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Project Manager Resume

SUMMARY:

  • Senior management consultant with many years of progressively responsible and consistently productive Information Technology experience. Fully understands business and is results and profit oriented.
  • Ability to use computers or manage its use to be a meaningful tool at an affordable cost. Is interested in meeting the needs of the user rather than the level of sophistication of the computer. Possesses over 25 years of experience in the financial and brokerage industry. Highly effective in:
  • Project Management Office
  • Business Analyst
  • Analytic Skills
  • User Requirements
  • Program Manager
  • Communications
  • Project Financials
  • Change Management
  • Project Manager
  • User Sensitivities
  • Budgeting
  • Team Building
  • Project Portfolio Management
  • PMO Tools
  • Project Planning
  • Project Facilitation
  • Management Presentations
  • Project Analysis
  • Project Coordination
  • Project Tracking
  • Solution Management
  • Systems Design
  • Milestone Tracking
  • Consensus Building
  • Dodd Frank
  • SDLC
  • Strategy Development
  • Risk Assessment
  • Regulatory / Compliance
  • Quality Assurance
  • QA / UAT Testing
  • Metrics Reporting
  • At Confidential: Program/Project Manager for Non Client On - boarding and covering manager for Dodd Frank projects. Responsible for budgets, resources, Business & IT specifications, application development, testing and implementation as well as senior management status reporting.
  • Set up a Project Management Office for an Infrastructure Support Portfolio Management department within a multi-billion dollar organization (B&H Photo), using Primavera. Established project profile reporting elements and integrated them within the Primavera Project Management tool, reduced initial 300 projects by 50% and liaisoned with the end user staff to meet their support service on time.
  • As senior PMO manager for Confidential, performed Project Tracking & Reporting, Project Governance Approval Tracking, Project Budget & Expenditure monitoring and Human Capital Monitoring, Reporting and Fulfillment.
  • Project Managed module turnovers for a Confidential effort to convert all of their retail banking applications to Systematics - a vendor package; then merged with another major financial institution.
  • Project Managed a Profitability and Forecasting design, development and implementation effort for Joseph E Seagram’s multi-billion dollar international operations.
  • Conducted Feasibility Studies, Strategic Planning Sessions, User Requirements, Package Evaluations and total systems development projects - from start to finish.
  • Performed a survey of the shared support departments for Manufacturers Hanover Trust in order to develop recommendations for improving operating efficiency. Presented over 75 recommendations for improvement and computerization, many of which were implemented during the same year.
  • Architected, designed, built and managed an Integration Test Facility for the New York Stock Exchange ( Confidential ) for Integration Testing and check-out of 40 major applications for T+3 Settlement and One Day Settlement - Adjustments.
  • Instructor for Structured Systems Analysis (SSA), Yourdon's Structured Systems and Business Design (SSBD), and Project Life Cycle (PLC). Trained over 1,000 students.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Program and Project Manager for Non Client On-boarding and covering manager for confidential projects. Managed all phases of the Project Live Cycle from planning through post-implementation review.
  • Heavily involved in project planning, user requirements development, QA and UAT. Responsible for budget and resources. Also supported planning for Business Process Management and Core Services and worked as PMO on Portfolio Project Management & Prioritization, using HP PPM and MS Enterprise Project.

Confidential

PMO/Project Manager

Responsibilities:

  • Responsible for consulting firm’s development staff, deliverables, commitments, and assignment schedules. Short-term contract to help organize the firm’s Project Management functions.

Confidential

IT Program Services Project Management

Responsibilities:

  • Responsible for planning the transformation, rollout and metrics reporting of an in-house developed testing methodology for the Investment Banking Global Quality Assurance department.
  • The methodology contained 75 artifacts and a half dozen process models. The department was supported by more than 300 testers located in the US, UK, Singapore and India.

