TECHNICAL SKILLS

Languages: SQL

Databases: Oracle, MySQL

Analysis Tools: Crystal reports, SAS, Tableau, and Micro Strategy

Tools: Oracle Financials R12, Monarch, Rally, Jira, Navigate, MS Office, MS Excel, Oracle CRM, TFS, and EOSS.

PROFESSIONAL EXPERIENCE

Confidential, Littleton, CO

Jr. Business Systems Analyst

Responsibilities:

• Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives
• Skilled with Microsoft Teams and SharePoint to design and/or use sites to store documents where they are easily accessible to the appropriate people.
• Collaborate with multiple internal teams to determine new CRM solutions priorities, plan releases, and maintain related roadmaps and product releases.
• Experience in completing project documents and flow charts.
• Designing new business process flows.
• Support the business through monarch requests and helped in upgrading ERP system (Monarch)
• Analyzing Data through SQL, Crystal reports, Oracle OAC
• Using Navigate for ticketing system

Confidential

Quality Assurance Analyst

Responsibilities:

• Created and analyzed business and functional requirements (BRD, FRD) documents to understand all the requirements and application.
• Wrote test cases for userstories as per the businessrequirement and process flow for account opening application for Investment companies.
• Used Quality Center 12.0 to organize requirements to store and manually execute test cases and log/track defects.
• Performed functional and regression testing by executing test scripts
• Used MS Excel to maintain test cases and execute test scenarios manually.
• Using Jira for track defects and user stories.

Confidential, Hill Englewood, CO

Oracle System Support Intern

Responsibilities:

• Prepared Business and functional requirement document for the P2P Module. Functional consulting for R12 E - Business Suite applications.
• Manual Performance testing Oracle modules
• Analysis of the current system by interacting with business and cross-functional team.
• Supporting solving Day-to-Day End - User problems.
• Direct interactions with users and seeking information as required for resolving issues.
• Documenting the iProcurement and Purchasing module training for the end users.
• Maintained an Excel for the team with all the open Microsoft CRM tickets, and TFS.
• Built a team business process workflow for the new hires in the functional team.
• Wrote test cases for userstories as per the businessrequirement and process flow.
• Built a team business process workflow for the new hires in the functional team.
• Did manual performance testing and wrote test case for oracle application and send the test case to the development team to fix the performance.
• Used Rally software to track defects and user stories.
• Used SQL for data retrievals, manipulations, verifications, and analysis.

Confidential, Centennial, CO

Corporate Recruiter

Responsibilities:

• Management of the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements from sourcing, scheduling, extending offers, making offer letters, initiating background checks, Drug screening, reference check, hiring and doing onboarding in the system.
• Screens and evaluates prospects to ensure the best candidate for a prospective employer from entry level to higher level
• Directed web-based job board agreements and publications/postings via Career Builder, LinkedIn, and other job portals

Confidential, Des Moines, IA

Responsibilities:

• Outbound contact via phone, fax, or email to validate/complete requested data.
• Must electronically document data after each inquiry.
• Data research and documentation of information requested (i.e. addresses, phone numbers, company names).
• Review consent forms to ensure accuracy.