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Technical Coordinator/junior Project Manager Resume

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PROFILE:

  • Business/marketing self - starter who seeks to leverage his abilities in brand identity and promotion toward developing an organization’s path to success.
  • Expertise incustomer relationship management that excels within a hectic, deadline-driven environment. A team-driven contributor able to liaise with multiple stakeholder groups.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Coordinator/Junior Project Manager

Responsibilities:

  • Management of Infrastructure projects.
  • Organize and acquire documentation and artifacts as required in ISO 27001.
  • Work with incident team to determine success criteria for major defects.
  • Fundamental knowledge of JIRA, issue and project tracking application.

Confidential, NC

Business Analyst, PMO

Responsibilities:

  • Develop and maintain report forms, formats, dashboards and other end-user information portals.
  • Collaborate with leadership and technologists; including executives, managers and subject matter experts in developing informational requirements.
  • Generate ad-hoc reports for end-user system tool and database queries.
  • Run resource allocation assessments for proposed projects and provide recommendations on allocations for project approval.
  • Create specifications for reports based upon business requests.
  • Integrate data from multiple sources to produce required data elements.
  • Successfully launched a corporate resource management application that provided insight to over allocations and resource availability across multiple departments.
  • Define and developed test cases utilized during User Acceptance and oversaw test program implementation.
  • Develop end user program, analyzed end user metrics.
  • Create process documents for dashboards, end-user information portals and for maintaining report forms. Project Coordinator, Master Data Management
  • Planned, organized, and monitored IT projects and coordinated work assignments ofMDM project team.
  • Assisted in development of corporate communication plan for MDM initiative.
  • Reconciled vendor invoicing with consultant time reports.
  • Liaison between internal business units and IT organization.

Confidential, NJ

Administrative Assistant

Responsibilities:

  • Managed customer interaction and assisted in new client marketing.
  • Maintained overall organization administratively, including day to day activities with students, parents and staff.
Confidential, NJ

Marketing Manager

Responsibilities:

  • Assisted owner with launch of new company and product assortments, including marketing and cost analysis.
  • Performed research analysis for company development including competitor evaluation.
  • Negotiate vendor contracting and proposal generation.
  • Manage customer interfacing and web presence.
  • Work with customers during point of sale at marketing/sale events.

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