Confidential

Project Management Office (PMO)

Responsibilities:

  • Responsible for setting up an IS PMO for Portfolio Management, monitoring, tracking and reporting for 5 Directors’ areas of responsibility, using Primavera 6.2. Pared down the number of open projects by 50 percent. Responsible for Service and software scheduling and delivery. Desktop Services and Infrastructure requirements were monitored and managed under critical budget and timing constraints.
  • Responsible for the development and implementation of 2 client projects: Web Live Chat and development of a new web site dedicated to support the client’s Customer Service functions. Implemented a hosted Web Live Chat & Email package 2 months from when the package was selected - supports 7 user departments utilizing 40 agents 10 hours/day. Customer feedback ratings reported exceptional satisfaction. Matrix managed 15 individuals.

Confidential

Project Manager

Responsibilities:

  • For the Structured Credit Platform managed 11 offshore testers in India, for a Fixed Income, Commodities & Credit (FICC) new application. Responsible for tester, test case definitions, defect tracking, metrics reporting and test scheduling. Implemented Mercury’s
  • Quality Center for capturing and storing Requirements, Test Cases, test execution and defect capture, tracking and reporting.

Confidential

Management Consultant

Responsibilities:

  • Was responsible for all QA functions related to project planning, testing (IST, QA, UAT) and rollout. Consulted on a PeopleSoft CRM development project (PIR), PeopleSoft Release
  • Upgrade project (Release 8.45) and on a Monitoring & Tracking Production Defect Reporting system for Citibank’s Concierge system.

Confidential

Project Manager

Responsibilities:

  • Responsible for establishing a QA department from scratch, to apply QA standards and procedures to the organization’s rollout of proprietary asset management web enabled applications. Ivy, a subsidiary is a leading multi-manager alternative investment specialist (hedge fund) that manages portfolios in excess of $15 billion of investor capital.

Confidential

Project Manager

Responsibilities:

  • Responsible for application development enhancements in support of business initiatives to expand the Car Rental Reservation System to accommodate Avis Europe Pre-Pay rental programs.
  • Responsible for establishing a $500,000 budget, resource planning, Requirements Definitions, project development, QA and UAT testing.

Confidential

Project Manager

Responsibilities:

  • Responsible for QA/UAT testing of e-Custody - Web Enabled Reporting System. Application contained 80 major Global Custody Reports for national and international clients. Was responsible for a team of 10 - 15 testers, comprised of employees and consultants. Prepared the Test Plan, Test Cases and repe Confidential ble Test Scripts. Worked closely with the D Confidential
  • Warehouse group to establish Test Beds for multiple products and version testing. The QA effort included: User Specification validation, End User Guide testing, Defect and Issue identification, control and resolution monitoring as well as Cross Product and Support. Test environment consisted of IE versions 4.X and 5.X, Netscape, Active-X, JAVA under
  • VM 5.X, JAVA off-line plug-in and Crystal Reporting. Utilized Mercury’s WinRunner and Test Director for defect tracking and reporting.

Confidential

Project Manager

Responsibilities:

  • Was responsible for resource allocation and planning, release date scheduling and project risk management. Was also responsible for monitoring, tracking and controlling the Y2K
  • Remediation Implementation Phase of 265 Applications, 200,000 End User Computing Spreadsheets and Remediation of Show Services Events infrastructure equipment.

Confidential

Project Manager

Responsibilities:

  • Planned, developed, implemented and managed a methodology for performing YEAR 2000 Industry Street Wide Testing and Future Date Testing. Responsible for coordinating diverse systems and applications testing - spanning over: 200 Applications, three mainframes and more than a dozen Industry Wide Tests for both New York and European operations.
  • Developed Project Plans, defined Infrastructure requirements and acted as liaison between End-Users, Applications Development staff and D Confidential Center support personnel.

