Summary

• A highly motivated, enthusiastic Agile Consultant with 14 years of IT experience across multiple industries, in varying capacities and a quick learner. Seeking challenging opportunity for leading and coaching teams on Agile Practices, Scrum as well as process frameworks SAFe.
• Hands on with Agile Project Management (Scrum & Kanban), SAFe implementation, E2E Project Management, Agile Development, Test Management, Business Analysis, third party coordination, Risk Management, Finance and Budget Management and Release Management
• An innovative, effective communicator, facilitator with a unique blend of enterprise and technical vision
• Skilled to reengineer business processes for efficiencies improvement, capacity utilization, resulting in efficient business objective delivery
• Excellent facilitation skills with ability to drive consensus and decision making
• Experience in handling projects in SAP PM, IDQ (BI tool), PEGA, Informatica, Mongo DB, Python, Angular JS,Node JS and AWS
• Experience in harnessing DevOps at program level

SKILLS

• PL/SQL, PEGA, OBIEE, Informatica, QC, Rally, Jira, Versionone
• MS Office (Word, Excel, Access, PowerPoint, Project, Visio)

PROFESSIONAL EXPERIENCE

Confidential, NC

Project Manager / Scrum Master

Responsibilities:

• Delivered various Agile training at team and program level to promote Agile following Scrum framework
• Ensured compliance of development team with Scrum methodology in delivering incremental features and monitor defined process adherence
• Coached and mentored resources at different level to adapt to the new agile roles (Product Owner, RT Engineer, VSE, Epic owners) etc.
• Used Rally/JIRA as the ALM tool for backlog tracking, burn-down metrics, velocity, and task management
• Facilitate all scrum event/ceremony (product backlog grooming, Sprint Planning meeting, Daily Scrum,DEMO,Retrospective)
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the team resulting in empowered, self-organizing team
• Effectively communicated the solution vision, backlog and success criteria to engineering and QA team to develop precise work estimate and there by project planning to the satisfaction of the stakeholders through Sprint Planning meeting
• Developed precise work estimate, project plan and publish to different stakeholder and ensure the release date are aligned to BP standard delivery, facilitate Release committee
• Ensured that the product owner prioritizes features for the team so that the team delivers user stories at a consistent pace
• Defined Escalation Hierarchy and Support Notification Process to contain escalation
• Built mutual trust and encouraged respect and cooperation among team members and the end clients and as a change agent, worked closely with team at every level (Portfolio/Program, Project, Scrum Team)
• Ensure the team is shelled from extremal influence
• Facilitated retrospective and making sure best practices are followed for upcoming sprint
• Proactive to foresee risk and propose alternative solutions to stakeholders
• Monitored the development activity of various project using Rally, Jira
• Worked with the development, testing and operation team while focusing on CI and CD
• Promoted and support the deployment of Service Management processes to all groups interacting with Problem Management, Change Management and Incident Management
• Draft activities and workflow documentation for Change, Incident and Problem Management
• Built and managed development and testing environments, overseeing developers in debugging application issue, managed the release pipeline working with business, service delivery, and transition manager and ensure release update is communicated

Tools Used: Mongo DB, Python, Angular JS, Node JS and PEGA

Confidential, Houston, TX

Project Manager / Scrum Master

Responsibilities:

• Delivered various Agile training at team and program level to promote Agile and end to end Agile transformation
• Ensured compliance of development team with Scrum methodology in delivering incremental features and monitor defined process adherence
• Coached and mentored resources at different level to adapt to the new agile roles (Product Owner, RT Engineer, VSE, Epic owners etc.
• Used JIRA as the ALM tool for backlog tracking, burn-down metrics, velocity, and task management
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the team resulting in empowered, self-organizing team
• Effectively communicated the solution vision, backlog and success criteria to engineering and QA team to develop precise work estimate and there by project planning to the satisfaction of the stakeholders through Sprint Planning meeting
• Developed precise work estimate, project plan and publish to different stakeholder and ensure the release date are aligned to BP standard delivery.
• Ensured that the product owner prioritizes features for the team so that the team delivers user stories at a consistent pace
• Defined Escalation Hierarchy and Support Notification Process to contain escalation
• Built mutual trust and encouraged respect and cooperation among team members and the end clients and as a change agent, worked closely with team at every level (Portfolio/Program, Project, Scrum Team)
• Implemented SAFe 4.0 at portfolio, program and project
• Facilitated retrospective and making sure best practices are followed for upcoming sprint
• Proactive to foresee risk and propose alternative solutions to stakeholders
• Monitored the development activity of BI tool IDQ, extraction Transformation and Loading Data from SAP PM System to data warehouse and Data marts using Informatica Power Center and obtain cloud integration and data management by using Informatica Cloud services
• Worked with the development, testing and operation team while focusing on CI and CD
• Promoted and support the deployment of Service Management processes to all groups interacting with Problem Management, Change Management and Incident Management
• Draft activities and workflow documentation for Change, Incident and Problem Management
• Built and managed development and testing environments, overseeing developers in debugging application issue, managed the release pipeline working with business, service delivery, and transition manager and ensure release update is communicated

