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Project Manager / Sr. Business Analyst Resume


  • 14+ years of experience in Project Delivery Management, Program Management, Product Management, Business Analysis, Release Management, DevOps, Enterprise Architecture, Application development, Product development, Agile engineering practice, Content and Commerce Practice, Cloud practice, Agile coach, Scrum master, Presales, People Management, Client Relationship Management, Negotiations, Issues and Risk Managements, Quality Management, Engagement Management, Project Financial Management in IT sector.
  • Experienced in managing global digital and AEM 5.6 & 6.x based initiatives
  • Certified Scrum Professional CSP, Certified Scrum Master CSM, Certified Scrum Developer CSD and ICAgile Certified Professional.
  • Certified in Kanban for software development teams.
  • Experience in Agile development process and Agile (Scrum,XP,Lean) coaching to internal teams for promoting agile engineering practices such as pair programming, continuous integration, BDD / TDD, and refactoring
  • A change agent who has initiated the Agile adoption in organization and worked for roll out of scrum & kanabn process in various projects.
  • Nurturing self - organizing, high performing teams through servant leadership and mentoring.
  • Guiding new and existing teams through the Forming, Norming, Storming and Performing stages to reach and maintain High Performing status
  • Extensive delivery skills in the world of Digital by successfully blending the elements of experience design and technology development across an agile, global distributed delivery platform.
  • Certified Six Sigma Green Belt at GE.
  • Certified Lean Graduate (Value Stream Manager) at IBM Global Services.
  • Experience on various domain of projects like Telecommunications, Insurance, E-Commerce, Content management, Cloud, Web, Mobile, APM and E-Learning.
  • Extensive global exposure and well versed managing projects in multi-cultural environments including US, Brazil, Philippines, China, Germany and Australia.
  • Proven records in managing complex Integration projects on Java/J2EE, mainframe and other open systems platforms.
  • Extensive experience in analysis, design, development, testing, implementation, maintenance and production support of systems software.
  • Applied Hoshin Kanri for Account level planning.
  • Demonstrated abilities in comprehending new technologies wif ease.


  • Project Planning & Management Program / Product Management Agile Project Management
  • Scrum / Kanban / SAFe Application DeveloperBusiness Analyst Java/J2EE Technologies
  • Agile Méthodologies BI / ETL Digital Project Management Lean Six Sigma Methodologies
  • Pre-sales Adobe CQ CMS / AEM Jira / Fisheye / Crucible DevOps



Project Manager / Sr. Business Analyst


  • Oversee projects initiation, planning, execution and monitoring and controlling of projects
  • Provide guidance on communication plan, resource plan, project management plan, quality management plan, and software configuration plan for different projects
  • Define and capture business and functional requirements for .com re-architecture project / Microservices and responsive web design & AEM based
  • Understand and document the current business process and transition / future state business process
  • Responsible for managing product backlog for Digital initiatives
  • Collaborate wif technology and creative teams to ensure business requirements are understood
  • Working closely wif stakeholders from Marketing and creative team
  • Promoting & Implementing agile engineering practices
  • Managing the communication wif all project stakeholders on business and IT side and maintaining good relationship
  • Responsible for defining business &system use cases, sequence diagrams and leading the team towards transition and future states
  • Driving the micro services and API model architecture and vision in the organization
  • Setting up CI / CD model using JIRA, GO, Gradle, Grunt agile development and TDD
  • Driving the vision of separating content from code deploys

Technology Stack: AEM 5.x, 6.x, Angular JS, RWD (Responsive Web Design), Microservices, BFF (backend for front-end), GO CI server, Grunt, Gradl



  • Perform role of Project /Program Manager for Macy’s digital & engineering initiatives
  • Responsible for managing the projects / product through solutioning phase including defining product roadmap, project scope aligned wif product releases, logical & physical architecture, test strategy, environments / infrastructure strategy, managing risks, dependencies and change control
  • Responsible for managing MAIN engineering platform team dat works on enterprise level services and frameworks like iAPI (logging), BOLT (event notification), Wolverine (exception replay), Kariba (event replay), OmniComm (Texting and e-mail services)
  • Scrum Master and Scrum coach on multiple projects
  • Responsible for Project Planning and Execution using Scrum methodologies and tools like JIRA and Confluence
  • Develop and maintain Resources Plan
  • Manage Project Scope and define User Stories / Requirements (functional & non functional) including acceptance criteria
  • Agile Project Leadership
  • Responsible for managing Project & Program Scorecards dat involves feedback & ratings from business partners,
  • Responsible for driving and aligning Macys Q4M quality wif agile practices and delivering structure and templates for re-using across
  • Project Closeout/Final Acceptance


