SUMMARY:

• PMP and Scrum Master certified Project manager wif over 12+ Years of experience in IT Services.
• Experience as Project Manager for 40+ team size spread over Application Development, Infrastructure Migration, Performance and Resiliency, Production Support
• Proven capability to deliver, WATERFALL as well as AGILE methodology projects on Time and wifin Budget
• Managing the projects wif multiple vendors (onshore and offshore)
• Over 5 years of Onshore experience working at Client Location.
• Knack of providing customer delight by proposing & managing implementation of BVAs to Client such as Application Monitoring Dashboard and Report Automations (5 FTE saving), Query Optimization ($100K saving).
• Expertise primarily in financial (consumer banking, Risk) domain.
• Excellent technical experience and noledge in Mainframe Technologies. Sound noledge of Java along wif SCJP .
• Excellent analytical & problem solving skills wif attention to detail and persistence, teamwork and communications along wif production support work experience
• Goal oriented and meets the deadlines.

TECHNICAL SKILLS:

Project Management Tools: MS Project, MS Visio, Sharepoint, MS Office, Waterfall, Agile techs, Rally, JIRA

Business Analyst Tools: MS Visio, SnagIt, MS Office, Caliber. SQLs, JIRA

Programming: C, C++, Java, WebSphere Server, Mainframe Technologies - COBOL, JCL, VSAM, IMS, DB2

Operating Systems: Windows XP, NT, 2003 Server, MVS

Other Skills: Quality Center, Maximo, Clarity, Aternity Studio

PROFESSIONAL EXPERIENCE:

Project Manager

Responsibilities:

• Responsibility included project planning & scheduling, resource management, Forecasting, Adhere to financial guidelines including project budget, Vendor Management, motivating team members, competency building, status reporting, formulating and implementing plans to improve project execution, Escalate issues and concerns appropriately, Risk identification and mitigation.
• Responsibilities included facilitating backlog grooming, sprint planning, retrospectives, and daily stand-ups. Coaching/guiding the team wif Agile methodology wherever required, guiding the team to create clear and concise epics / stories, facilitating Scrum of Scrum (for SAFe). Tracking and communicating team velocity and sprint/release progress

  Offshore Project Manager; Production Support

• Responsibility included task planning and scheduling to meet 100% SLA, resource management, mentoring & motivating team members, competency building, code/documentation review, status reporting, formulating and implementing plans to improve project execution, brainstorming to get BVA ideas
• Responsibility included detailed analysis of system issues, real time status reporting to senior management, adhoc query resolutions, faster recovery & resolution of system issues

Confidential

Project Manager

Responsibilities:

• Conducting JAD sessions to understand and draft project requirements and objectives
• Create Project plan wif Work Breakdown Structure
• Using historical d Confidential to halp anticipate and plan future project work
• Manage resource allocation including tracking resource bandwidth and forecasting future availability
• Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Guarantee the attainment of key milestones by proactively tracking metrics and project outputs
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.
• Monthly analysis of Clarity hours vs forecasted hours to identify variance, if any
• Communicate the Project Status to stakeholders and sponsors
• Change Request Management, Budget Forecasting
• Work wif multi-vendor project team and key stakeholders to devise best practices and continuous improvement of project delivery.
• Conduct planning and operational readiness assessments to provide an TEMPeffective transition into production
• Project management wif high quality standards as a result receiving 98% above score in Quality Audits for multiples projects
• Extensive use of various tools and applications to meet the project requirements (Quality Center, Nexus, SharePoint, Ch Confidential lyst, Fieldglass, Clarity, LiveMeeting, Discovery and ITIL methodologies, etc).
• Work closely wif project team and key stakeholders to devise best practices and continuous improvement of project delivery.
• Vendor Management and scheduling
• Direct management of SIT/UAT Testing, facilitated triage and defect/issue resolution efforts
• Review of test scenarios/scripts, test plans, prepared user acceptance test cases (UAT), UAT issue log for tracking the defects in QC (Quality center) and collaborated wif system users to conduct UAT.

Scrum Master /Agile Project Manager

Responsibilities:

• Responsible for facilitating daily stand ups, sprint planning, sprint review, sprint retrospectives, and product backlog grooming
• Enact change and continuous improvement increasing the productivity of Scrum teams by 12% and the quality of deliverables by 21%
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 8 major initiatives
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Manage external dependencies including third party vendors
• Met goal of addressing and resolving issues wifin 24 hours
• Coaching/guiding the team wif Agile methodology to give clarity and Dos & Don’ts of Scrum
• Guided the team to create clear and concise epics / stories
• Facilitated Scrum of Scrum for Scaled Agile Framework projects (SAFe)
• Assisted team wif making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices
• Reviewing of user stories and getting timely approvals from product owners
• Requirement verifications using SQL queries
• Coordinate wif release management on release timeline
• Work wif cross functional teams( development teams, Quality Assurance teams, Business Analysts, UX/UI Designers) for work estimation and resource planning ( both onshore and offshore)
• Track and communicate team velocity and sprint/release progress
• Publish executive summary report for senior management.

Offshore Project Manager / Technical Lead

Confidential

Responsibilities:

• Managing timely delivery of various tasks, production issues to comply wif SLA.
• TEMPEffective management of resources as per bandwidth availability to get maximum output
• Motivating team members to come-up wif BVA / automation ideas through brainstorming
• Presenting the BVA ideas and overall to client on periodic basis
• Regular coordination wif decision makers, systems owners and end users to define business requirements and systems goals, and identify and resolve business systems issues.
• Creating Monthly and Quarterly milestone reporting, implementing DP methodology, Overall budget forecasting for the project
• Creating Monthly financing schedules and reports for the project.
• Maintain project at CMMi Level5.
• Risk identification, mitigation; escalation at appropriate time to get them resolved in time.
• Identifying and scheduling right for team member required for production support project
• Contract/SOW renewal negotiations
• Quick analysis of production issues / abends wif SME and technical noledge
• Mentor team to get them up to the speed at technical as well as application noledge level
• Driving TEMPeffective Bridgeline for high severity issues
• Planning and implementing automation ideas; as well as accurate benefit quantification.
• Executing Disaster Recovery Exercise, Application Audit Assessment.
• For automating application server monitoring, application dashboard was created to show server and application health and alert the team in case of any issues.
• Automation of FCI reports in mainframe through JCL and upload to server in required HTML format for higher client managers
• Various Application improvement like reducing backend calls, query optimization tuning to save associate and in turn customer time.

Technical Analyst / System Designer

Confidential

Responsibilities:

• Requirement gathering, analysis, design and development.
• Followed Waterfall model Methodology.
• Designed and developed technical design documents, functional specifications, d Confidential flow diagrams, d Confidential mapping and functional mapping
• Coding, Unit Testing and CIT
• Coordinated unit, functional, regression, User-acceptance and integration testing according to business requirement.
• Code Reviews and mentoring peers
• Co-ordination wif on-site team in gathering and understanding the requirements.
• Defect management using Quality Center.
• Post production deployment support during PIW