Tools Used: Informatica (IDQ and Power Center)

Confidential, San Jose, CA

Project Manager

Responsibilities:

• Delivered various Agile training at team and program level to promote Agile and end to end Agile transformation
• Introduced Scaled Agile 4.0 Framework at the program level through training and customizing the project intake process to accommodate Release
• Ensured compliance of development team with Scrum methodology in delivering incremental features and monitor defined process adherence
• Coached and mentored resources at different level to adopt new agile roles (Product Owner, RT Engineer, VSE, Epic owners etc.
• Responsible for requirement documentation review in the form of Epic and User Story
• Used Rally as the ALM tool for Backlog tracking, burn-down metrics, velocity, and task management
• Successfully delivered $1 Million worth of project using scrum methodology under SAFe 4.0 framework
• Ensured a common understanding by setting expectations in accordance with the Scrum principles, to align stakeholders and team members across the enterprise
• Designed a Macro to monitor development and QA progress as a pug in to Rally
• Built mutual trust and encouraged respect and cooperation among team members and the end clients and as a change agent, worked closely with team at every level (Portfolio/Program, Project, Scrum Team)
• Driven and managed the solution development process from conceptualization to delivery
• Communicate effectively the solution vision, backlog and success criteria, to development and QA team to develop precise work estimate and project planning to the satisfaction of the stakeholders through Sprint Planning meeting
• Communicate with the stakeholders on a regular basis to provide update on Implementation progress of the solutions, involve the architect team in case of technical roadblock
• Ensured product backlog management by streamlining PEGA BPM work flow
• Ensured features prioritization for consistent delivery of user stories
• Facilitate retrospective and making sure best practices are followed for upcoming sprint
• Foresee the risk and propose alternative solutions to stakeholders
• Work with the PM(Project manager) to define Escalation Hierarchy and Support Notification Process to contain escalation

Tools Used: PEGA, OBIEE & Informatica, Java Script

Confidential

Scrum Master for CE America/CE 

• Ensured the scrum process is followed and the team delivers on the incremental features to the customer and obtain at most satisfaction from stakeholder
• Independently guide the scrum team to complete assignments and ability to make decisions on sprint planning and update stakeholder
• Collated PM guidance when determining methods and procedures on new assignments authority Risk or consequences in the event of failure, as indicated by range of expected impact, such as within a team or across a team or area of responsibility and level of risk
• Ensured that the product owner is available to groom the product backlog so that the team has a consistent flow of work that benefits the customer
• Ensured that the product owner prioritizes features for the team so that the team delivers user stories at a consistent pace
• Facilitate retrospective and always push the team to follow the best practices in upcoming sprint
• Monitored scrum on Scrum process to remove cross functional impediment at program level
• Ensured the product is thoroughly tested before it goes for BAT/UAT
• Facilitate daily scrum call to monitor the development and testing status
• In case of impediment dependent on external team facilitate meeting(Scrum of Scrum) appropriately to remove roadblock

Tools Used: OBIEE, Informatica

Confidential

Scrum Master

Responsibilities:

• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the team resulting in empowered, self-organizing team
• Engaged all business partners to understand business needs and identify appropriate solutions
• Facilitate meeting with product owner, Developer and Tester for a smooth knowledge transfer
• Follow up with Development Team Lead for effort estimation (User Story & Defect)
• As a scrum master managed all scrum ceremonies (sprint planning, DSU, retrospective, sprint review)
• Responsible to provide sprint update to stakeholders
• Utilized Rally as ALM tool to manage (reporting, project tracking, burn-down charts, capacity tracking, test management)
• Interface with Business partners for User Story Demo and collect feedback and work with Product Owner to resolve the Acceptance Criteria
• Responsible to conduct BAT/UAT post Unit and QA test.
• Facilitated Scrum of Scrums to remove cross functional impediment
• Participated in Technical Discussions to provide scalable solution for the Project

Tools Used: OBIEE, Informatica

Confidential

Q A Project Manager

Responsibilities:

• Worked closely with cross-functional team and designate resources to fulfill program/project requirements
• Worked with functional support team on production incidents and adhered to SLA guidelines set within team
• Work with QA Lead to make sure Test Scenario and Test Case is authored and get it approved by IT Analyst and Business Team
• Coordinated funding allocation with PMOs and service leads
• Monitor project costs (forecast) and variances in Accenture proprietary tool MME
• Follow up with Automation Lead to develop script in Selenium to achieve 80% test coverage
• Performs project creation and closure activities in the SDLC PM tool, Task Allotments and OPC entries
• Work with business and ITA to ensure all the requirement is captured in form of BRD and FSD and knowledge is transferred to Development and QA team
• Worked with Business Analyst to ensure all the SDLC SOX Guidelines are met and project documentation is up to date with all the necessary mandatory approvals
• Co-Ordinate with ERMO (Enterprise Release Management Organization) and UPMO (Unified PMO) team to obtain exit criteria and published report on-time with high accuracy from QC
• Managed project risk mitigation and issue resolutions efficiently
• Managed the time and budget of the project and ensuring all the dependent teams are billing appropriately and with little or no variance to Estimates
• Managed expectations with key stakeholders and Business partners
• Worked closely with Client Executive Steering Committees and similar management levels to Keep them informed as to status on a regular basis
• Published “Project Health Status” real time basis using tableau tool and steered Daily Status Review (DSR) call to achieve 100% execution and meeting exit criteria defined by ERMO/UPMO

Tools Used: OBIEE, Informatica, Oracle R12, PEGA

Confidential

Developer/QA Lead/PMO

Responsibilities:

• Established test strategy and plan, analysis of business requirements & designs for testability, utilization of appropriate tools to develop automated test scripts, and execute during functional, regression, system integration and performance testing
• Designed Requirements Traceability Metrics, Test Scenario and Test cases and get it reviewed with stake-holders
• Lead the Automation Team to develop scripts and execute in QTP to achieve 80% test coverage
• Customized Macro, for defined Exit Criteria by Enterprise Release Management Organization and Unified PMO to publish report on-time with high accuracy from Test Management Tool (Quality Center)
• Worked with stake holders for successful completion of BAT, UAT and Language acceptance testing
• Published “Project Health Status” real time basis using Tableau Tool and steered Daily Status Review (DSR) call to achieve 100% execution and meeting exit criteria defined by ERMO/UPMO
• Created different downloadable QC report by using Oracle Query which can be extracted to user’s local computer
• Helped Business team to correct attribute in QC for clean reporting
• Presented Test Closer Report and best practices adoption to Steering Committee
• Work with change management team to update user training manual for internal and external customers
• Contributed to Defect management to monitor defect progress in adherence to defined SAL
• Organizing Triage call with engineering and solution Team
• Provide steps to reproduce for every defect logged
• Follow up with Development team to meet SLA (Service Level Agreement)
• Published defect resolution trend metrics
• Responsible to conduct SMOKE Testing in GitHub before Go-Live
• Organize Business Validation Testing post Go-Live
• Provide leadership in defining critical process adherence to delivery teams
• Responsible for raising Service request and follow up with Support team in case of issue found in BVT for emergency bug fix
• Managed a Team of 12 resources, responsible to mentor, set objectives and participate in performance appraisal
• Engage with development team as an SME to ensure proper Peer review is conducted to meet the defined development standard
• Provided coaching and helped the team to implement RBT (Risk Based Testing) and shift left driven testing model to lower the risk of failure

Tools Used: Oracle Right Now