Strategic Business Partner & Solution Architect, Director Resume

SUMMARY:

Transformative change agent with notable success driving technology innovation across enterprise application portfolio within a complex, matrixed organizational setting for improving business performance.
Credible history of prioritizing and steering complex, large - scale projects across multiple business unit portfolios by leveraging multiple technology platforms, mobilizing resources, and providing technical leadership.
Adept at championing the design and provision of responsive, scalable applications, systems, and solutions, while managing assigned budgets to automate workflow, maximize client satisfaction, and achieve significant cost savings.
Excel at building, coaching, and directing on/offshore technology, supplier, and delivery teams focused on providing high-end corporate services by instilling an inclusive culture built on trust, support, and clear communications.
Skilled in integrating business processes with cutting-edge systems, restructuring infrastructure resourcing models, and formulating technical roadmaps with software/hardware vendors to optimize IT assets and minimize SG&As.
IT Service/Operations Management
Business/Technology Transformation
Portfolio/Project Management
Application Modernization
Strategic Business Partnership
Resource/Financial Management
Operational/Process Excellence
COTS Implementation
Systems Design & Integration
People/Change Management
Staff & Development
Cost/Profit Optimization
Transitioned focus of 3/4th team members on new capabilities delivery for business and provided a stable environment for field associates by upskilling development teams on root cause analysis and improving testing practices.
Generated annual cost savings of $2M and ensured continued delivery of business portfolio by managing Confidential’s Direct to Consumer IT division and centralizing teams for highly efficient use of on/offshore development resources.
Produced over $10M of annual savings through exemplary leadership of a team comprising business/IT professionals to deliver a new seasonal forecasting and order management solution.
Reduced IT SG&A by $2M annually through consolidation and ongoing management of American Greeting’s Direct to Consumer IT division into AG’s corporate IT division.

PROFESSIONAL EXPERIENCE:

Strategic Business Partner & Solution Architect, Director

Confidential

Responsibilities:

Championed the planning and execution of 10-20 concurrent projects across multiple business unit portfolios, while touching multiple technology platforms such as web, mobile, and COTS.
Led the portfolio of Field Service technology solutions used by 12K+ employees in-store sales merchandisers, the solution-focused on communication, inventory/field issue management,, and task completion while at retail.
Streamlined retail operations through designing numerous enhancement modules for key business areas, including time entry, messaging, photo capture, compliance, and .
Enabled automated workflow, digital asset management, and global content delivery for manufacturing by steering the delivery of Confidential’s artist workflow management solution.
Worked on actualizing the movement of Confidential's development methodology from waterfall to iterative.

Infrastructure Manager

Confidential

Responsibilities:

Drove standardization of hardware and support for Confidential’s domestic and global locations for improved global consolidation of numerous core services.
Achieved a lower Confidential by initiating an offshore resourcing model for infrastructure by expanding the use of Confidential’s Romania office.

Senior Project Manager

Confidential

Responsibilities:

Facilitated creative and manufacturing business units to save over $800K in Confidential savings by delivering Confidential’s multi-phase corporate digital asset management strategy encompassing a two-year roadmap of solutions and process improvements for managing Confidential’s digital artwork, manufacturing/editorial content, and supporting workflows.
Led multiple project teams and solution deployments for numerous web applications supporting internal business units such as sales, creative, order processing, and field service.
Designed and rolled out Confidential’s web development project methodology, including deliverables such as use cases, data requirements, test scripts, estimating model, technical design, security design, and testing.

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