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Business Analyst Resume

Lake Mary, FL

SUMMARY

  • Business Analyst with 8+ years of proven work experience in agile environment leading all Scrum ceremonies.
  • Have been versatile working in different environments using agile.
  • Acted as a liaison between technology and the business. Worked in all phases of SDLC with proficiency in Requirement gathering, Analysis, Design, Documentation, Data Analysis, Data Mapping and Data Modeling, Testing, Implementation managing business analyst functions and providing executive level support to principals.
  • Superior interpersonal and analytical expertise with a flair for increasing organizational cohesiveness and profitability through talent assessment and employee management.
  • Utilize management experience to align financial and business activities with organizational goals, fostering business growth.
  • Comprehensive knowledge and experience in Software Development Life Cycle (SDLC) with business process models: Waterfall & Agile (Scrum) methodologies, Scaled Agile Framework (SAFe).
  • Good understanding of the AS - IS and TO-BE business processes (GAP analysis) and experience in converting these requirements into technical specifications for preparing test plans
  • Participate in various Agile Ceremonies; identify/define business processes/ User goals/User stories. Managed various stakeholder's groups, gather & manage Business, functional & non-functional requirements.
  • Proficient in creating various documents like Business Requirements Document (BRD), Functional Requirement Document (FRD), Functional Specification Document (FSD), Systems Requirements specifications (SRS), Object Oriented Analysis and Design (OOAD).
  • Strong working experience and familiarity of emerging regulatory standards including Basel, Dodd-Frank Act Stress testing, CCAR, KYC and AML.
  • Working Knowledge of Equities, Fixed Income, securities, investment performance, IRA's, foreign exchange, bonds and derivatives, insurance, mutual funds and check processing, trading & risk environment, credit, interest rates, Treasuries, alternative investments - Commodities, Foreign Exchange Trading.
  • Responsible for the Integration, Functional, System and Acceptance testing of the IVR applications.
  • Extensive working experience in Site core platforms like Web Content Management.
  • Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end-users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions
  • Assisted teams in creating different SSIS and SSAS packages in different Control Flow and Data Flows.
  • Experienced in writing User stories with acceptance criteria or User stories with Use case
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using UML and Business Process Modeling (BPM).
  • Verified that Risk-Weighted Assets (RWAs) were adequately measured against Tier 1 capital to ensure AIG's capital ratios meet regulatory capital requirements.
  • Experience developing various state, activity, class and Use Case Diagrams to better understand the process dataflow
  • In depth knowledge of Rational Unified Process (RUP) methodology
  • Developed various Flowcharts, activities, Use cases, state charts and process flow diagrams to better communicate and visualize the business flow using Unified Modeling Language (UML) tools
  • Proficient in ensuring that business goals are met throughout the product lifecycle. Proficient in creating Behavioral and Structural UML diagrams including Activity, Sequence, Data Flow and ER Diagrams.
  • Involved in GUI testing, Functionality Testing, Regression testing, System Testing, Unit Testing, Integration Testing, Performance Testing, and Stress Testing.
  • Monitored UAT and regional teams testing plan to match BRD and lead bug triage sessions.
  • Effectively communicated with testers and management in TRIAGE meetings to decide priority (P1-P3) and severity (S1-S3) of bugs and work items based on end user feedback from User Acceptance Testing (UAT)
  • Hands full of experience in MS Office Suite, MS Project for Project Plan, MS Visio, Rational Suite Rational Rose, Rational Requisite Pro, Rational Clear Case and Rational Clear Quest.
  • Expert in UAT during solution implementation Phase (manual testing). Also interacted with team of QA to convey business requirements
  • Good knowledge of Wealth Management Accelerator (WMA), Wealth Management

PROFESSIONAL EXPERIENCE

Confidential, Lake Mary, FL

Business Analyst

Responsibilities:

