We provide IT Staff Augmentation Services!

Sr Business System Analyst Resume

Denver, CO

SUMMARY

  • Over 8+ years of experience as a Business Analyst in healthcare IT implementation, integrated with working on/managing major projects.
  • Well versed with Electronic Medical Record (EMR), Electronic health record (EHR) software, Quality Management System, Master Patient Index, Laboratory Information Management system, Practice Management Software, Health Information Exchange System.
  • Knowledgeable in HL7 standards, Health Information Technology for Economic and Clinical Health Act (HITECH), Patient Protection & Affordable Care Act (PPACA), Consolidated Clinical Document Architecture (CCDA), Current Procedural Terminology (CPT), SNOMED CT, and Rxnorm, IHE Profiles, HIPAA and PHI policies, and their business applications, Fast Healthcare Interoperability Resources (FHIR) in the healthcare domain.
  • Experienced in software development lifecycle methodologies such as Waterfall, Scrum, Water - Scrum-Fall (Hybrid). In-depth understanding of other industry-standard methodologies such as Spiral, Scaled agile framework (SAFe). Extreme Programming (XP), Kanban, Scrumban, and Rational Unified Process (RUP). Also understanding of aspects like Project Management, Requirement Management, Change Management, Risk Management, and Defect Management
  • Proficient with skills for Business Analytical aspects, and Interpersonal skills with the ability to efficiently communicate with Subject Matter Experts (SMEs), Business Stakeholders, Senior Executives, Developers, Architects, and QA team.
  • Performed various analysis such as Stakeholder Analysis, Feasibility Analysis, Risk Analysis, Cost-Benefit Analysis, SWOT analysis, Root cause analysis, Impact Analysis, PESTLE analysis, performed GAP Analysis to understand AS-IS and TO-BE business processes. Business requirements are elicited, analyzed, validated, specified, verified, and managed.
  • Transformed the business requirements and solution into Project Charter, Work Breakdown Structure (WBS), Gantt chart, Critical path analysis, Earned Value Management, Client Requirements Document (CRD) Conceptual Design Document/Functional Specifications (FSD) and Software Change Request Documents using MS Project and JIRA.
  • Elicited Non-functional and functional requirements from technical and business stakeholders using various elicitation techniques.
  • Conducted meetings like JAD sessions, Brainstorming sessions, Interviews, surveys, Document Analysis.
  • Developed workflow and use case diagrams, activity diagrams, class diagrams, Wireframes, Mockups- low fidelity and high, UI designs, Business process model notation (BPMN) diagrams, using Lucid chart, Draw.io.to define the requirements.
  • Contributed to scrum ceremonies like daily stand-up, backlog grooming, sprint planning, sprint review, and sprint retrospective. Productively documented various scrum artifacts such as Product Backlog, Sprint backlog, Release burn-up/burn-down charts, Sprint burn up - burn down charts. In-depth understanding of how to create user stories using INVEST criteria and acceptance criteria while utilizing a project management platform such as JIRA.
  • Based on the unique business objectives, solid knowledge with Agile development methodologies such as TDD (Test Driven Development), BDD (Behavior Driven Development), and ATDD (Acceptance Test Driven Development)
  • In-depth knowledge of Jenkins and GitHub for Continuous Integration and Continuous Deployment (CI, CD).
  • Skilled in data and analytics architecture to advance practices: acquisition and integration, data repositories, presentation, delivery and advanced analytics, metadata management, security, data profiling and data quality.
  • Developed Data Mapping documents, Data profiling, ER diagram, Data cleansing, Dimension tables and Normalization. Explicit insight on Databases, Data warehousing, Data Table Structures, Data marts, Data Analysis, Data Integration, Data Modeling, Schemas like Star and Snowflake schemas, dimensions, facts, and measures.
  • Widespread knowledge of extraction of data from different source systems, transformation (source qualifier, aggregate, router), and load process (ETL) for a Data Warehouse using Business Intelligence (BI) tools like Informatica.
  • Supported testers in identifying test scenarios, creating test plan, test cases and created and maintained RTM and knowledgeable in User Acceptance Testing (UAT), Load/Stress Testing & Performance Testing. Maintained Requirement Traceability Matrix (RTM) to check if functionalities are covered with the test cases.
  • Experienced in Application Program Interface (API) testing using Postman and RESTful to check if the API response data is in JSON or XML format as required by workflow to resolve discrepancies and used Swagger for API documentation.
  • Proficient in developing dashboard reports using tableau, powerBI, qlikview, cognos. Substantial knowledge in APIs such as HL7 v2, FHIR, SMART, and NLP. Proficient with oracle, Microsoft SQL, MySQL.

