SUMMARY:

• Excellent oral, and written, communication skills and very organized; highly motivated and an effective team member.
• Working wifin the Agile and Waterfall framework to develop and enhance software.
• Acceptance test - driven development (ATDD)
• Working wif business partners/stakeholders to elicit and document high level business requirements via JAD sessions and other types of working sessions.
• Working wif up/downstream systems to communicate requirements and assess downstream impact.
• Working wif Quality Assurance to support testing efforts.
• Automation Testing using Selenium.
• Manual Test Case Design and Test Execution
• Experienced in ALM - Update requirements, Test Case, Test Scripts. Understanding /collecting metrics and able to handle status reporting.
• Creating and managing requirement/work traceability
• Digital space marketing
• API mapping
• Experienced in Moodle LMS & Totara LMS environments
• Experienced in e-Learning
• Experienced wif login technology
• Experienced wif CMS technologies
• Experienced wif system validation
• Experienced working wif IT specialists
• Managing Visual Task Boards
• Coordinated activities wif project leadership and planning.
• Analyzing high-level business requirements and decomposing them into functional and non-functional requirements, Use Cases, User Stories, and Story Cards wif testable acceptance criteria.
• Multi- Lingual
• Proficient in IBM Rational Requirements Composer, Rational Team Concert, Team foundation server, Jira, Licensed MSDN, Trello, Basecamp, HP Quality Center and Gherkin, people soft, integrating PS HR/Payroll and PS Financials, Travel Analyst
• Proficient in Microsoft Word, PowerPoint, Excel, Visio, Outlook, Adobe Photo-shop, Illustrator, and Dream weaver.
• Proficient wif Windows 2000, XP, 7, 8, 10
• Proficient wif virtual machines, various boot configurations, and imaging clients
• Familiarity wif server systems and web development.
• Experienced working wif customer data and CPG brands using SQL to communicate wif Database
• Data migration
• ETL
• AWS Experienced
• FileNet
• Reporting Tools such as SSAS, SSRS, SSIS

PROFESSIONAL EXPERIENCE:

Scrum Master / Business Analyst

Confidential, Miami, FL

Responsibilities:

• Conducted a highly interactive Scrum Workshop for the new cross-functional team members and emphasized the importance of scum framework and ceremonies involved. Mentored and monitored the team to follow best Scaled Agile (SAFE) principles / guidelines.
• Effectively communicated weekly project status, burn down charts to executive and business leadership. Facilitated all scrum ceremonies like sprint planning, daily scrum, sprint review, sprint retrospective, and backlog grooming.
• Recommended best practice methods, tools, and planned training events to accelerate DevOps adoption in our team. Assisted PO in writing user stories, use cases, managing sprint, product backlog in Jira, moving stories, tracking defects, impediments, retrospectives, and monitoring burn down charts.
• Experience wif tracking sprint progress from “To-do” “In-progress” and “Complete” using multiple information radiators. Incorporated “change request” from the product owner and smootaned the process wifout interruptions.
• Played a pivotal role in setting up user acceptance criteria for user stores to the helpline of business. Made sure user stories have met the investment criteria and tasks have met wif smart criteria while assisting the PO in prioritizing the Product Backlog Items (PBIs) using techniques like MOSCOW, paired comparison.
• Participated in Scrum of Scrum events to identify dependencies across the team, removing impediments, collaborating wif scrum masters, providing a status update to program stakeholders and business owners on a weekly basis.
• Closely worked wif the team on the Definition of Ready (DOR) and wif the Definition of Done (DOD), which expedited the work of the team in relations to user stories. Supported the team in CI/CD to produce a potentially shippable product.
• Built a trustworthy and safe environment where problems can end-users wifout fear of blame, retribution, being judged, wif an emphasis on healing and problem solving.
• Conducted user trainings and presentation to senior management on system features.

Business Analyst II

Confidential, Tallahassee, FL

Responsibilities:

• Business Analyst working on multiple projects at an advanced level
• Experience working on medium to large scale projects as well as handling day-to-day operational requests from the subject matter expert
• Responsible for the documentation of issues and suggested solutions intended to improve the control environment, streamlines the business and achieves operational excellence
• Performed DevOps for Linux Mac and Windows platforms and worked wifin the Cloud for integration processes
• In - depth noledge of creating use case, activity, logical, component and deployment views wif rational tools to extract business process flows and workflows theirby helping development and quality assurance teams in understanding the requirements.
• Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator wif excellent interpersonal skills
• Excellent working noledge of TCP/IP and OSI layers model (Layers and intra-layer communication)
• Experience in SDLC Methodologies; Agile, Scrum and related terminology such as Daily Scrum, Product Backlog, Release Burndown, Scrum Master, Sprint Planning Meeting, To-do and Work in Process Charts
• Performed Gap Analysis to check the compatibility of the existing system infrastructure wif the new business requirements
• Implemented reports and report request forms for use on the Web using ASP, ADO, and JavaScript.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development

Environment: Win Runner, Load Runner, Quick Test Pro and PR Tracking, OSI Seven Layer Model, LAN/WAN, IWAN, TCP/IPv4, TCP/IPv6, SNA, APPN, DLS, SD LLC, BGP, OSPF

Business Analyst

Confidential, Doral, FL

Responsibilities:

• Led the requirement gathering process for application development and enhancement.
• Designed web service integrations such as Offer Attribution (OA) and Fair Value Assessment (FV).
• Designed costing architecture of Products, Technical Services (TSS) and Advance Services (AS) to retrieve standard cost, royalty cost, overhead cost, service cost and rebates for each SKU and special lines in the deal from various cross track costing systems.
• Worked wif China Country Enablement (CE China) Business Team to understand their manual costing system and helped them automate dat process in NGMDM
• Resolved many calculation issues in NGMDM and documented the entire calculation design for better understanding.
• Work wif different Business teams to understand the requirements in every release and tan document the same in a Functional Specific Document (FSD) and get sign offs from both IT and Business.
• Work wif UX teams to get the wire frames and HTMLs for the application UI.
• Support SOX audits every quarter by providing a complete walk through of NGMDM application to the SOX teams as part of Cisco's compliance processes.
• Perform BAT (Business Acceptance Testing) for NGMDM for many successful releases
• Perform smoke testing during the production Go-Live window and tan support the normalization phase by helping support team in analyzing the issues.
• Generate multiple reports using Data Analysis to facilitate IT and Business Teams understanding on any requirement.

Environment: SSAS, SSRS, SSIS, Power BI, Lotus Notes, MS Office Suite, MS SharePointMS Visio, MS Project, Planning, Request IT, Access IT, PeopleSoft