  • Compiled detailed documentation for technical teams (architect and QA) involved to be clear on the nature and item being worked on
  • Gathered requirements for a fully electronic auto insurance contract process
  • Laid down the guidelines for a smooth flow of the different project elements in P&C domain, in different iterations and phases of the Software Development Life Cycle (SDLC)
  • Developed UAT and System Integration Testing (SIT) plan, facilitated UAT and SIT testers as well as Triage defects periodization and solutions
  • Interviewed Regional Plant, Banking, Supply Chain, and Finance Managers to gather System Requirements
  • Assisted in Project Planning & implementation and integration roadmaps for bringing productive results. Completed all necessary documentation including Project Charters, Project Management Plans, Communication Management Plan, Project Cost Plan, Requirements Matrix, Project Staffing Plans and Project Budget Plans.
  • Created Mock-up Screens, Wireframes using UI Components (check box etc.) and demonstrated it to stakeholders.
  • Developed Business Requirement Documents, functional requirements specifications, use cases, storyboards.
  • Extensively used MS Visio for Process modeling, Process mapping and Process flow diagrams creations.
  • Constructed Requirements traceability matrix (RTM) to determine the source of the requirement, to ensure all requirements are met and to locate affected system components when there is a requirement change.
  • Implement Standardized Data Quality Processes including Data Profiling and Cleansing on legacy database system
  • Accountable for Development and Testing activity to ensure development work meets the required Quality Standard and aligned with the approved Statement of Work (SOW).
  • Collaborate with System and Business owner to identify Events, Correlation, and Pattern-Matching.
  • Prepared Test Data and performed Positive and Negative Testing used in Data Driven Testing.
  • Demonstrated ability in utilizing Postman and SoapUI for testing web services (SOAP & REST API).
  • Documented the REST API and SOAP API requests and responses in XML format and their respective performance
  • Used Rally Software Extensively in Agile Business Model with 2-Week Sprints and Coordinate with Offshore teams for Time Bound deliverables.
  • Elicited and drafted requirements for financial system transaction posting for SAP FS-CD (SAP for insurance collection and disbursement).
  • Configuration of SAP Production Planning Process (Discrete and Process industries).
  • Have good functional knowledge and experience in different business scenarios and configuration of production planning module related parameters.
  • Worked with data analysts to identify, design and implement solutions for extraction and integration of data for creating reports, decision making with using SSRS and SSIS
  • Assisted in issues resolution and escalation as well as patronization and tracking
  • Actively involved in brainstorming and JAD session with the client in order to identify all the business requirements for P&C project development.
  • Carry out Metadata and data quality control for market risk, credit risk, interest rate risk, counter-party risk, liquidity risk, operational risk, inflation risk, and systematic risk data.
  • Used Waterfall methodology of SDLC to manage projects

Confidential, Richmond, VA

Business Analyst

Responsibilities:

  • Application of Simulation to understand the current system and identify problematic areas
  • Used Simulation to verify the impart of Variability on the system and identified different levels of improvement
  • Planned activities for the BA group and provide estimates for BA activities
  • Worked in developing the wireframe and mock-ups for the prototype of the web-based portal application in MS Visio
  • Extensive understanding & experience of migrating
  • Created Process blueprints for Cost and Time estimates for migrating existing Savion Business Process Applications to IBM BPM.
  • Create mapping documents for ETL implementation; Create mapping documents from data source to Teradata target tables.
  • Analyzing and enhancing the sales and marketing strategy of a major US Property & Casualty Insurance company and providing business optimized solutions.
  • Manipulate advanced Excel spreadsheets and data using intermediate to advance skill levels
  • Excellent skill in creating Unified Modeling Language (UML) standard diagrams including Use Cases, Activity Diagrams, Data flow diagrams and Sequence diagram.
  • Defined logic to correct many funds in AIS Dashboard for Master-Feeder Fund Structure for the fixed income instruments like Hedge Funds.
  • Gathered business requirements for Auto Finance stakeholders.
  • Scheduled and led requirements gathering through JAD sections for elicitation and documentation
  • Document detailed business requires, Business rules, rating requirements, and coverage requirements
  • Analyze surety Insurance forms and document forms requirements
  • Compared actual and expected test results, discussed the defects in defect meeting with development team and then recorded/reported/tracked all Defects to Developers using a web-based tool called Rally (Bug, Issue and Project Tracking tool).
  • Conducted JAD sessions and interviewed SMEs, asking detailed functionality aspects of Business Process (BPM) and carefully updating the information to the requirements in an easily understandable format.
  • Worked closely with architect team to design solution to meet business needs
  • Provided testing documents including test plan, test cases and verifications
  • Performed GAP analysis and traceability matrix to trace missed requirement and variations in the actual results(As-is) as against the expected(To-be) software product states
  • Used Rational Requisite PRO and DOORS in various P&C projects for requirements management and traceability among requirements, uses cases, business rules and test cases.
  • Compared actual and expected test results, discussed the defects in defect meeting with development team and then recorded/reported/tracked all Defects to Developers using a web-based tool called JIRA (Bug, Issue and Project Tracking tool).

