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Business Analyst Resume


  • Multifaceted roles like Business Analyst, Project lead, Scrum Master, Product Owner, end user support, project implementation, SME with strong emphasis on quality delivery in defined time frames.
  • Total 14 years of work experience where 5+ yrs. in technology experience in leading, managing, delivering, testing, go - live execution and support of enterprise application projects in e-Learning Domain, Insurance Domain, Mortgage Domain
  • Seasoned IT strategist with a proven track record of building global teams and pragmatic solutions delivering revenue growth, bottom line savings and efficiency improvements across complex matrix organizations.
  • Involved in various Project Estimations, Proposals, Defect Management, Release Management and worked as a SME across the projects.
  • Proven ability to translate ambiguously defined objectives into concrete actions and deliverables and managing its execution.
  • Possess exceptional inter-personal skills, Client Management skills and prioritize effectively to accomplish multiple tasks.
  • Excellent communication, fast learner, detail oriented, very versatile in accepting work and executing it to success.
  • Experience in the complete life cycle of various projects of - ranging from requirement gathering, design, implementation to testing and final sign-off.


Project Management: Jira / TrelloSharePoint / Confluence Microsoft ProjectPPM (Project and Portfolio Management)Scrum Master IT Project Lifecycle Requirements AnalysisEffective Retrospective MeetingsCosting & BudgetingProject SchedulingTesting/QA/Rollout/SupportLegacy Host Support and ModernizationData Analysis, Mapping SourceSystems EngineeringSystem Migrations/IntegrationsAgile Methodology Value-Added Leadership Cross-Functional SupervisionTeam Building & MentoringClient Relations & PresentationsBusiness & IT PlanningDesigning IT Strategy for large Project & ProgramMulti-Vendor/Third Party/Customer RelationshipEnterprise-wide ImplementationsLead Change Delivery Function comprising BA/PM’s working on diverse platforms



Business Analyst


  • Worked and collaborated with a group of franchises in USA.
  • Collaborated with cross-functional and journey teams and acted as a liaison between business, IT, Development teams & Franchisees.
  • Translated product roadmap into product backlog and worked closely with stakeholders on techniques for effective product backlog management.
  • Lead the planning, development and implementation of a new product and ensured that goals, scope and product domains are understood by team.
  • Coordinated and managed end user testing with precise scheduling.
  • Key interface with Finance/ Accounting group on Budgeting, forecasting, planning and Monitoring.
  • Developed and built the business from startup. Devised, deployed and monitored processes to boost long term business success.
  • Designed detailed business plans to outline finances, goals and operations of the company.
  • Managed all aspects of the business including Accounting, Marketing and Budgeting.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.

Confidential, Mountain View

Quality Assurance Lead


  • Lead the Gmail offline testing with a set of QA engineers.
  • Responsible for selecting and mentoring the new team members to perform the various functions of software quality assurance.
  • Developed test plans, test cases and test scripts for manual and automated testing based on the requirements given.
  • Developed and built test automation using Selenium to facilitate functional and regression resting.
  • Performed Functional, System, Integration, Regression and User Acceptance testing.


Software Test Engineer


  • Developed test plans, test cases and test scripts using agile-testing methodology for cardstore.com online greeting cards system.
  • Developed Automated test suites for functional & regression tests (Used JavaScript/HTML/CSS)
  • Worked closely with the development team in resolving and troubleshooting the issues.
  • Documented and reported defects to comply with organization testing process.

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