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Project Manager-agile Coach Resume

PROFESSIONAL EXPERIENCE:

Confidential

PROJECT MANAGER - AGILE COACH

Responsibilities:

  • Executing client engagements for shared services transformations, ERP system integrations, business operations, and agile transformations (Kanban, SAFe, Scrum)

Confidential

PROGRAM MANAGER

Responsibilities:

  • Supported business development and submission of contract proposals

Confidential

PROGRAM MANAGER

Responsibilities:

  • Executed and monitored support for a $480 million Confidential contract across multiple lines of business, such as Enterprise Service Desk, Finance, Human Resources, Information Technology, Procurement, Performance Measurement, and Software Quality Testing, serving as Subject Matter Expert for each line
  • Supervised cross-functional procurement services department with an $8 billion portfolio, providing support for Confidential missions - including the Space Shuttle Program, Orion, SpaceX, and Mars exploration missions - for small business innovation research, technology transfers, grants, cooperative agreements, purchases, and agency contracting activities
  • Implemented ERP solutions for SAP, Remedy, HRIS, ServiceNow, and the Confidential End-user Services and Invoicing systems to support multi-billion dollar enterprise services contracts and improve service delivery to 18,000 user community (Kanban, SAFe, Scrum, Waterfall)
  • Partnered with business, technical, and medical communities to identify and prioritize projects related to Human Resources for Benefits and Retirement, Personnel Action Processing,, Hiring, Leave, Drug Testing, Security Clearances, Payroll, Unemployment Compensation, and Workers’ Compensation
  • 2011 Space Shuttle Program Manager’s Commendation and Medallion
  • 2008 & 2011 Confidential Small Business Prime Contractor of the Year
  • 2008 Confidential Shared Services Small Business Subcontractor of the Year

Confidential

LOGISTICS MANAGER

Responsibilities:

  • Responsible for 25% improvement supply chain operations for 15 million customers by developing and executing a new management program to leverage improvement opportunities, establish clear performance goals, and create a framework for implementing business process improvements
  • Implemented ERP software systems to support supply chain operations using AT&T-developed “lean” methodologies
  • Established a 12-person call center including the purchase and customization of an automated call distribution system (ACD)
  • Managing of large, complex multi-line business units (PMO)
  • Evaluating risks and developing strategies to overcome program or project obstacles
  • Executing agile transformation,, continuous coaching, and team deployments
  • Ability to execute people and business process change management under a matrix organizational structure
  • Confidential PMBOK
  • Scaled Scrum Expert
  • Scrum Master
  • Ability to function as business analyst, scrum master, product owner, unit tester, user-acceptance tester, or test manager
  • Knowledge of PM methodologies and business analytical tools such as SDLC, ALM, Seapine TestTrack, Agile Scrum, Waterfall, MS Project, Remedy, SoapUI, ARIS, Confluence, JIRA, Bitbucket, Bamboo, Rally, and ServiceNow
  • Ability to create and teach formal Agile courses
  • Experience overseeing multifunctional project teams with at least 50 developers (component & feature)
  • Ability to manage distributed and scaled agile projects involving 5-10 teams comprised of business analysts, quality assurance testers, developers, scrum masters, subject matter experts, and product owners
  • Proven record meeting and dealing with representatives of other agencies, companies, and software vendors regarding system or program changes
  • Maintaining liaison with top management officials of government agencies and in the private sector to identify program requirements and/or management needs, or discuss proposals
  • Ability to manage significant inputs and relationships with third parties throughout the full project lifecycle
  • Advanced understanding of Access, Project, Visio, Office, SharePoint, Remedy, ServiceNow, Deltek, TechDoc, PeopleSoft, Cadency, and SAP
  • Federal Grants Management and Contract Specialist 1102 Confidential
  • Extensive subject-matter expertise in grants, cooperative agreements, SBIR/STTR, contracts, simplified acquisitions, and records management
  • Ability to apply local, state, federal, and international grant and contract regulations including Federal Acquisition Regulations and Code of Federal Regulations
  • Hiring, developing, and leading a diverse, highly skilled workforce of greater TEMPthan 80 members
  • Strong noledge and understanding of business to build client’s trust and confidence
  • Client-focused and results-driven business acumen
  • Willingness and ability to learn new business processes and related software applications
  • Held positions with increasing responsibility building supply, engineering, salt dome storage, gathering, pipeline, distribution, regulatory, marketing, and administrative operations with an asset value of $1 billion
  • Led acquisitions, mergers, and divestitures, valued at $10 billion
  • Facilitated critical IT projects using “scrum-like” software development methodologies for SAP, GIS, and SCADA
  • Developed and implemented a gas management system to facilitate upstream and downstream least-cost pricing options
  • Achieved successful regulatory outcomes from the Federal Energy Regulatory Commission, the U.S. Department of Energy, and many State-level Public Service Commissions
  • Transformed natural gas industry’s national rate and regulatory policy serving on committees by successful negotiation of multi-jurisdictional settlements to TEMPeffectuate open access to supply, gathering, transportation, and distribution
  • Presented and testified before various federal, state, and local legislative and regulatory bodies dat cultivated excellent relationships and positive business outcomes

Confidential

OPERATIONS MANAGER

Responsibilities:

  • Held positions with increasing responsibility building the Louisiana market for Eckerd’s expansion
  • Led successful startup of supply chain, store systems, customer experience, regulatory compliance, employee hiring, and

Confidential

OPERATIONS MANAGER

Responsibilities:

  • Held positions with increasing responsibility managing multi-location business operations
  • Led successful outcomes for warehouse operations, vendor management, regulatory compliance, store systems, and customer experience

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