Program Manager Resume

SUMMARY:

20+ years success leading technology transformation initiatives and delivering high quality solutions
Repeated s defining infrastructure transformation strategies based on understanding of complex operations ecosystems and their platforms. Perceptive, influential leader with acute business acumen and expertise in building and leading high - performance teams to stimulate transformational change, innovation, and value creation. Expertise applying Agile and
SDLC methodology to direct business process improvement initiatives. Articulate communicator, adept at succinctly explaining systems and best practices to key internal and external stakeholders, forging solid relationships with partners and building consensus across multiple organizational levels. Technical proficiency: SaaS, Cloud Software, Oracle, Fieldglass, Coupa, Ariba, PeopleSoft, VMS.
Strategic Planning
Business Process Improvement
Budget Management
Portfolio Management
Change Management
Stakeholder Relationships
Requirements Analysis
Team Building & Leadership
& Development
Systems Analysis and Architecture

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

Lead continuous process improvements, spearheaded effort to digitize contingent worker business process, resulting in $245m in operational savings in year two of implementation.
Drove digital transformations, conducted configuration and process mapping to replace aging Oracle procure-to-pay solution; saved $5m in software costs over five years.
Managed procurement transformations, strategized and created architecture plans, benchmarked process to industry standards.
Championed development of transformation initiatives, including C-Worker, established program plan, governance, roadmap, and structure for team of more than 60; saved $15m/year against industry averages for Cloud software costs.
Facilitated innovative service processes, implemented controls to manage more than 50,000 contingent workers globally and $3.5b in annual services spend.
Directed global initiatives, managed one of largest VMS/managed service provider (MSP) implementations worldwide and integrated disparate teams across multiple business units.
Managed vendor and staffing program for Global Product Sales and Service IT organization, negotiated and tracked more than $25m/year budget for team of approximately 400.
Supervised quality assurance (QA) programs, outsourced QA for Quote-to-Cash business line, managed vendor engagement and nearly 200 QA professionals; strengthened internal and external partnerships.

Confidential, CA

Technical Project Manager

Responsibilities:

Spearheaded successful closing of implementation of PeopleSoft project, managing critical issues, resolving conflicts, and performing necessary analysis to meet organizational objectives.
Oversaw integration of Graduate Admissions business process into PeopleSoft, creating and implementing integration plan to handle thousands of applications annually.
Managed data conversion component of Academic Information Systems project, identifying potential conflicts and resolving performance and server capacity issues for more than 30 million records.