We provide IT Staff Augmentation Services!

Project Coordinator Resume

SUMMARY:

  • Productive leader of project managers whose strengths include gathering and mentoring people toward a successful project. Assisted 100k’s of travelers every year by reducing travel stress and gaining a positive airport experience. Seeking to inspire your teams by bringing them together to complete your projects successfully for the next role.
  • Reduced costs by $300K and streamlined on board products by managing a $4M+ product spend with an overall budget of $9M
  • Created a resource management system and an elevated reporting system within Planview through PowerBI to track project budgets, progress and status, which became the model for other departments to follow in their implementation strategies
  • Led DFW Airport customer service project by interviewing and hiring agents to assist Terminal customers to make their travel experience a more relaxing and comfortable one
  • Operations Management | Supply Chain Optimization | Customer Service | Business Process Improvement | Aerospace | Project Management | Strategic Leadership | Portfolio Management
  • Program Management | Scrum Master | Agile | Team Leader | Budget Management | Profit and Loss Management (P&L) | Return on Investment (ROI) | Key Performance Indicators (KPIs) Standard Operating Procedures (SOPs)

TECHNICAL SKILLS:

  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) | Microsoft PowerBI | Microsoft Project
  • Google Suite (Calendar, Gmail, Drive, Docs, Sheets, Slides) | Zoom | Dropbox | Slack Odoo | Oracle | SAP | MAS | PlanView | Risky Project Suite | Kanban

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator

Responsibilities:

  • Implemented Portfolio Management System within the Engineering PM
  • Created a resource management system and an elevated reporting system within Planview through PowerBI to track project budgets, progress and status
  • Implemented a new project approval system within the Engineering PMO in Planview

Confidential

Project Manager

Responsibilities:

  • Managed electrical projects post - engineering stage through final installation
  • Oversaw material orders, delivery organization, verifying products received and inventoried; all areas of supply chain
  • Created RFPs and subcontractor contracts to meet business needs
  • Managed budget from project implementation to closing to increase profit margin
  • Supported two project managers in their projects from implementation to close
  • Conducted Lessons Learned to improve future project processes
  • Coordinated with upper management on new PMO office and procedures
  • Created and implemented new forms and processes through research and small groups to improve processes on a company wide scale
  • Mentored site superintendents desiring career progression to project management

Confidential

Customer Experience Coordinator

Responsibilities:

  • Coordinated project schedules, resources, budget and manage scope for all Customer Experience Projects
  • Prepared, implemented and oversaw budget, accounts and new policies
  • Reported project updates to senior leadership and stakeholders for each project
  • Managed multiple contracts for the Customer Experience department to ensure budget and scope of contract completion
  • Implemented customer experience personnel project in terminals
  • Oversaw all Terminal D airline operations to facilitate multiple arrivals and departures using the resource management system
  • Wrote contract scope for multiple Terminal D contracts and track contract spend through invoicing for multiple contracts managed by the assistant terminal managers
  • Coordinated with Terminal Management Team to ensure airlines have gate assignments, baggage make-up units, ticket counter, arrival carousels and facilitated feedback loop

Confidential

Supply Chain Analyst

Responsibilities:

  • Place all catering orders for multiple regional carriers at multiple stations contracted by American Airlines
  • Managed project to invoice reconciliation between vendors, caterers, and accounts payable department at American Airlines

Confidential, Dallas, TX

Operations Team Lead

Responsibilities:

  • Completed on-time departures for over 300 arrivals and departures daily
  • Led load planning, ramp traffic operations to ensure the safety of all aircraft
  • Spearheaded cross-functional initiative to achieve better on-time performance, creating a better customer experience
  • Ran project to insert customer experience personnel in the SOC department to improve the customer’s experience

Commodity Manager

Responsibilities:

  • Evaluate and propose saving initiatives for the in-flight and aircraft part components to reduce cost throughout entire supply chain
  • Reduced costs by $300K and streamlined on board products by managing a $4M+ product spend with an overall budget of $9M
  • Executed sourcing process, negotiation and implementation of products for Catering and M&E (RFP, Reverse auction, financial analysis, and negotiation)
  • Implemented and facilitated the return of liquor back on board all aircraft
  • Reviewed, analyzed and determined invoicing from initial purchasing of Embraer products from 10 years prior to reach settlement with Embraer
  • Implemented new audit procedures, a new gate management system and an airline relocation from one terminal to another

Hire Now