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Business Analyst Resume

Long Island City, NY

SUMMARY:

Business Analyst with skills in resolving problems related to project and stakeholder concerns. Attending weekly Agile meetings with Manager to update project status and resolve any issues. Liaising with stakeholders and management to keep them apprised of project status. Gathering and managing business requirements to meet strict monthly deadlines. Analyzing and streamlining client’s business process through Software Development Life Cycle for efficiency helping landlords and tenants. Software Development experience with Cobol and JavaScript. Superior organizational skills.

PROFESSIONAL EXPERIENCE:

Confidential, Long Island City, NY

Business Analyst

Responsibilities:

  • Creating between 50 to 100 Summary Reports daily for Housing and Urban Development (HUD) from an Access database consisting of 200,000 records regarding lead paint contaminated apartments within the 5 boroughs of New York City.
  • Closing out between 50 to 100 Lead Testing Work Orders daily from vendors using Maximo Asset Management software.
  • Performing QA on 20 to 30 Lead Testing Work Orders daily from vendors for accuracy, returning erroneous Work Orders to vendors and uploading corrected Work Orders into Maximo for vendor payment.
  • Estimated Work Orders for project is approximately 130,000.
  • Refining QA procedures to streamline process and increase productivity.
  • Record retention using MS - Teams.

Confidential, Elmwood Park, NJ

Business Analyst

Responsibilities:

  • Produced 500 checks monthly averaging $400,000 for the Lodi Housing Authority landlords and filed ver 500 1099’s with the IRS annually.
  • Averaged 50 changes per month updating database containing 650 records to create bi-monthly reports.
  • Organized Agile meetings with Case Managers to document deadlines, implemented changes and adapted quickly to changing environments.
  • Created, updated and reviewed Lodi Housing Authority retention schedule.
  • Gathered business requirements for database updates and documentation.
  • Ensured software application produced accurate results for client, corrected any discrepancies and updated application annually through programming changes to 1099 forms initiated by the IRS.
  • Streamlined clients’ business operation by computerizing their system and allowing Case Managers to increase their tenant assistance from 10 to 20 tenants per day.

Confidential, Elmwood Park, NJ

Account Manager

Responsibilities:

  • Coordinated effective post-sales activity at client accounts to ensure satisfaction.
  • Interface with clients to qualify project requirements, track hours worked, and prepare billing using MS-Word, MS-Excel and MS-Powerpoint.
  • Reviewed project status reports and resolve outstanding client issues.

Confidential, Parsippany, NJ

Programmer Analyst

Responsibilities:

  • Gathered user requirements, defined project scope, and determined project time line; deliverables included baseline statistics and missing objects reports.
  • Provided impact analysis reports produced after several passes of analysis and inventory adjustments to resolve missing components.
  • Modified batch JCL, COBOL/COBOL II programs encompassing VSAM, CICS, DB2 (SQL) and IMS to conform to Year 2000 date compliance, including unit and system testing.
  • Performed Quality Assurance on applications to ensure data integrity and accuracy.
  • Produced statistical reports for the client using Oracle PL/SQL.
  • Trained and supervised several programmer/analysts.

Confidential, Elmwood Park, NJ

Account Manager

Responsibilities:

  • Coordinated effective post-sales activity at client accounts to ensure satisfaction.
  • Interface with clients to qualify project requirements, track hours worked, and prepare billing using MS-Word, MS-Excel and MS-Powerpoint.
  • Reviewed project status reports and resolve outstanding client issues.

Confidential, Montvale, NJ

Systems Account Coordinator

Responsibilities:

  • Updated, maintained, and documented in-house customer databases on both personal computer and mainframe platforms.
  • Coordinated and fulfilled requests directed to the Information Systems department.
  • Developed JCL and parameter files to implement direct mail promotions including list selections, list conversions, merge/purge, zip correction, postal discount sorting, and printing using COBOL based Group 1 Software.
  • Assured data control scheduling for A/P, G/L and Reader Service Systems.
  • Developed client postal billing reports, utilizing Lotus spreadsheet software on an IBM PC.

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