SUMMARY:

• Strategic thinker with the ability to accomplish multiple tasks efficiently. Strong work ethic; proven ability to work well individually and on a team. 5 - 10 years Product Management and experience.

PROFESSIONAL EXPERIENCE:

Confidential, TX

Agile Product Owner

Responsibilities:

• Represent the Market of ERP/CRM and financial services software; on-premise, cloud, and hybrid solutions
• Monitor market trends to identify market opportunities and potential market problems.
• Became Subject Matter Expert of ERP/CRM/POS/eCommerce tax and accounting functionality and tax determination solutions.
• Provide requirements for EDI integrations and SOAP / RESTful APIs
• Deliver Projects in Agile and Waterfall methodologies
• Functional skills in SAP S/4 HANA, Salesforce CRM, MS Dynamics 365, Dynamics GP, Dynamics NAV, Dynamics 365 CRM, and Oracle NetSuite.
• Work closely with engineering partners, cross-functional stakeholders, and other product owners to define product roadmap to meet customer and business needs.
• Interact with Stakeholders and Subject Matter Experts (SMEs) from customer-facing departments to gather, analyze and prioritize market requirements and market problems to solve
• Maintain a well-defined product backlog for 3 agile scrum teams across multiple products
• Manage and communicate prioritization of features and user stories.
• Write clear and concise user stories and product requirements as needed to communicate vision and scope for technical design and development
• Conduct User Acceptance Testing (UAT) to ensure all requirements are met by the application.
• Co-ordinate with department heads and facilitated the Software Development Life Cycle to ensure the projects are successfully completed in time.
• Drive planning, execution and go to market strategies for new products and enhancements
• Work with Engineering, Sales, Support, Professional Services, and Marketing to ensure successful market launch for all products and enhancements.
• Conduct defect and TFS ticket triage meeting using Team Foundation Server

Confidential

IT Systems Analyst

Responsibilities:

• Deliver products in Waterfall and Agile methodologies
• Interacted with Stakeholders and Subject Matter Experts (SMEs) from concerned departments to gather requirements, analyze and prioritize requirements
• Created user stories, use cases, Activity Diagrams, Sequence Diagrams, and Data Flow Diagrams.
• Scheduled meetings with Developers, System Analysts and Testers to collaborate on resource allocation and project completion.
• Participated in discussions/conference calls on all technical problems
• Participated in all scrum rituals with Scrum Master, Development Team and QA Team.
• Calculated LOE to be figured into the Work-Breakdown-Structure
• Interacted with the project team to halp define the Business and System Objectives, confirmation of scope, identify constraints and the measures of success for the system to be developed.
• Led and provided strong direction to development team in understanding and implementing requirements.
• Conducted workflow, process diagram, and gap analysis to derive requirements for existing system enhancements.
• Incorporated stakeholder feedback throughout project lifecycle to ensure project quality and customer satisfaction.
• Conducted User Acceptance Testing (UAT) to ensure all requirements are met by the application. Obtained sign-off from end-users on UAT results
• Maintained Requirement Traceability Matrix (RTM) throughout the project.

Environment: Waterfall, Microsoft Office, HP Quality center, SharePoint, Microsoft Project, Microsoft Outlook, Boreland Caliber, Rally, Agile/Scrum

Confidential

Assistant General Manager

Responsibilities:

• Motivate and Lead sales team/associates
• Manage the daily store operations in absence of General Manager
• Increased 2011 sales revenue by 50% year over year from 2010