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

  • Involved in the interactions with SMEs, Project Managers and the End-Users to gather and analyze the requirements.
  • Conducted feasibility study and impact analysis of the project, and ensured best practices are incorporated.
  • Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements
  • Worked with Analysts and other Business Teams to document the required artifacts including BRD by using different elicitations techniques including Brainstorming, interviews, Focus groups, and JAD sessions. FRD creation to design the FX Spot trades load from FI Order management System into Eagle Pace.
  • Performed As-Is and Gap examination to create itemized current business process stream graphs and utilize those as the base to create effective To-Be business forms.
  • Gathered detailed business requirements and viably report them utilizing various documents such as the BRD, RTM (Requirements Traceability Document).
  • Worked with end users to Map Business Processes (BPM) to technical specification.
  • Generated dashboards, metrics, analytics, goals, alerts using Business Objects XI enterprise edition to streamline processes and procedure.
  • Responsible for POS installation in the metro-city area.
  • Worked with system Analysts to create application's Functional and Non- Functional requirement document.
  • Developed USE Cases for the application and prepared the detailed Workflow Diagram based on the proposed enhancements, business logics and rules and translated them to Use Cases for Live Archive.
  • Organized JAD sessions with Business stakeholders/SMEs for gathering requirements for the new upgraded platform: estimated project resources, timing, and sequence of deliverables.
  • Lead analysis planning and execution and authored business requirement, process diagrams (BPMN), and UI Designs for new web-based order management system.
  • Design and create business process classification frameworks with various levels of detail and levels of decomposition for both end-to-end sector and cross-sector process models using BPMN modeling standards.
  • Researched system architecture of proprietary PCPO (PC Purchase Order) and SSO (Store Specific Order) applications in the replenishment department, with the aim of converging the features of both applications onto a single .NET platform that could function on Windows 7.
  • Designing the integration of BI data to implement Order management & consumer systems with workflow and dataflow from various sources like GMF, DNB.
  • Followed the UML based methods using Rational rose to create use cases, activity, ER diagram, sequence diagram, collaboration diagram that include functional and non-functional specifications to hand off to teams.
  • Worked on SQL in the project to pull various information needed for the business and identify issues within the database and resolve them, also ran queries to validate the new fields are flowing in the database
  • Worked with the development team to create, SOAP and REST API and documented and performed regression and security testing on them using tools such as Postman.
  • Involved in writing efficient and effective Test Plans, Test Strategy, System testing, End-to-End Testing & UAT
  • Assisted the Quality Assurance team in performing functionality testing, reliability testing, and utility testing on the API web-services using tools Postman and Swagger.
  • Conducted Joint Application Development (JAD) sessions, Brain storming sessions with claims department, stakeholders and other cross-functional teams.
  • Used HP ALM/QC for defect tracking, facilitating and monitoring the testing process
  • Extracted the data tables using custom generated queries from Excel files, Access / SQL database and providing extracted data as an input to Tableau for reporting purposes

Confidential - Peoria, IL

Business Analyst

Responsibilities:

  • Acted as a liaison between the project group and the operations group.
  • Helped design scope document and to coordinate with top management for the approval process.
  • Designed the prototype of the Data mart and documented possible outcome from it for end-user.
  • Extensively conducted JAD sessions to understand the business requirements
  • Involved in generating various reports using the SQL Server Reporting Services (SSRS).
  • Created dashboards through Power-BI and effectively showed trends in our portfolio
  • Tracking and reporting budget and cost allocation variances and performing cost/benefit analysis.
  • Testing functionalities in ERP & CRM application, finding bugs and have technical co-ordination with developers to resolve it.
  • Participates in Change Request process to approve, document, test and certify all changes to the ERP system.
  • Maintained the product catalog, search and navigation, search engine optimization (SEO), Business Intelligence (BI) and personalization, etc.
  • Developed Complex Database Objects like Stored Procedure, Function, Package, Triggers using SQL, PL/SQL Scripts.
  • Extensively involved in Business Process Modeling. Created the AS IS and TO BE business processes
  • Creation of business and functional requirement documents and use cases supporting them with wireframes and other visual documentation as required.
  • Authored the Business Requirement Document (BRD).
  • Formulated Business Requirements documents (BRD), Use-Case Specifications, and System Requirements Specifications (SRS), facilitated Change Request Management, testing and verified Requirement Traceability Matrix (RTM) for the requirement in new application to add customer centric features.
  • Constructed various UML diagrams such as Use Case diagrams, Class Diagrams, Activity Diagrams together with the system architect, and development team lead, using tools such as Smart Draw and Microsoft Visio.
  • Designed the screen mockups using Balsamic.
  • Developed Business rules for the equity trading system based on technical chart analysis and fundamental analysis and trends.
  • Developed Business specification diagram to understand the whole work flow.
  • Involved in development and testing of POS Point of sale systems and applications for Payment Card Industry (PCI) Compliance initiative.

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