TECHNICAL SKILLS

Software Development Life Cycle: Agile-Scrum, Scrum-Waterfall, Waterfall, XP, SAFe, RUP, Spiral, Kanban, Scrumban

Testing Tools: HP-QC/ALM, Cucumber, Load Runner, POSTMAN, SOAP UI, Selenium

Business Modelling Tools: MS Visio, Lucid Charts, Balsamiq

Project Management Tools: JIRA, HP ALM, MS SharePoint, Confluence, MS Project, ServiceNow

BI and Reporting tools: Tableau, MS Office Suite (Excel, Word, PowerPoint), Prezi, SQL Server Reporting Service (SSRS), Amazon Quicksight, Kibana, Power BI

Databases and ETL Tools: MS SQL Server, My SQL, Oracle, Informatica Power Center, AWS glue, and cloud

Data Modeling: Conceptual, Logical, Physical, E-R Diagrams, Dimensional Data Models, Star, Snowflake schema

Data Warehousing: EDW, Data marts, ETL, OLTP, OLAP, Slice/Dice, Drill Down/Roll Up, Pivot

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Sr Business System Analyst

Responsibilities:

  • Worked in an Agile-Scrum environment and collaborated with clients to understand their business needs and presented solutions.
  • Networked with Subject Matter Experts (SMEs) and extensive Document Reviews to get an in-depth knowledge of the Business Processes to aid Business Process Improvement (BPI) to define the AS-IS business flow and then collaborated with team to design the TO-BE system. Conducted Gap analysis to ascertain the gap between AS-IS and TO-BE system.
  • Gathered end-user requirements using various elicitation techniques like Interviews, brainstorming and JAD sessions and able to identify which KPI’s they are looking for, to improve the business process.
  • Created Process Workflow, Use-case diagram, and Activity Diagram (UML diagrams) using Lucid Chart.
  • Decomposed the elicited requirements into user stories and conducted a session with all the major stakeholders to define a rigorous Definition of Ready (DoR) and Definition of Done (DoD).
  • Assisted the PO in determining the Cadence of the Sprint and actively contributed to the Release Planning meeting
  • Analyzed the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health (HITECH) compliances to maintain the safety standards of the patient health data.
  • Extensively collaborated with the Source System Experts to identify the various data sources and their types
  • Created Fact Tables and various Dimensions associated with the project and actively participated in the designing of Schema for easier and faster Data Retrieval.
  • Interacted with the team for designing and implementation of Use Cases and Test Plans
  • Assisted the technical team to identify the source and the target of the data for efficient data migration through ETL process using Microsoft SQL Server Integration Services (SSIS)
  • Assisted in loading of all the transformed data into a Datamart Architecture of Data Warehouse
  • Designs and develops the logical and physical data models to support the Data Marts and the Data Warehouse.
  • Documented the Source of the Data, Transformation logic associated with it and the Target in the Data Mapping Document and communicated it across all the concerned stakeholders
  • Used SQL” SELECT” queries in analyzing and validating SSIS ETL database data warehouse processes.
  • Helped the ETL team to construct Hybrid OLAP (HOLAP) queries to process the multi-dimensional data
  • Aided the Report Manager in generating various Pie Charts using Tableau and created Ad-Hoc reports to provide Business Intelligence (BI)
  • Conducted User Acceptance Testing (UAT) and actively participated and facilitated testing of the system in Application Programming Interface (API) testing.

