifications and interacts with other support groups to apply understanding of customer’s business need.
  • Plans and leads customer projects. Develop activities for peers and customers. Initiate measures to eliminate non-value added activities through process improvement.
  • Write Change Orders/Work Request as needed.
  • Write, execute and document test cases in order to test using Quality Center application.
  • Interact with Customer and corporate personnel to identify and resolve problems.
  • Present recommendations to management on project related actions.

Business Analyst

Confidential

Responsibilities:

  • Identified and documented teh functional requirements of teh Incident Management Office for tracking teh location and activity of their Freeway Service Patrols. Incorporated these requirements into a fully justified sole source contract for an Incident Management and Vehicle Tracking Commercial Vendor Package. Created user manual.
  • Analyzed customer needs and delivered teh following: business requirements, functional requirements, screen and interface designs, and test requirements for teh Incident Management Office to create an internal .Net application to be used to enter, track and report teh returned Comment Cards that teh Freeway Service Patrol drivers distribute when they help a motorist. Created user manual.
  • Analyzed customer needs and delivered teh following: business requirements, functional requirements, Screen and Interface designs for teh Community Relations Division to create web pages for that will accessible to teh public via web browser capable mobile devices. Teh information was retrieved from teh TDOT SmartWay Information System.
  • Identified and documented teh functional requirements of teh Outdoor Advertising Office for tracking teh location, permitting and inspection of outdoor advertising billboards. Incorporated these requirements into a Request for a Proposal, which included teh contract, for an Outdoor Advertising Device Commercial Vendor Package.

Business Analyst

Confidential

Responsibilities:

  • Identified and documented teh functional requirements of their TennCare (Medicaid) claims processing.
  • Identified and documented functional requirements and created teh contract for an Electronic Medical Records Commercial off teh Shelf Vendor Package.

Business D Confidential Analyst

Confidential

Responsibilities:

  • Report design, pattern analysis, and healthcare evaluation in a team-based setting utilizing MS-Access and MS-Excel to turn d Confidential into information in a MEDICARE (CMS) environment.
  • Write, test, debug, and use d Confidential extraction and d Confidential analytic applications to analyze large MEDICARE (CMS) healthcare d Confidential sets to produce information on a range of claims-based health subjects including such topics as prevalence of clinical conditions, provider and treatment frequency, eligibility and cost.
  • Communicate with providers, recipients and administrators to facilitate understanding of health d Confidential from CMS and that d Confidential extracted from CMS d Confidential bases.

Hire Now