Contract Project Manager Resume
2.00/5 (Submit Your Rating)
Buffalo Grove, IL
SUMMARY:
- He is highly organized and a driven professional with a proven track record of optimizing budgets and exceeding deadlines.
- Skilled at establishing and maintaining collaborative teams as well as long - term business relationships. strategic and analytical thinker with proficiency in budget planning, problem solving and new technologies.
TECHNICAL SKILLS:
Hardware: PC, Mac
Systems: Windows, OS X, Android
Software: Microsoft Suite (MS Word, Excel, PowerPoint, MS Project), Adobe Acrobat
PROFESSIONAL EXPERIENCE:
Confidential, Buffalo Grove, IL
Contract Project Manager
Responsibilities:
- Work with Operations to determine project scope, project plan and ROI.
- Assess, document, and resolve customer issues via phone, e-mail, and on-site consultations.
- Personally handle all technical contact with key accounts.
- Communicate directly with sales, engineering, and marketing departments as required.
- Created customer-oriented Web Portal for technical guidance and FAQ, dramatically reducing call center’s wait time and saving over $5K per quarter.
- Oversee purchasing and budgeting for technology procurement and liaise with purchasing to coordinate payment receiving and ordering.
Confidential, Chicago, IL
General Manager
Responsibilities:
- Coordinated and delegated work assignments to resolve procedural issues.
- Established partnership with local businesses to increase store awareness.
- Collaborated with Purchasing Department to negotiate payment terms and conditions and service level agreement.
- Developed Local Store Marketing plans.
- Voted “Best Team Leader” for two consecutive years.
- Developed disaster recovery plans including restoration planning backup and restoration procedures and data retention.
Confidential, Newnan, GA
General Manager
Responsibilities:
- Present bi-monthly status and financial reports to corporate office.
- Overall team management appraisal and evaluation
- Manage budgeting for all outsourced labor costs.
- Established and maintained process documentation.
- Supervised staff accountable for operations district-wide.
- Train new hires in company-wide policies and procedures.