Environment: Scrum-Agile Environment, Data Warehouse, JIRA 7.13.9, Confluence7.0, Microsoft SQL Server Integration Services (SSIS), Microsoft SQL Server Analysis Services (SSAS), Tableau 2020.1, Cognos, MS Excel 2016, MS Word 2016, MS VISIO 2016

Confidential, Austin, TX

Sr Business System Analyst

Responsibilities:

  • Interviewed Subject Matter Experts (SME) with structured and unstructured questions to develop an understanding of business processes & analyzed the workflow of the laboratory
  • Understood the gap between Standard Operating Procedure (SOP) and actual procedure by analyzing the routine and batch lab testing starting from sample entering to loading reports.
  • Documented and Mapped As-Is To-Be state (BPMN) to set a Point of Reference and performed process mapping using flowcharts to understand the required process improvement
  • Facilitated sessions like requirements sessions, instrument interface requirement sessions, and implementation sessions with the PO to get a better understanding of available instruments, tests, test procedures, R&D procedures, associated standard codes, and regulations.
  • Participated in Scrum ceremonies, assisted the Product Owner in writing the epics, prioritizing user stories using JIRA, acceptance criteria, and framing Definition of Done (DOD) for the PSPI (Potentially shippable product increment)
  • Developed low fidelity mockups and wireframes with the UI designer and lab analyst using Balsamiq.
  • Worked with the developer in creating SQL queries functions to extract data from the sources. Validate data in Data warehouse and to ensure the data loads to the appropriate data sets.
  • Familiar with ISO 15189, ISO/TS 22367, ISO 9001. Followed and documented GLP (GxP) to maintain the laboratory according to its standards.
  • Implemented and maintained a GxP compliant QMS. Extensive knowledge of QMS, including Deviations, CAPAs, Change Controls and implementation of documentation to support Computer Systems operations.

Environment: Agile-Scrum, JIRA 7.13.9, MS SQL Server, MS Visio, Balsamiq, Microsoft Project, Lucid Charts, SAP ERP, Tableau 2019.1, Swagger UI, Postman, JIRA-Zephyr, Confluence 7.0, Cucumber.

Confidential, Dublin, OH

Business System Analyst

Responsibilities:

  • Gathered end user business requirements through Interviews, Surveys and Analyzing the current enrollment and scheduling process by practically being on-site. Participated in the Product Vision meeting to understand the desired features of the system.
  • Systematically documented all the elicited requirements into a matrix to cover all the conceptual functionalities and the logical solutions associated with new system and to track the progress of these functionalities.
  • Conducted GAP Analysis to thoroughly understand and document AS-IS process flow and to determine the TO-BE process flow by considering all the Functional and Non-Functional requirements
  • Communicated across all the Stakeholders various aspects of HIPAA compliance to keep the health data protected from any users who are unauthorized to have access to the health data.
  • Helped the PO to populate and refine the Product Backlog, further slicing the PBI’s into User Story and tasks to be included in the Sprint Backlog and eventually defining Acceptance Criteria for the user story to be included in implementation.
  • As a part of Collaborative team, sporadically acted as a Proxy Product owner during the Scrum Ceremonies.
  • Involved in ETL process using the Informatica PowerCenter and performed transformation on the landing database. Logged the source table information and the target table information with transformation logic on the Source-Target document
  • Produced Unified Modelling Language (UML) diagrams such as Use-Case Diagrams and Sequence diagrams for the Business Stakeholders and end-users to get a better perspective on the flow of the system.
  • Assisted in creating OLAP queries for report formatting and static report generation.
  • Performed RESTful API documentation and specification for request and response messages using POSTMAN.
  • Reviewed the licenses and used Confluence to log the business solution recommendations and integrated JIRA tool to log issues, manage defect bug lifecycles and track the progress of the team.
  • Performed Validation Testing on the application in accordance with 21 CFR Part 11
  • Assisted in designing, implementing, and validating 21CFR Part 11 compliance strategies and in reviewing LIMS validation documents with the QA team to meet FDA and ISO regulatory compliance.
  • Assisted in Computer System Validation (CSV) which is according to FDA regulations relating to 21 CFR Part 11 and validating requirements like reporting features, password regulatory rules, and session time out for the LIMS system.

Environment: Agile-Scrum, healthcare Salesforce cloud, Oracle DB 11g, MS SQL, Balsamiq, MS Project, Lucid Chart, Office 365, JIRA, SharePoint, ALM v12, Swagger, Postman 7.11, XML, Cucumber 3.1.2, Node.js, Informatica Power center 9.6x.

