Technical Coordinator/junior Project Manager Resume
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PROFILE:
- Business/marketing self - starter who seeks to leverage his abilities in brand identity and promotion toward developing an organization’s path to success.
- Expertise incustomer relationship management that excels within a hectic, deadline-driven environment. A team-driven contributor able to liaise with multiple stakeholder groups.
PROFESSIONAL EXPERIENCE:
Confidential
Technical Coordinator/Junior Project Manager
Responsibilities:
- Management of Infrastructure projects.
- Organize and acquire documentation and artifacts as required in ISO 27001.
- Work with incident team to determine success criteria for major defects.
- Fundamental knowledge of JIRA, issue and project tracking application.
Confidential, NC
Business Analyst, PMO
Responsibilities:
- Develop and maintain report forms, formats, dashboards and other end-user information portals.
- Collaborate with leadership and technologists; including executives, managers and subject matter experts in developing informational requirements.
- Generate ad-hoc reports for end-user system tool and database queries.
- Run resource allocation assessments for proposed projects and provide recommendations on allocations for project approval.
- Create specifications for reports based upon business requests.
- Integrate data from multiple sources to produce required data elements.
- Successfully launched a corporate resource management application that provided insight to over allocations and resource availability across multiple departments.
- Define and developed test cases utilized during User Acceptance and oversaw test program implementation.
- Develop end user program, analyzed end user metrics.
- Create process documents for dashboards, end-user information portals and for maintaining report forms. Project Coordinator, Master Data Management
- Planned, organized, and monitored IT projects and coordinated work assignments ofMDM project team.
- Assisted in development of corporate communication plan for MDM initiative.
- Reconciled vendor invoicing with consultant time reports.
- Liaison between internal business units and IT organization.
Confidential, NJ
Administrative Assistant
Responsibilities:
- Managed customer interaction and assisted in new client marketing.
- Maintained overall organization administratively, including day to day activities with students, parents and staff.
Marketing Manager
Responsibilities:
- Assisted owner with launch of new company and product assortments, including marketing and cost analysis.
- Performed research analysis for company development including competitor evaluation.
- Negotiate vendor contracting and proposal generation.
- Manage customer interfacing and web presence.
- Work with customers during point of sale at marketing/sale events.