We provide IT Staff Augmentation Services!

It Business Analyst Resume

PROFESSIONAL SUMMARY:

  • A total of 22 years of IT experience
  • Expert business analyst wif industry experience dat encompasses the following: Software Development, Web - based Applications, Infrastructure, Business Applications & Operations, Underwriting & Health Systems, Claims Processing/Adjudication Systems, Billing Systems, Order Management, Payment Processing Systems, Biopharmaceutical Services, Data Management/Migration, Data Warehousing, Telecom, Supply Chain and Energy (Smart Grid).
  • Adept in the development of Business Requirements, Functional Specifications, Use Case Development, User Stories, User Interface Mock-ups, Business Rules, Business Metrics and Business Reporting & Analytics
  • Experienced Business Process Analysis adept in Business Process Management (BPM), Data Analysis, Fit/Gap Analysis, Root-Cause Analysis, Service Oriented Architecture (SOA)

TECHNICAL SKILLS:

Operating Systems: Windows, Mac, UNIX, Linux, OS/2, MVS, VMS

Web Technologies: SharePoint, Wiki (Confluence), XHTML/XML, HTML 5, SQL, SGML, JavaScript, Java, Perl, PHP, CSS

Confidential Products: Confidential WebSphere Business Modeler, Confidential Rational RequisitePro, Confidential Rational ClearCase, Confidential Lotus Notes

Microsoft Products: SharePoint (PPS), Excel (PowerPivot), Project, Visio, Access, Word, Powerpoint, Outlook, Publisher

Others: TopTeam Analyst, Rally, Tibco Spotfire, HP Quality Center, BluePrint, iRISE, JIRA, Calligo (LiveLink), Caliber RM, Software AG webMethods Designer, ARIS, Documentum, Laker Software (Pharmscreens), PDMI Software, RxEOB - RxMonitor, MySQL, SQL Developer, Informatica RulePoint, Web Services (APIs)

PROFESSIONAL EXPERIENCE:

Confidential

IT Business Analyst

Responsibilities:

  • Act as a primary liaison between business stakeholders, IT department and vendors
  • Under minimal supervision, act as primary/lead business analyst of 2-3 IT projects simultaneously
  • Develop business requirements documents (BRDs), use cases, functional specifications, business rules and reporting specifications
  • Perform fit/gap analysis, data analysis and reporting

Confidential

Lead Business Systems Analyst

Responsibilities:

  • Acted as the primary SME liaison between business users/BAs and IT project team
  • Under minimal supervision, responsible for business analysis functions on several IT projects or programs simultaneously
  • Converted legacy user stories to use cases from Rally to Blueprint for Automated Renewals modernization project
  • Lead functional documentation design (use cases, user stories, functional specifications, business rules and prototypes)
  • Assisted in fulfilling SOX and other compliance requests

Confidential

Senior Business Analyst

Responsibilities:

  • Performed business analysis tasks in an Agile software development environment
  • Gatheird and analyzed functional and non-functional requirements from business users and stakeholders
  • Developed user stories and technical specifications
  • Defined business metrics and business rules (Top Team Analyst and Informatica RulePoint)

Confidential

Web Strategy Analyst

Responsibilities:

  • Migrated web content from old intranet to new intranet (SharePoint)
  • Converted legacy content to PDF or Word format per best practices

Confidential

Business Analyst/Technical Script Writer

Responsibilities:

  • Gatheird and documented requirements for Cisco’s Customer Briefing Center web portal on Cisco Quad (IWE)
  • Created live demonstration scripts for Cisco’s collaboration solutions

Senior Business Analyst

Confidential

Responsibilities:

  • Provided expertise and support for the roll-out of the Integrated Workforce Experience initiative for Cisco Services
  • Defined and communicated best practices, processes, governance and standards for the business users
  • Documented ‘as-is’ and ‘to-be’ business processes dat were enhanced by the adoption of the new collaborative platform
  • Captured and defined business requirements, enhancements, use cases, and business metrics/business rules

Senior Business Analyst

Confidential

Responsibilities:

  • Captured and reported business metrics of IT systems and processes on a SharePoint executive dashboard
  • Performed gap analysis on existing business processes and identified areas of improvement
  • Created service catalog based on ITIL Service Level Management infrastructure utilizing SharePoint (SOA)

Confidential

Lead Business Process Analyst

Responsibilities:

  • Established new service to consult various business areas in documenting their business processes utilizing WebMethods Designer, MS Visio or ARIS BPMS
  • Developed best practices for webMethods Designer tool usage and business modeling
  • Defined and communicated modeling standards and governance processes to support new service offering

Confidential

Senior Business Analyst

Responsibilities:

  • Facilitated the adoption of the latest version of Confidential WebSphere Business Modeler to team members
  • Created documentation and trained other business analysts on Confidential WebSphere Business Modeler and CVS
  • Documented ‘as-is’ and ‘to-be’ business processes using Confidential WebSphere Business Modeler
  • Contributed to Agile IT projects from inception to deployment as an IT business analyst on Confidential .com

Confidential

Senior Systems Analyst II / Business Process Analyst

Responsibilities:

  • Facilitated business process reviews to ensure the business requirements and metrics (business rules) where fully met (SOA)
  • Created 'as-is' and 'to-be' business process flows using Confidential WebSphere Business Modeler or Microsoft Visio
  • Created use cases and process comparison reports from baseline business processes

Confidential

Business Process Analyst

Responsibilities:

  • Responsible for providing all business analysis function for web-based application projects for the department
  • Worked wif stakeholders to define business requirements, business rules and business processes in order to translate them into specific implementation strategies
  • Facilitated requirements workshops, project meetings, classes and defect reviews sessions

Hire Now