Confidential

Business System Analyst

Responsibilities:

  • Gathered end-user business requirements through Interviews, Surveys, and Analyzing the current process by practically being on-site. Participated in the Product Vision meeting to understand the desired features of the system.
  • Conducted GAP Analysis to thoroughly understand and document AS-IS process flow and to determine the TO-BE process flow by considering all the Functional and Non-Functional requirements.
  • As a part of the Collaborative team, acted as a Proxy Product owner during the Scrum Ceremonies.
  • Participated in Scrum ceremonies, assisted the Product Owner in writing the epics, prioritizing user stories using JIRA, acceptance criteria, and framing Definition of Done (DOD) for the PSPI (Potentially shippable product increment).
  • Produced Unified Modeling Language (UML) diagrams such as Use-Case Diagrams and Sequence diagrams for the Business Stakeholders and end-users to get a better perspective on the flow of the system.
  • Using Balsamic tool, extensively creatively created low-fidelity Wireframes and high-fidelity Mockups to visualize the upgraded UX/UI of the system keeping in mind the graphic user interface (GUI) requirements.
  • Performed RESTful API documentation and specification for request and response messages using POSTMAN.
  • Reviewed the licenses and used Confluence to log the business solution recommendations and integrated JIRA tool to log issues, manage defect bug lifecycles and track the progress of the team.
  • Created and managed Test cases, Test plan, Test Scenarios through HP ALM.

Environment: Agile-Scrum environment, JIRA, MS Visio SQL, Balsamiq, MS Office, Postman, Tableau, HP ALM.

Confidential

Business system analyst

Responsibilities:

  • Assisted senior business analyst in Requirements Workshop, Document Analysis to elicit multifarious requirements.
  • Assisted in performing Card Sorting to understand about the view of customers regarding the UI part.
  • Based on the outputs of these sessions, assisted in developing Release planning document, pre-defined release schedule, Business Requirement Document (BRD), System Requirements Specification (SRS) document and Product backlog.
  • Assisted senior business analyst to create Review artifact after Sprint Review.
  • Assisted in designing various UML diagrams like Use case, Activity and Sequential diagrams using Lucid chart.
  • Used MS-Project for keeping track of various tasks and used SharePoint for document management.
  • In development phase, analyzed the working of software in developing environment.
  • Also actively participated in various Scrum ceremonies like Sprint planning, Daily standup, Sprint retrospective and Sprint review along with other Development team members.
  • In the testing phase, helped in developing various Test cases and assisted in defect management using ClearQuest
  • Assisted in conducting User Acceptance Testing (UAT) and addressed concerns of users.
  • Maintained continuous communication with developers and testers to ensure that the modifications are aligning requirements.
  • Assisted the Operation and Maintenance team in documenting the Standard Operation Procedures (SOP).

Environment: Water-Scrum-fall, Power BI, Microsoft Visual Studio 2013., Microsoft SQL Server 2012, MS-Office, MS-Project 2010, Lucid chart, SharePoint.

Confidential

Jr Business Analyst

Responsibilities:

  • Worked in Waterfall Methodology and extensively involved in Requirement Analysis, Requirement Gathering
  • Assisted lead BA in creating the Vision and Scope documents along with Concept Proposal document
  • Created the Requirement Traceability Matrix (RTM) under the guidance and assisted in defining Entry and Exit Criteria
  • Identified the current business processes and conducted Gap analysis and reported the findings to lead BA to collaborated with the team and design the system defined navigation path using Clickstream Activity
  • Conducted the Cost-Benefit Analysis (CBA), Feasibility Study, Risk Analysis and documented the Analysis Report.
  • Documented and maintained business requirement document and Functional requirement document assisted the lead BA in collecting project scope, business goals, business rules, and business objectives, assumptions, constraints, and risks.
  • Experienced in Facilitating Joint Requirement Planning (JRP), Joint Application Development (JAD) with Business User Groups, Subject Matter Experts, and IT Groups to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project’s exposure to the forces of change.

Environment: Waterfall, MS word, MS Access, SQL Server v2012, MS Office, MS Visio

Confidential

Dentist

Responsibilities:

  • Diagnosing oral diseases. Operate x-rays and diagnostic equipment effectively to examine teeth and gums.
  • Educate patients on preventive dental care and oral health care. Ensuring the safe administration of anesthetics.
  • Operate x-rays and diagnostic equipment effectively to examine teeth and gums.
  • Performing surgical procedures on the teeth, bone, and soft tissues of the oral cavity such as filling, extractions, root canal treatments, scaling and dentures.z
  • Monitoring growth and development of the teeth and jaws. Creating treatment plans to maintain or restore the oral health of their patients.

Hire Now