EXPERIENCE SUMMARY:

• I have over 15 years of Information Technology Consulting experience, ranging from project management to programming.
• My experience is in the utility, financial, pharmaceutical, manufacturing, retail, software, e - commerce, insurance, accounting, airline, and government industries.
• Agile Requirements Management, Budgeting, Business Process Modeling (BPM), Rational Rose, Rational Requisite Pro, Rational Unified Process (RUP), UML, Use Cases, User Interface Design, Structured Analysis, Data Flow Diagrams, Specifications, Sequence Diagrams, Rapid Application Development, Accenture Delivery Method

TECHNICAL SKILLS:

Software: Microsoft Word, Visio, Excel, PowerPoint, Outlook, MS Access, Internet Explorer, Microsoft Project, WordJIRA requirement management toolProforma ProVision business process modeling (BPM)Rational Rose, Rational Requisite Pro, Use Case ModelingUNIX HTML, C++, SQL, TOAD, SQL Navigator, ORACLE, Clear Access, PGP

NT/Windows: SQL Server, HTML, MS FrontPage, Visual BasicHardware HP UX, Sun Sparc Center 2000, IBM ES 9000Training ORACLE PL/SQL, ORACLE8 DBA, Java, XML, ASP, Perl, FTPRational Requirements Composer, Rational Team ConcertPrimavera construction job cost, Enterprise Architect

PROFESSIONAL EXPERIENCE:

Lead Business Analyst

Confidential, Mountain House, CA

Responsibilities:

• Created a start-up company’s business process to recommend gifts over the Internet. product creation, apply for patent, program web site.
• Managed requirements for 9 weekly sprints.
• Tasks included: analysis of marketing results, develop theory to improve results, improve website, author advertising.
• Run the advertising again, and learn.
• Managed business process to optimize results. creating and drawing new business process, measuring progress thru each process, creating ideas of how to increase numbers for each step in business process, documenting what works and documenting what does not work.

Executive Business Analyst

Confidential, South San Francisco, CA

Responsibilities:

• Direct quote from client management.
• Led team of 4 Business Analysts to create Functional Specifications.
• This included future Business Process diagrams, use cases, and Supplemental Specifications.
• 227 pages. 47 use cases.
• Specifications define an enhanced Contract Management System, which is used world-wide by Confidential .
• Client departments: Pharmaceuticals, Diagnostics, Legal.

Lead Business Analyst

Confidential, Mountain House, CA

Responsibilities:

• Created a start-up company’s business process to invent, manufacture, and sell full spectrum LED lights.
• Tasks included: product creation. product cost/benefit analysis, determination of which products to develop, setting priorities for product development.

Lead Business Analyst

Confidential, Pleasanton, CA

Responsibilities:

• New designs specified web services to provide benefits information in Provider offices.
• Took Rational Team Concert and SDLC training.
• Participated in meetings to explain technical solutions to managers.

Lead Business Analyst

Confidential, Mountain House, CA

Responsibilities:

• Created a start-up company’s business process to sell wireless internet access. product cost/benefit analysis, determination of which products to develop, setting priorities for product development.
• Installed digital certificate for secure communications.

Lead Business Analyst (Consultant)

Confidential, Portland, OR

Responsibilities:

• Wrote requirements document for VMware security project, which included: business process models (swim lanes), functional, and technical requirements.
• Required service level agreements documented.
• Created requirements compared to vendors matrix. Evaluated potential solutions and provided recommendations.
• Results were used to initiate Network Segmentation Project.
• Authored Technical Architecture for VMware security project.
• Drew Local Area Network topology and Application grid diagrams as a reference architecture for future network deployments. Diagrams included the network, user interface, business rules, and database layers, and the allowed secure transactions between each part of the network.
• Results provided a security framework for application development.
• Evaluated vendor software for full disk encryption. Compared list of requirements to available products and made recommendations.
• Wrote test plan and test cases to demonstrate and evaluate vendor products. Data on PCs was encrypted, thus providing increased security if a PC was lost or stolen.

Lead Business Analyst and Acting Project Manager

Confidential, Honolulu, HI

Responsibilities:

• Conducted interviews with marketing Director and Managers to document business requirements.
• Created hierarchical business process models depicting two levels of detail for airline flight purchase process (current, “as-is”).
• Created new business process model for selling flights (future, “to-be”).
• Performed fit-gap analysis to derive business functional requirements.
• Documented 5 change requests and obtained approval before changing project scope.
• Reviewed requirements document with marketing management and customer service management.
• Designed 6 new web pages (comps) to implement the airline flight sales process. Included all required look-and-feel specifications (colors, banner content, etc.)
• All data elements described in detail (origin, type, length, validation, usage).
• All buttons, links, and other page functionality fully specified.
• Reviewed new web page designs with system developers.
• Provided tag design for web page usage, conversion rates, and analytics.
• Interviewed maintenance and engineering management to gather non-functional requirements for aircraft inspection system, which included hardware characteristics, service level agreements, and quantities of rugged laptops required.
• This will enable a conversion to electronic maintenance records.

Lead Requirements Analyst and Acting Project Manager

Confidential, San Francisco, CA

Responsibilities:

• Created new Reference Architecture and system development method based on The Open Group Architectural Framework (TOGAF).
• Reference architecture included web portal, business logic, and web services layers.
• New system development method detailed 8 phases of each project, which, when completed would produce a system in the form of the reference architecture.
• Created and presented training as part of change management.
• I created a new interface architecture to link the SAP Work Planning and Work Order functions to the CBM standard jobs and standard tasks.
• Contributed 4 pages of material and updated the Solution Blueprint.
• Created business process diagrams for current and future processes.
• I also specified compliance reports created from SAP data extracts.
• Maintenance records are now kept in electronic form, allowing for trending and rapid search.
• Method was PDM.
• I reviewed new SAP workflows and forms.
• I recommended improvements.
• Acting in the Solution Architect Role, architected a new meter data web service.
• This web service supplied past, present, and projected meter readings to seven calling systems.
• Database monitoring and logging, file encryption, full disk encryption, and requirements to resolve audit findings.
• Sources of requirements included NERC CIP and NIST FISMA. Industry standards were studied and converted into requirements for the 4 projects. Requirements covered increased security and compliance reports.
• I created 14 web page designs for the Internet Energy Audit application.
• Designs were wireframes, using Visio.
• Marketing. System provided compliance with state energy efficiency regulations.
• Led a team of 7 analysts to create the design specifications for the 6 eCommerce systems
• Also created a matrix of the business rules that defined types of generators and the energy market transactions.