SUMMARY:

• Innovative, highly motivated and - winning professional with a successful background in Management, Human Resources, Project Management and Implementations.
• More than 25 years progressive experience in the areas of Revenue Cycle, Pharmacy and Medical software applications, implementations, human resource, customer support, and quality assurance. Experienced in integrating global information/tracking systems and processes used to support global and regional initiatives.
• Well-versed in project management, project planning and change management. Possesses the ability to strategically plan and navigate direction of a global organization through process mapping, benchmarking and . Recognized for exceptional problem solving and motivational skills as well as the ability to create and implement progressive developmental programs.
• Managed Clinical Team for implementation of Allscripts Electronic Health Record (EHR) System (version 4.5 - 16.3) for a multi-facility, multi-state, multi-time zone ambulatory-focused Healthcare Organizations.
• Project Team included 100+ team members from the Healthcare Organization, Eclipsys and various consulting firms.
• Applications included: Sunrise Ambulatory Manager, Sunrise Clinical Documentation (Physician/Clinician), Structured Notes, Sunrise Pharmacy, Knowledge-Based Medication Administration (KBMA), eMAR, Knowledge-Based Charting (KBC), Emergency Department Manager, Sunrise Record Manager, Knowledge-Based Transcription, Sunrise Clinical Manager, Enterprise Person Index (ePI), CPOE, Remote and Web Access, Device Interfaces, AMPFM, Enterprise Scheduling, TouchWorks 11.3, 15.1, 17.1, Signature Manager, Population Health, Clinical Viewer, Clinical Flow Sheets, Rules and Alerts, Clinical Transformation and 40 interfaces.
• Identified, coordinated and delivered consulting services within major corporate organizations
• Business consulting experience focused on helping businesses deliver more efficient and cost-effective processes, and accelerate staff development through innovative learning tools.
• Excellent project management, human resources, organizational development, relationship management, analytical and communication skills
• Successful at interfacing effectively with employees at all levels to drive relationships corporately
• Extremely analytical and detail oriented with an absolute commitment to excellence
• Trained in Microsoft end-user applications, McKesson, Siemens (Clinical and Financial), Cerner, PICIS, Teletrack, Dragon, Vocera, Allscripts Touchworks, Computer Assisted Coding (CAC), EPIC, Siemens (Soarian®) Clinical and Financial, Allscripts Sunrise™ Clinical, Pharmacy (SMM) and Financial software, AM/PFM and course customization with real life scenarios
• Allscript (Eclipsys) 4.4, 5.0, 5.5, 6.1,15.1 and 16.3 s
• Used Eclipse and other Project Management Software.
• Current/Future State Process Development, Readiness Assessment
• SCM 16.3 and Earlier (Sunrise Acute Care, Acute Documentation, and Emergency Care)
• Change Management
• 16.3 (SCM) Ambulatory, Clinical Documentation, CPOE, ED Manager
• Content Management
• Meaningful Use
• SCM AM/PFM, Enterprise Scheduler, KBC, KBMA (bar-coding), Rx Writer, SCM
• and
• Integrated System Testing
• Project Management
• Developed PMO
• SCM, Confidential, PICIS McKesson Ed Track Learning Management System
• IDX, Imprivata (SSO) Single Sign On, SCM, Confidential and McKesson
• Allscripts (SCM) EHR, Allscripts Touchworks EHR, Dragon Medical; GE Centricity Perinatal, CarePlus Next Generation Cerner Millennium, SOARIAN (Clinical and Financial) and McKesson Clinical and STAR, Omni cell Project Mgmt. Systems - Microsoft Project, Swiss log and Milestone.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Managed the project from beginning and provided guidance to leadership during all planning sessions. Developed project plan, worked with vendor during current state and future state sessions, design sessions, developed test scripts and plan along with developing .
• Develop Change Control process and policy. Worked with each department to enhance workflow. Continued involvement and support with End User and Physician adoption.

Confidential

Project Manager

Responsibilities:

• Managed the project while it was mid point, modified the project plan according to the leaderships request and adjusted according to the current developed project plan. Designed and developed for Touchworks
• Dragon, Population Health and SCM. Worked with the Clients PM and managed a team of 135 go live support employees. Responsible for Issues log and Change Management whether the request is workflow or enhancement related. Attended leadership meeting to provide go live update and issues. Clinical transformation.

Confidential, New York, New York

Project Manager

Responsibilities:

• Managed the optimization and upgrade project from SCM 6.1 to SCM 15.1., SCM Pharmacy, e-prescribe. Developed and managed the all PMO documents including governance documents, current/future state, day in the life, issues and change control process for SCM.
• Participating in the Steering Committee meetings to assess the changes and processes for change and Clinic transformation. Integrated Document Management System. Tailored change management to support major changes as well as not so major changes.
• Weekly team meetings with the Vendor and other team members to manage the progress of the project.

Confidential

Responsibilities:

• Provided project management to the Clinical Design Team.
• Managed a team of 15 consultants.
• Integrated Document Management System
• Worked with the Meaningful Use Coordinator
• Implemented and configured the Eclipsys Sunrise Clinical Manager (SCM), Pharmacy, ED and AM/PFM applications.
• Developed strategies to implement SCM.
• Developed and maintained the project work plan
• Developed strategies to mitigate risks, managed clinical resources and provided weekly status reports to the leadership team
• Worked directly with Eclipsys Implementation Consultants (ICs) to coordinate production changes within the development, test and production environments
• Managed the clinical management processes for SCM, including facilitating weekly meetings and developing reports
• Created tracking documentation and coordinated changes within the IT department

Confidential

Lead

Responsibilities:

• Provided project management to the Clinical Design Team at Lovelace Health System
• Implemented and configured the McKesson applications
• Developed strategies to implement all McKesson applications
• Developed and maintained the project work plan
• Developed strategies to mitigate risks, managed clinical resources and provided weekly status reports to the leadership team
• Worked directly with Lovelace Application Team Leads to coordinate production changes within the development, test and production environments
• Managed the clinical management processes for the McKesson application implementation, including facilitating weekly meetings and developing reports
• Created tracking documentation and coordinated changes within the IT department
• Develop the go-live plan
• Provided activation support to assist clinicians during the initial stages of implementation

Confidential

Project Manager

Responsibilities:

• Designed, built and tested Soarian clinical and financials, SCM (clinical, financial and registration)
• Provided full life cycle Project Manager to the entire clinical team
• Provided customer support after go live
• Implemented several physician office go live to interface with Soarian clinical and financials.
• Created “Day in the life” and Current/Future state document.
• Managed the full life cycle implementation of Soarian Medication Administration Check (MAK) module.
• Developed project plan of the MAK implementation project.
• Developed Strategies for SOARIAN Clinical, MAK, CPOE and Financials
• Worked with builders to ensure the MAK build was completed by the deadline and reviewed the build to ensure accuracy.
• Designed testing components for all testing for all appropriate applications, e.g., Unit and Integrated Testing for the MAK module.
• Developed and implemented the CPOE physicians adoption