BARBARA BROOKS Skills

Please use this table to list the skills noted in the Required/Desired section of the requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Employment History

Confidential

Business Analyst

• Served as a Business Analyst and Testing Manager contractor in the implementation of healthcare reform system changes for the state of Virginia's Medicaid systems.
• Worked with both IT and business stakeholders, internal and external, to identify areas where system enhancements are required to facilitate upcoming healthcare reform requirements. Developed all integration test cases and managed the testing phase.

Confidential

Senior Business Analyst

• Served as a Senior Business Analyst contractor in the support of state government Medicaid/Medicare eligibility broker systems.
• Extensive experience in requirement gathering preparing documents, project documentation, and test plans.
• Worked with both IT and business stakeholders, internal and external, to analyze process flow issues, develop strategies to resolve short comings, and perform all required testing of system changes.

Confidential

Senior Business Analyst

• Served as a Senior Business Analyst contractor in the development of a medical informatics website.
• Extensive experience in requirement gathering preparing documents, project documentation, and test plans.
• Teamed with internal stakeholders and IT specialists to define the scope of the project, identify specific ownership of all facets of the project, and adopt a project management methodology to be developed internally and adhered to during the project lifecycle.

Confidential

Senior Business Analyst

• Served as a Senior Business Analyst contractor in the redesign of an FDA reporting website.
• Collaborated with both internal and external stakeholders and IT specialists to capture 'As-Is' reporting and define 'To-Be' reporting.

Confidential

Senior Analyst

• Served as a Senior Analyst for the eligibility data repository to validate healthcare benefits and authorize fulfillment of pharmacy claims.
• Worked with internal external business partners and IT to resolve data flow issues. Performed root cause analysis and recommended and implemented solutions to eliminate recurrences of same or similar issues. Facilitated scope discussions and documented the scope and objectives of the initiative.
• Extensive experience in requirement gathering preparing documents, project documentation, and test plans.
• Led JAD sessions with the business stakeholders to understand business needs and identify functional requirements. Worked closely with a variety of internal and external business partners to ensure that all business requirements were understood, documented, and met. Elicited and documented functional and non-functional business requirements. Recommended appropriate solutions to business problems and opportunities. Coordinated the execution of UAT and facilitated problem resolution for issues identified in UAT. Worked with the Project Manager to develop task estimates and incorporate them into the project plan. Served as the eligibility Subject Matter Expert SME in the Command Center during implementations.

Confidential

Senior Programmer/Analyst

• Served as a Senior Programmer/Analyst for the clinical appointment scheduling system and associated ancillary systems lab, radiology, etc. . Served as a Senior Analyst for the implementation of an Electronic Health Record EHR . Served as the SME for Enterprise Change, Service, Incident, and Problem Management.
• Extensive experience in requirement gathering preparing documents, project documentation, and test plans.
• Served as a liaison with developers to clarify business requirements and to insure that the requirements were understood and communicated effectively and were within the scope of the project. Analyzed and validated system design, ensuring traceability to business requirements via a traceability matrix. Facilitated JAD and brainstorming sessions to elicit, gather, and prioritize business requirements for project initiatives. Determined the scope and objectives of the requirements.
• Created 'As-Is' and 'To-Be' processes flow charts with MS Visio and MS Word and used them to perform gap analysis. Worked closely with the business sponsors, end users, and technical teams to ensure that the business needs were adequately communicated to the technical teams and gaps within the requirements were negotiated and resolved. Developed best practices, project guidelines, coding standards, templates, and Standard Operating Procedures SOPs . Supervised the development and implementation of the Production Support Model for the EHR. Designed, implemented, and maintained all batch job schedules for 24x7 operations and developed comprehensive rerun procedures for all jobs to ensure a seamless recovery. Reviewed and approved all hardware and software change requests within a Tier 1 data center and coordinated the implementation of these changes across multiple platforms and hundreds of integrated and stand-alone applications. Facilitated the gathering of evidence and data in response to all internal external audits and coordinated the remediation of less than acceptable audit findings. Monitored the resolution of hardware software anomalies and coordinated the root cause analysis to ensure permanent resolution. Programmed, integrated, documented, and maintained healthcare information systems on HP computer platforms using several software languages, report writers, and packaged applications. Coached and mentored other team members in both the SA role and business knowledge to assist in project delivery.

Confidential

Senior Programmer/Analyst

• Served as a Senior Programmer/Analyst Consultant in the development of various applications across numerous clients and business industries including healthcare, telecommunications, and construction.
• Elicited and documented user requirements via JAD sessions and created product requirements documents and design documentation. Communicated regularly with Business Executives and other key project stakeholders to update them on project status, risk, and issues and negotiate scope changes. Analyzed design documents to ensure all changes complied with enterprise architecture standards. Designed and created databases, tables, and stored procedures. Coded applications and processes using Speedware 4GL, COBOL, and JCL. Provided post-implementation application support, included logging and tracking of reported system defects. Performed gap analysis between the 'As-Is' and 'To-Be' processes. Facilitated problem resolution for issues identified in UAT. Created and maintained the requirements traceability matrix using MS Excel. Ensured that all changes met the needs of a global user community using the change management process.

Confidential

• Worked in Data Center and Branch Operations for both commercial banks and credit unions.
• In Branch Operations, performed all duties associated with teller, head teller, loan officer, assistant branch manager, and branch manager responsibilities. In Data Center Operations, worked in Customer Service and performed the duties associated with manually returning unpaid checks.