PROFESSIONAL EXPERIENCE

Confidential

Business Analysis Manager

Responsibilities:

• Understand P&C insurance environment and learn/elicit the records retention/management needs for various applications used by each department
• Identify redundancies in data transferred between multiple systems and facilitate identification of a potential single system of record
• Document the record retention/management business needs/requirements
• Document the current business process and provide Visual representations of gaps with existing records retention/management processes
• Document enhancements needed in each application to meet the record retention/management requirements
• Coordinate requirements reviews and gain approvals
• Work with the solution architecture team to design solutions for each application
• Lead the effort for implementing the solution by working closely with development and testing team
• Review test strategy, test cases and test results for complete testing coverage
• Validate the enhancements and ensure delivery of acceptable solution
• Facilitate User Acceptance Testing (UAT) and Train the users on any changes to the systems
• Document SOPs and Job Aids to Business SMEs as necessary
• Work with the implementation team to implement the enhancements to production
• Strong analytical skills, to critically evaluate the information gatheird from multiple sources, reconcile conflicts, decompose high - level information into details and create a clear requirement.
• Strong experience writing business requirements and functional specs.
• Strong modeling skills, to represent information in graphical forms dat augment textual representations in natural language, including using modeling languages already established in the organization.
• Strong writing skills, to communicate information TEMPeffectively to managers, and technical staff.
• Strong interpersonal skills, to halp negotiate priorities and to resolve conflicts among project stakeholders (such as business owners, project management, and software development).
• Familiarity and understanding of the software development lifecycle.
• Good knowledge and experience of Microsoft Office products (Visio, Excel, Word and PowerPoint).
• Good interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential business problem and solution.
• Familiarity with BABOK and its methodology.
• Familiarity with identifying and resolving problems in a timely manner.
• P&C Insurance domain knowledge is a plus to has credibility with user representatives and be able to work TEMPeffectively with them.
• Understanding of the Record Retention/management activities is plus