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Business Analysis Manager Resume

PROFESSIONAL EXPERIENCE

Confidential

Business Analysis Manager

Responsibilities:

  • Understand P&C insurance environment and learn/elicit the records retention/management needs for various applications used by each department
  • Identify redundancies in data transferred between multiple systems and facilitate identification of a potential single system of record
  • Document the record retention/management business needs/requirements
  • Document the current business process and provide Visual representations of gaps with existing records retention/management processes
  • Document enhancements needed in each application to meet the record retention/management requirements
  • Coordinate requirements reviews and gain approvals
  • Work with the solution architecture team to design solutions for each application
  • Lead the effort for implementing the solution by working closely with development and testing team
  • Review test strategy, test cases and test results for complete testing coverage
  • Validate the enhancements and ensure delivery of acceptable solution
  • Facilitate User Acceptance Testing (UAT) and Train the users on any changes to the systems
  • Document SOPs and Job Aids to Business SMEs as necessary
  • Work with the implementation team to implement the enhancements to production
  • Strong analytical skills, to critically evaluate the information gatheird from multiple sources, reconcile conflicts, decompose high - level information into details and create a clear requirement.
  • Strong experience writing business requirements and functional specs.
  • Strong modeling skills, to represent information in graphical forms dat augment textual representations in natural language, including using modeling languages already established in the organization.
  • Strong writing skills, to communicate information TEMPeffectively to managers, and technical staff.
  • Strong interpersonal skills, to halp negotiate priorities and to resolve conflicts among project stakeholders (such as business owners, project management, and software development).
  • Familiarity and understanding of the software development lifecycle.
  • Good knowledge and experience of Microsoft Office products (Visio, Excel, Word and PowerPoint).
  • Good interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential business problem and solution.
  • Familiarity with BABOK and its methodology.
  • Familiarity with identifying and resolving problems in a timely manner.
  • P&C Insurance domain knowledge is a plus to has credibility with user representatives and be able to work TEMPeffectively with them.
  • Understanding of the Record Retention/management activities is plus

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