Delivery Manager


  • Navigation and Signposting
  • Segment based Personalization
  • Track and Trace
  • Forms / Enquiry submission
  • Search Engine Optimization
  • Holistic display of Products, Services and Solutions
  • Multiple Device Handling
  • To provide a seamless customer journey where self service functions are easy to find and use
  • To support the “Ignite” strategy by making end-to-end sales journey simple and obvious, delivering on sales targets
  • To support the “Excite” strategy by better enabling people to discover the best of Foxtel’s content and products
  • To reflect our brand and “Experience Better” story through a reinvigorated user experience dat is consistent wif the overall end-to-end Foxtel experience
  • Project initiation, planning, execution & closure
  • Managing team of 40+ and multiple accounts
  • Performed the role of Scrum Master and involved in rolling out of Agile process in many teams and helping teams to transform from waterfall to Agile team.
  • Working continuously wif the team and other stakeholders to remove any impediments, which are blocking the progress of the sprint to make sure dat user story delivered as committed in sprint backlog.
  • Act as synchronization between different disciplines (DEV-QA-IT-Support) and enable close cooperation across other disciplines including other Architects, Developers, Project Management, Quality Assurance, Product Management, and Application/Production Support.
  • Arrange and facilitate Scrum project meetings (daily StandUp, Sprint planning, Sprint review, backlog refinement, Sprint retrospective).
  • Maintain a close working relationship wif Product Owner and team for backlog grooming, prioritization, defining scope and disaggregation of user story.
  • Tracking the workflow of tasks in iterations and work wif team to take tasks from start to end and encouraging team to continuously update information radiator for better visibility for stakeholders.
  • Worked wif PO and the team so dat team can come up wif better estimation while planning. Working wif Product owner and team On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burn down.
  • Encouraging the team to inspect and adapt the best practices at regular interval and maintain a sustainable pace
  • Actively participating in release planning wif PO and working wif devOps team and scrum team for smooth release of planned user story.
  • Continuously Assessing the Scrum Maturity of the team and coaching them to higher levels of maturity.
  • Communicate status, risks and release definitions to the management team.
  • Promoting agile engineering practices such as pair programming, continuous integration, TDD, and refactoring code smells..
  • Part of lean implementation programme and helped the team to reduce the waste identified in the sprint.
  • Shining Star for Q1 2015.
  • Star for consistent performer in April 2014.
  • Tech café speaker recognition for presenting key agile principals in the organization.
  • Client service s for TE, Tuul, Appdynamics, Smarton, and Invocare projects.
  • Program Managed Razorfish one of the biggest Global pitches for Volkswagen brand China seeking digital agency.
  • Involved in pre-sales activities for deals like HTKV, Invesco, TSAL, Lockheed Martin, Indigo Airlines

IBM Global Services

Project / Program Manager


  • Leading a team/cluster of 15-25 members for each project and responsible for delivery of the project
  • Responsible for initiation, planning, execution and monitoring and controlling of projects
  • Designing communication plan, resource plan, project management plan, quality management plan, and software configuration plan for different projects
  • Developing SIR (or CPP) and review wif Stakeholders for approval
  • Ensuring estimation for SIR (Solution Investigation) thru Micro Design and approval
  • Resolving issues, project closure analysis, root cause analysis
  • Formulating delivery schedule and maintaining delivery schedule
  • Managing Project Financials
  • Performing proposals writing and Provide Solution to Business problems
  • Facilitated Lean Six Sigma initiative to achieve lean targets for Lincoln account
  • Carried out brainstorm wif team and come up wif Value Steams in various application areas
  • Developed Lean Charters and Kaizen A3 & reviewed charters wif Stakeholders and pursued Geo approval
  • Handled lean financials and Boxscorecard, team size of more TEMPthan 100 members
  • Implemented Hoshin Kanri for account level planning and aligning long term objectives wif initiatives

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