KEY SKILLS:

Configuration Management

CMM/CMMI/ITIL

Serena Product Suite (VM, SBM, Mover, Dem)

Clear Case

CA Change Manager

Quality Assurance

UNIX (Solaris/HP/AIX)

Shell Scripting (BASH)

Mainframe environments

Open System Environments

Database environments (Oracle, DB2, MySQL)

Microsoft .NET Environments

Team Foundation Server

Quality Center

Subversion

Web Services (Apache, JBOSS, Web Sphere)

Build Management (OM, Maven, Jenkins, ANT)

ALM Design and Architecture

Project Management

EXPERIENCE:

Confidential, GA

Senior Operations Analyst

Responsibilities:

• Responsible for supporting the implementation of applications development initiatives and the transition into installed business solutions.
• Includes setting up the environment for testing and production to arranging for the infrastructure needs to implement new initiatives.
• Design and implement deployment, rollout, and migration strategies for application development projects.
• Coordinate the infrastructure aspects of an application development project, serving as liaison to appropriate infrastructure colleagues.
• Troubleshoot problems with installed systems, identifying and ensuring the resolution of any infrastructure issues.
• Participate in project estimation, providing insight into timing and resource needs for the infrastructure elements.
• Serve as coach or mentor to junior analysts

Confidential, GA

Configuration Management Analyst

Responsibilities:

• I was responsible for the implementation and design of SCM processes (ITIL, CMM) and solutions (ALM Principles).
• I have successfully developed the automated build process using OpenMake Meister, Maven, Jenkins and TFS for the .NET and Java based development platforms.
• My daily activities was but not limited to the development and enforcement of SCM best practices in the area of service delivery, change control, build automation and application life cycle management.
• Provided staffing augmentation to SCM solution providers in order to extend their solution contract/consulting services.
• I was responsible for design and implementation of mid - to-large SCM projects for providers.
• In these engagements I also provided best practices in the area of service delivery, change control, automation and ALM.

Confidential, GA

CA Technical Support Engineer

Responsibilities:

• I provided Harvest/Openmake technical support to Confidential external and internal customer/consultants via telephone, email, and fax. Obtained detailed descriptions of technical questions and/or problems and then test, recreate them, providing customers with answers or solutions.
• Responsibilities included liaisons between the CA customers and CA development staff and assisting with partner implementation questions as they arise.
• In this role I also, needed an in-depth understanding of all operating system, a familiarity of development environments (.NET, Java, etc.), understanding of SCM Methodologies (ITIL, CMMI, ISO, etc), network architectures and security authentication such as OpenLDAP, etc.

Confidential, NY

CA Architect and Senior Consultant

Responsibilities:

• Design, Installation, Implementation, Testing, Documentation, and final Production Deployment to CA external clients.
• In this Consultant role I had the responsibility of designing and implementing the Harvest to OpenMake integration and automation using custom UDPs, Windows Batch and Unix scripting to tie the solutions together (hrefresh, harrefresh, hsysnc, etc).
• This engagement also includes the evaluation of current configuration management and change control processes as well as SCM/ALM tools evaluations, Atrium Orchestrator and Serena Dimensions.

Confidential, Alpharetta, GA

Configuration Management Process Engineer

Responsibilities:

• Responsible for the development and implementation of the configuration management processes for card services within FIS.
• This function involved the development of the Configuration Management procedures used by development in their day-to-day job responsibilities (i.e., Source Code Control, Build Management (Open Make), Change Control, (CMMI). I am also responsible for the implementation and training of these procedures to on-shore and off shore development personnel.
• Other duties include the coordination of enterprise activities that surround configuration management and to assist senior management in achieving their short and long-term goal in this area.
• I reported directly to the card service VP and SVP in regards to enterprise SCM initiative.
• Responsible for the over all task associated with Configuration Management.
• These responsibilities include all build and migration procedures as well process documentation of all related build activities executing on 6 build machines using VSS and ANT. I am also responsible for the Star Team and Test director administration.

Confidential, Atlanta, GA

Configuration Management Analyst

Responsibilities:

• Responsible for the over all task associated with Configuration Management for Confidential eCommerce Division.
• These responsibilities include all build and migration activities as well process documentation.
• As the Configuration Management Analyst, I was also responsible for the CVS administration and the conversion to PVCS Version 8.0 (Tracker, VM, Builder and Mover 1.0) for the ecommerce division.
• This role also involved the support and the administration of the Testing environments, which included ANT, Apache Web Server, JBOSS, PHP, Openssl and Solaris.