Scrum Master/team Lead/salesforce Admin Resume
SUMMARY:
- Experienced IT Professional with strong computer, analytic, communication, management and interpersonal skills. Experience in all aspects of IT work including; Management, Project Management, Systems/Business Analysis and Design, Architecture
- Scrum Master, DevOps, Sales Force Administaration, Development, Compliance, Database,, End User Support. Experience in Medical, Telecommunications, Financial, DoD, Telemarketing, Direct Mail Marketing, Health Insurance, P & C Insurance, Energy, USPS, and Cloud Computing Industries.
TECHNICAL SKILLS:
Software: SalesForce, HP Quality Center, Erwin Data Modeler, MS; Visio, SharePoint, Project, SQL Server Management Studio, Front Page, Access, Excel, Power Point, Word, Outlook, Visual Studio.Net, Visual Source Safe, AHLTA, CHCS, ICDB, Teradata SQL Assistant, Remedy, Documentum, Crystal Reports, ER Studio, Star Team, Install Shield, SAP Business Objects, Oracle Enterprise Manager, TOAD for Oracle, Rapidus, Unica, Version 1, Informatica, Clarity, JIRA, Jenkins, Request Tracker (RT).
Databases: MS Access, Oracle 7, 8, 10, 11G, MS SQL Server 7, 2000, 2005, 2008, 2012. Teradata.
Operating System: MS Windows (NT, 2000, XP, Vista, 7, 8, 10), Novell NetWare. Linux, Android, iOS
PROFESSIONAL EXPERIENCE:
Confidential
Scrum Master/Team Lead/SalesForce Admin
Responsibilities:
- Worked for Confidential on assignment with Accenture Federal. Worked with Global team in support of the USPS heading a development team as a Team Lead and Scrum Master developing an interface between Sales Force and the USPS Data Warehouse as part of a larger development effort. Responsibilities include
- Attending daily and weekly project meetings, Running daily Stand Up meetings, ensuring team members had all required security clearances and accesses, reviewing stories making certain they are clear and complete, assigning work efforts to team members, keeping project and team efforts on schedule, updating PM and management on team status, providing accesss to SalesForce, Setting up SalesForce platform, worked closely with the remote
- Project Managers, other Svrum Masters and other development teams to insure that all work is completed in a timely fashion and any issues are resolved as efficiently and quickly as possible. Work additional special projects and assignments as needed.
Confidential
Release Manager
Responsibilities:
- Worked for Confidential on assignment with Accenture Federal. Worked with their Environmental Management team. Responsible for assuring daily, weekly and monthly code releases were completed accurately and on schedule. This includes; Making sure release was added to release calendar, Preparing release scripts, setting up and maintaining environments and databases, securing all necessary approvals as well as trouble shooting problems associated with the releases and environments for the PTR, SASP, and eSAS projects.
- Work closely with the remote Project Managers and teams for the 3 projects the SA team is responsible for in a DevOps environment to insure that all work is completed in a timely and accurate fashion and any issues are resolved as efficiently and quickly as possible. Work additional special projects and assignments as needed.
Confidential
System Architect/Senior Systems Analyst/DevOps Engineer
Responsibilities:
- Worked for Confidential on assignment with Wells Fargo Bank on their EDA (Enterprise Data Architecture) team out of Charlotte NC as a Senior Business Analyst, and System Architect. Worked remotely from home in San Antonio TX area with occasional travel to Charlotte and Minneapolis offices as needed.
- Worked with a team developing an Enterprise Product Catalog (EPC) as a Senior Systems Analyst and Systems Architect. Responsible for; gathering and documenting requirements, running user workshops, securing sign offs from user community and EDA management, working with development, QA and
- Release teams to assure resources are available in a timely fashion, developing time lines, helping secure sizing from development team, sign offs from QA teams, Preparing weekly releases including release scripts, providing weekly updates to senior management, designing and engineering front end user interface and back end architecture, making sure architecture meets Wells Fargo security standards as well as fits in with the overall EDA architecture and vision.
Confidential
Senior Business Analyst/Scrum Master/Release Manager
Responsibilities:
- Worked with the Cloud Computing Group acting as the liaison between the development team and user community. Worked with customers to understand their business and needs to develop requirements and helped the customer through the process of submitting new initiatives to IT. Responsible for working with customers to develop requirements and convert those into technical requirements/stories for the development teams. Responsible for keeping project on schedule and making changes to time line as needed
- Responsible for working with other teams within IT to assure all necessary infrastructure components were available and ready for implementation. Worked with DB team, Network Team, Customer Support Team, Compliance group etc. Followed DevOps methodologies, Acted as Release Manager for weekly iterative releases.
- This included building release package, creating release scripts, getting release on calendar for release, getting all needed signoffs and approvals, and providing support team with documentation. Ran daily standup up meetings, acted as Scrum Master on day to day basis, reporting to senior Project Manager on weekly basis as well as keeping them informed regarding any problems or changes to the project schedule. Attended weekly update meetings with clients and IT management, providing project updates.
Confidential
Adhoc Programmer Analyst/Data Analyst
Responsibilities:
- Progr ammer/Analyst with the marketing group. Worked with marketing managers to develop data requirements for marketing campaigns. Determined availability and viability of data, and examined possible scenarios from a data standpoint. After analysis was complete, presented findings to marketing managers and recommended best course of action.
- Once decision was made, worked with vendors and IT department to insure necessary data was delivered to appropriate vendor in a timely fashion, and that all AT&T rules and regulations as well as all federal and state DNC, DNM, DNEM laws, and regulations were followed.
Confidential
Senior Systems Analyst/Project Manager
Responsibilities:
- Responsible for working with business units to help find technical solutions to their business needs. Performing thorough analysis of their business practices and needs, preparing technical requirements, sizing efforts, getting customer approval of proposed solution, working with developers to ensure accurate and timely implementation of software solution, working with compliance groups and testers to make sure software solution complies with all necessary laws and regulations, preparing implementation plan and time line, ensuring all necessary sign offs and s were complete prior to deployment, working with developers to deploy new software solution, securing customer final acceptance of new software solution and working with customer to document and fix any possible defects once software was deployed.
Confidential
Project Manager/Senior Systems Analyst
Responsibilities:
- The project involved, performing a thorough analysis of their business practices, gathering requirements, preparing systems requirements specification, sizing efforts, engineering the application to DoD security and HIPAA standards
- Preparing a project plan and time - line, Preparing a deployment and sustainment plan, preparing security and compliance documentation, preparing disaster recovery plan, securing customer approval of project, ensuring the project deployed on tome, overseeing testing and deployment of the application.
