PROFESSIONAL OBJECTIVE:

To obtain a position in Informational Technology field that will maximize my skills in analysis, programming and coordination of the development and implementation of automated financial and administrative systems.

SUMMARY:

• Highly experienced with analysis and problem solving.
• Develop and document such solutions such as: proposals, functional specifications, establishing/maintain work plans and issue list, creating test, implementation and training plans and acceptance criteria documents.
• Very knowledgeable of the life cycle of the Revenue Cycle including the Accounting/Financial reporting.
• Effective at advising the customer in the management of their business through maximizing their use of the applications.
• This includes conducting operational analysis and system utilization reviews
• Ability to handle multiple projects and deadlines
• Proficient in Programming languages: SQL, Expect and Winbatch
• Very attentive to details of work
• Knowledge of an application life cycles and documenting network diagrams
• Experienced trainer
• Highly experienced with MS Excel, MS Word, MS Access, MS Visio, MS Project, MS Powerpoint and MS Publisher
• Experienced Help Desk
• Assisted Help Desk during days and was on call after hours

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Accounting system out of balance by 25,000 in 2017 which I found and corrected
• Accounting system out of balance by 56,00 in 2018 which I found and corrected
• Balancing 2019 banking statements
• Assisted with inventory
• Updating system with regulatory changes as needed
• Providing assistance to my aging mother

SENIOR SYSTEMS ANALYST

Confidential

Responsibilities:

• Attended Systems Training at Credible
• Created Monthly Closing Procedures
• Updated tables per regulatory changes
• Participated in weekly vendor call to discuss issues
• Researched items off of revenue reports that accounting found incorrect GL numbers

LEAD SYSTEMS ANALYST

Confidential

Responsibilities:

• Provide technical leadership for the applications management team which includes interface management.
• Participate in technical and strategic direction planning for Information Technology.
• Interact with customers, vendors, and management to determine system requirements for existing and proposed operations, identify system and procedural problems and assist in the implementation of solutions as necessary. Develop and document such solutions such as: proposals, functional specifications, establishing/maintain work plans and issue list, creating test, implementation and training plans and acceptance criteria documents.
• Coordinate with Release and Change Management, system vendors and colleagues in IT Infrastructure in accomplishing corporate objectives.
• Coordinate system and user acceptance testing for all system enhancements.
• Set information access controls and standards for enterprise applications. Review and test access controls.
• Coordinate capacity planning and licensing for enterprise applications. Recommend license procurement as needed.
• Provide Applications support and training of enterprise applications.
• Created SQL queries to assist in determining data issues with the database.
• Provided after hours on call help desk support.

DATA ANALYST

Confidential

Responsibilities:

• Responsible for ensuring that Confidential Benefits obtain an Authorized Status.
• Worked Data Status Report, Cancelation Report, Batch Error Reports.
• Participated in the King County Confidential group.

SENIOR SYSTEMS ANALYST

Confidential

Responsibilities:

• Participate in the design and development of future software solutions for automated financial systems supporting Business Operations and the client.
• Assist stakeholders in defining business needs, from computer system functionality to project definition and reporting requirements.
• Provide mentorship for the analyst staff.
• Implement new functionality and maintain current application functionality.
• Project lead for the financial software upgrade.
• Design/develop reports through standard reporting tools using SQL and DBMS.
• Developed scripts using Expect language within the I - S-E application.
• Maintained Object Script and Winbatch programs.
• Maintained the CPT/HCPC and ICD-9 databases.
• Implemented and maintained all interfaces, including Reg/ADT, Charge Interfaces and outbound extracts,

APPLICATION SUPERVISOR

Confidential

Responsibilities:

• Participate in the design and development of future software solutions for automated financial systems supporting Corporate Business Services and Confidential .
• Assist stakeholders in defining business needs, from computer system functionality to project definition and reporting requirements.
• Facilitate the prioritization of work for the analyst staff.
• Participate in goal setting and strategic direction planning for Information Technology. Assist in development and prioritization of goals and objectives.
• Coordination with Steering Committee and external vendors in accomplishment of corporate objectives.
• Oversee staffing analyst workload, evaluation, and salary administration.
• Provide mentorship for the analyst staff.
• Assist analyst staff with support of the core business applications.
• Assist application trainer in developing training documents.
• Created and implemented new process and templates for project documentation
• Interim VMS/Cache Administrator
• Implement new functionality and maintain current application functionality within the Confidential Business applications.
• Knowledge transfer of application functionality and change to IT Analyst staff.

SENIOR APPLICATION CONSULTANT

Confidential

Responsibilities:

• Effectively advising the customer in the management of their business through maximizing their use of the Centricity Business Solution applications.
• This includes conducting operational analysis and system utilization reviews.
• Development and documentation of project deliverables such as: proposals, functional specifications, establishing/maintaining work plans and issue lists, creating test and implementation plans and acceptance criteria documents for large Integrated Delivery Networks.
• Document current and future workflow processes based on best practice protocols.
• Redesign systems based on business needs and protocol.
• Implement new functionality and maintain current application functionality.
• Design/develop reports through standard reporting.
• Conduct and develop customized training and reference materials.