SUMMARY:

• Results - driven leader with a career in using data, tools, and collaboration to support the successful implementation of processes, applications, and initiatives.
• Process-oriented professional skilled in gathering and analyzing information, designing plans, and testing solutions for design, implementation, and enhancement of projects, processes and applications that improved issue resolution and mitigated risks.
• Strong, enthusiastic collaborator with proven ability to enhance consensus among teams and vendors to maximize achievement of goals across environments using emerging technologies.

EXPERTISE IN:

Operations Management/Analysis

Process/Project Management and Integration

Verification and Validation

Requirements/Technology Management

Cross - Functional Team Collaboration

Risk Management

ERP/MRP

TECHNICAL SKILLS:

Technology Proficiency: Automic, Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, OneNote)Adobe (Photoshop and Publisher), HTML/CSS, OnBase, Crystal Reports, Manufacturing Resource Planning (MRP) / Engineering Resource Planning (ERP) (Global Shop, JobBOSS, Epicor)

CAREER HIGHLIGHTS:

Confidential, Wichita, KS

Business Analyst

Responsibilities:

• Brought in to develop online documents and conduct regression testing to onboard Confidential .
• Hired from contract position into infrastructure providing server/application installation and maintenance and develop and update procedures.
• Transitioned to Operations and held increasingly responsible roles to advance company’s goals of automating and streamlining daily/nightly processing, association onboarding, mergers, and other projects.
• Led a team of four direct reports responsible for the back-end financial transaction processing of 11 Farm Credit Associations across five states.
• Responsible for the day-to-day operations including funds transfers, ACH, Check21 processing, Federal Reserve settlement and movement of financial transaction files.
• Ensured month-end and year-end processing schedules met stringent Federal financial reporting requirements deadlines.
• Worked closely with infrastructure and development teams to resolve issues.
• MDirectly managed a critical printing vendor relationship and enhanced the accuracy and timeliness of bank and tax documents and statements.
• Collaborated with the vendor to ensure deadlines of service level agreements.
• Subject matter expert on process flow and dependencies; directly supported multiple company key initiatives and aided in bringing on a new customer.
• Developed and executed test scripts to ensure initiatives supported operations.
• Designed marketing banners for statements.
• Co-chaired company-wide threat working groups; lead company safety coordinator.

Confidential, Fort Worth, TX

Material Requirements Planning (MRP) IT Lead

Responsibilities:

• Recruited to upgrade and replace obsolete/expired technologies to functional and cost-effective client-server technologies to improve efficiency, meet compliance and optimize data integrity.
• Developed standardizations for applications, equipment, and networking systems to create efficiencies in application/equipment accountability.
• Established helpdesk system for single point of contact streamlining functionality, performance and reference working tickets based on priority of issue.
• Supported daily operations of all company personal computing requirements including installation, upgrade, reimaging and providing technical support of eighty employees.
• Analyzed business information available to create dynamic Crystal Reports for management to enable initiative-taking decisions based on most recent data.
• Orchestrated finite scheduling of MRP system to develop a production plan balancing machine/operator resources and prioritizing orders on the shop floor, resulting in increased efficiency and reduction of costs.
• Train HR Manager to complete hiring/terminations process and payroll.

Confidential, Wichita, KS

Project & IT Administrator

Responsibilities:

• Brought in to design dynamic reports, bring in Information Technology requirements from contracting company, and manage projects for MRP systems, process definition, data warehousing and customized solutions.
• Developed Gulfstream rate readiness metrics capturing ready to release, schedule start and complete on time percentages allowing customer to create orders from most recent data.
• Developed tools for new employees, created safe environment for employees (employee badges) and newsletters to submit to prospective customers.
• Provided access rights to users to control permission of file system content.

Confidential, Wichita, KS

Database Programmer

Responsibilities:

• Created business activity queries, dashboards with vb.net programming and crystal reports utilizing ERP system to assist end-users job functionality.
• Developed Template Tracking database to increase technical writer efficiency by tracking templates and topic revisions.
• Programed pilots’ templates to save cost by bringing process in-house.
• Wrote procedures that outline steps for employees to conduct day-to-day operations that support existing policies.
• Research and edit parts catalog to ensure technical text and graphic accuracy.
• Convert Premier I/IA airplane manual to latest application format for expedient data conversion on future revisions.
• Lead and work projects to convert airplane manuals for ease and accessibility to maintain and/or order parts.
• Received Certificate of Qualification - Raytheon Six Sigma Specialist for project to convert manuals using XML to increase data conversion efficiency and accuracy. Awarded BEECHCRAFT Busy Bee, Engineering Peer Recognition Award, Certificate of Achievement- Primus EPIC Hawker Horizon General Familiarization and Certificate of Completion - Customer Service seminar series. Training: includes Aircraft Engineering Blueprint, Aircraft Familiarization, Honeywell Primus EPIC System Training, Front-Line Leadership.