Confidential

Project Manager

Responsibilities:

  • Planned, developed and implemented all project management related functions, tasks and documentation for the introduction of Check Imaging and Image Statements, to replace conventional check return to the bank’s customers. Coordinated efforts of in-house staff, Confidential and third party vendors in installing and implementing Image Applications in the Northeast and Southwest for the processing of over 375,000 customer accounts.
  • Planned, scheduled and coordinated all phases of the Project Life Cycle including: Requirements Definition, Development, Integration Testing, Disaster Recovery, Quality Assurance and User Acceptance Testing. Prepared, scheduled and conducted bi-weekly Project Status and bi-monthly Project Steering Committee Meetings. Meeting attendees were: Directors, Senior Managers, Project Managers, stakeholders and team, members. Identified project deliverables, created and updated project budgets. Participated in Best Practices review sessions.

Confidential

Project Manager

Responsibilities:

  • · Architected, designed, built and managed an Integration Test Facility for QA Testing. The test facility included an automated JOB scheduler (CA7), a print spooler (SAR), D Confidential Trak for capturing and storing input transactions and AutoRoute for creating and distributing output media to participant members. The ITF supported three environments for Integration Testing as well as Product Testing. All environments were populated with copies of Production JOBs and override libraries for test JOBs, PROCs and programs.
  • · Was responsible for the design, documentation, implementation and management of the facility, as well as Turnover, Operating and Test policies and procedures. Determined Test Scenarios, Test Quality Assurance methods and conducted over 50 Integration Tests that consisted of 350 JOBs per test and used over 20 days of Production d Confidential combined with test transactions.
  • · Test Cases, Test Scripts, Test D Confidential, Operating Run Schedules and Error Tracking procedures were developed and installed in phases. The test environments were built to simulate Production operations in a 3-Day Settlement (T+3) world and One Day confidential. The test facility was permanently added to the client’s site as a tool for testing changes to Production in a simulated Production environment.

Confidential

Business Analyst

Responsibilities:

  • Identified, documented, categorized and prioritized user requirements for an ongoing MSA payroll maintenance effort. Established a short-term implementation plan for high priority requests.

Confidential

Project Manager

Responsibilities:

  • · For the Retail Banking’s conversion effort to Systematics, was responsible for setting up and processing all production ready software in an Integrated Test Environment in order to perform Integration Testing, User Acceptance Testing, and Production Parallel Testing of all applications prior to their going live. This included staging and modifying executable JCL to run in the test environment, tracking and monitoring source and object software turnovers by application, release, and version number, and coordinating production schedules for a particular software release.
  • · Compiled and authored the sector's Standards and Procedures Manual for all production ready software. This entailed developing Program, PROC and JCL standards, acceptable for all of the sector's production turnover modules.

Confidential

Project Manager

Responsibilities:

  • Designed, managed and implemented an on-line and batch Brand Profitability and Sales Forecasting reporting system. The functional requirements and program specifications were developed while program coding took place offshore. This eighteen-month software development project involved all aspects of the development life cycle - from user requirements definition and modeling to production turnover and user .
  • User walkthroughs, management presentations and quality assurance controls were applied throughout the project. International travel was required.
  • The system supports over 250 products, sold by 6 sales and marketing companies throughout the world, manufactured/stored at over a dozen locations. Brand Contribution, Cost of Goods Comparison and Profit Highlights Projections are some of the major reports produced by this system.

Confidential

Business Analyst

Responsibilities:

  • Analyzed existing Human Resource and Payroll application to identify shortcomings and areas for potential improvement. Interviewed management (all levels) and clerks to gather
  • User Requirements and presented a proposed Target Operating Environment. The proposal was accepted.

Confidential

Business Analyst

Responsibilities:

  • Independently performed a high-level study of the client’s Payroll and Personnel functions in order to identify and scope the parameter requirements and Project Plan for a proposed on-line system.
  • Interviewing all project related managers (user and IT)
  • Identification and documentation of all major shortcomings of the existing system
  • Generation of a "wish list" for desired enhancements and improvements
  • Proposed scenario of the desired Payroll and Personnel system
  • Development and Implementation Plan guidelines
  • Presentation to senior management
  • This study employed the Richard Ungar Fast BRAIN (Facilitated Basic Requirements and Information Network) technique.

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