Associate Business Analyst Resume Profile

SUMMARY OF RELEVANT EXPERIENCE

Provided business consulting and subject matter expertise SME for process assessment work, and for the application of technologies to business.
Fostered customer loyalty by designing and delivering comprehensive solutions to meet business needs.
Executed and maintained project management processes and disciplines in the areas of: requirements engineering management, communications management risk / issue management cost management procurement management and change management.

PROFESSIONAL EXPERIENCE

Specialist Officer Business Analyst

Confidential

Financial Services Company with over 10,000 representatives across the world serving six million clients
Performed business analysis and process improvement operations.
Involved in translating business requirements in functional and technical requirements.
Managed customer engagements, delivered comprehensive solutions, and upheld Service Level Agreements.

Associate Business Analyst

Confidential

IT Hardware Training Organization with presence in more than 17 countries worldwide
Responsible and accountable for end-to-end requirements elicitation and management and for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, for iterative requirements elicitation and management, across entire SDLC.
Assisted in product design development and in the planning process, provided feedback on quality, and performed functional testing of deliverables.

Associate Business Analyst

Confidential

Online Branding Solutions Provider

Performed requirements engineering, with emphasis on building strong inter-personal liaison for customer loyalty.
Assisted in the transformation of business requirements into detailed functional, technical and cost requirements.
Involved in integration of delivered solution to legacy systems in training key stakeholders for system use.