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Requirements Analyst / Business Analyst Resume

Mclean, VA

SUMMARY

  • 10 years of experience optimizing client business processes by creating andmodifying detailed functional requirements and high level design documents in Agile Development environments.
  • Experience writing test documentation and performing GUI, Functional, Integration, System, and User Acceptance Testing; creating business work flow; Use Case Document; User Story Documentation; Data Flow Diagram; Requirements Documentation (Functional and non - functional requirements) of an enterprise software system
  • Business Process Analyst with over ten (10) years of experience, working closely with public sector clients, delivering solutions based on business processes reengineering.
  • Hands-on experience in application requirements management and delivery, with focus on data architecture and Business Rules.

TECHNICAL SKILLS

  • MS Visio
  • MS Office
  • MS PowerPoint
  • MS Project
  • JIRA
  • SQL Server
  • T-SQL
  • VersionOne

PROFESSIONAL EXPERIENCE

Confidential

Requirements Analyst / Business Analyst

Responsibilities:

  • Collect and document requirements for project with Department of Commerce, in an agile development environment.
  • Created BPMN process models for in corporation into PMP and RMP documents.
  • Led team effort to translate business rules and customer requirements into detailed software specifications, business process flowcharts, and “as-is” and “to-be” requirements matrixes for the modernization of a legacy application.

Confidential, McLean, VA

Senior Business Analyst

Responsibilities:

  • Saved project budget funds by researching and adopting an open source software solution required to address client application report needs. Critical development time was saved on all development teams through adoption of this solution, which eliminated dozens of potential report defects during SIT testing.
  • Document requirements for USPS PAMS II project at Confidential Virtual Development Center, in an Agile development environment. Translate business rules and customer requirements into detailed software specifications, business process flowcharts, and “as-is” and “to-be” requirements documents for the re-engineering of USPS Accounting Service Center Payroll Automation (ASCPA) custom applications. Create User Stories and Test Cases for RTM development. Managed process mapping.
  • Saved project budget funds by instituting use of PowerPoint to create application wireframes for software requirements management. Created RTM for GUI, functional, integration and system requirements for two web-based applications dat replaced the existing mainframe applications.
  • Conducted detailed GUI, Functional, Integration, System, and User Acceptance Testing.
  • Tracked test cases and managed change requests in VersionOne, HP ALM and ServiceNow applications.
  • Created application GUI wireframes for requirements management and application testing.

Confidential

Senior Business Analyst

Responsibilities:

  • Collect and document requirements for Auctions management projects at Federal Communications Commission, in an Agile development environment.
  • Team introduced Agile Engineering to FCC project staff.
  • Used JIRA as requirements management tool.
  • Create process model documentation for in corporation into requirements for developers.

Confidential, Alexandria, VA

Senior Documentation Specialist / Business Analyst

Responsibilities:

  • Collect and document requirements for all client deliverables.

Confidential, Fairfax, VA

Senior Requirements Analyst

Responsibilities:

  • Conducted business and systems analysis to define detailed functional and performance requirements for US Postal Service “to-be” integrated ERP system project development effort for Confidential, Inc.
  • Developed Use Cases and analyze legacy system data elements to support development of database dictionary in support of the procurement, distribution, production, sales and CRM functions of the “to be” integrated system.

Confidential, Washington, DC

Business Process Analyst

Responsibilities:

  • Develop and maintain Sprint backlog in MS CRM 2011, and translate User Stories and Use Cases into requirements, on Department of Homeland Security - ESDO software development projects at DHS - HQ.
  • Conducted software application UAT with DHS and USCIS user groups, and evaluated UAT results.
  • Led the development of SOPs, business process maps, and reports to support trend analyses, process improvement and performance metrics activities within the System Process/Quality Control (SP/QC) team on the TSA HRAccess project. Saved project funding by incorporating work output of QA and SOP documentation staff, saving funding allocated to four staff FTE.
  • Led process improvement and metrics activities within the System Process/Quality Control (SP/QC) team as part of the Personnel, Payroll and Benefits (PP&B) organization of TSA HRAccess project.

Confidential, Arlington, VA

Senior Business Analyst

Responsibilities:

  • Translated functional requirements of USPS-OIG business SMEs into technical solutions, by writing SELC documentation for ColdFusion and SharePoint developers.
  • Created SELC documentation to manage business process reengineering of legacy audit applications. Created SRS telephony integration document for USPS-OIG Hotline Enhancement Project - Phase 2 to integrate IVR; intelligent email routing, web chat, and robust reporting capability into existing COTS Hotline Call Center Management platform. Phase 2 upgrade would perform call treatment, computer telephony integration (CTI), and multichannel contact management over OIG existing IP infrastructure
  • Created “As-Is” and “To-Be” requirements documentation for developers re-engineering USPS-OIG legacy audit system, incorporating REST API and SOAP API web services in a RBAC SaaS application.

Confidential, DC

Senior Business Analyst

Responsibilities:

  • Conducted assessment on the reengineering of the HUD Subsidy and Grant Information System (SAGIS), to transform enterprise grants management business processes within HUD - PIH. Requirements elicitation focused on ERP accounting; performance and governance; and CRM functions of Current State and Future State grants application assessment.
  • BPR effort led to HUD recognition for superior contractor performance.
  • Produced Gap Analysis and Recommendations documents; conducted a Cost Benefit Analysis of Current State and Future State options for an enterprise grants management system in HUD - PIH.

Confidential, Vienna, VA

Data Standards Analyst

Responsibilities:

  • Conduct standardization, cleansing, audit and profiling of data in Integrated Data Warehouse.
  • Design data standards and data cleansing rules based on TSA IHOP (Integrated Hiring Operations and Personnel) project data model and metadata. Conducted data profiling of IHOP data.

Confidential, Reston, VA

Project Manager

Responsibilities:

  • Managed team of trainers at four US Air Force Military Treatment Facilities.
  • MTF staff were trained to use AHLTA application, a DoD electronic medical record system, during medical record training BPR effort.
  • Documented best practices in reengineering healthcare processes in MTF clinics, using ProVision business process modeling application.

Confidential, DC

Data Quality Analyst

Responsibilities:

  • Perform Business Process Reengineering and Information Architecture assessments for Confidential ’s Enterprise Data Management Group in HUD.
  • Wrote process improvement papers to define methodology for HUD adoption of data architecture standards based upon the Federal Enterprise Architecture.

Confidential, McLean, VA

Data Analyst

Responsibilities:

  • Automated ETL process at Sunrise Senior Living to import, clean and analyze mainframe data for monthly financial reports from PeopleSoft Financials/CRM database to custom-built SQL Server 2000 / Excel report application. Improved processes led to better financial management of retirement communities and increased efficiency of financial analysis of monthly reporting, e.g., elimination of many errors in financial reporting, and significant reduction of staff time devoted to reconciliation of data errors.

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