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Business Analyst Resume

Vernon Hills, IL


  • Over 8+ years of industry experience as a Business Analyst.
  • Experience in working with SDLC methodology and project life cycle.
  • Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, Requisite Pro.
  • Strong communicator and creative problem - solver skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.


Real-Time Data Streaming: NIFI, Kinesis, Kafka, Flume.

Cloud Technologies: Microsoft Azure, MS Office 365, AWS - Amazon Web Services .

Methodologies: Waterfall, Agile Scrum, Kanban.

Scheduling: Control-M, Tivoli, Autosys.

ETL: Talend, SSIS, Azure Data Factory, DataStage, Informatica, Ab Initio.

Jira Test Management Plugins: Golive, Zephyr, Xray and TestFLO, QMetry, QAlity.

Business Intelligence: Microsoft Power BI, Alteryx, Tableau.

Databases: SQL Server, Oracle, DB2, MySQL, Teradata.

Testing Tools: Rational Enterprise Suite, Test Director, WinRunner, LoadRunner

Change Management Tools: Rational Clear Quest, Test Director

Business Modeling Tools: Rational Rose, Microsoft Visio.


Confidential, Vernon hills IL

Business Analyst


  • Gathered, captured and documented requirements from business and created use cases, test scenarios, and test scripts from them.
  • Conducted interviews and user meetings with key users to collect Business Requirements and business process information.
  • Interacted with Interface Design Specialist to get the suggestion/approval for the user interface developed in the application.
  • Present and discuss the test results with the Business Users in order to obtain the UAT approvals and QA Sign off.
  • Used SQL and Access to data - mine information increasing the software asset management catalog and analyzing and reconcile discrepancies.
  • Acted as a liaison between the business and technology teams in the planning phase of the Software Development Life Cycle (SDLC).
  • Prepared activity diagrams and flow charts for repeatable child elements identified in ONIX 2.1 using MS Visio 2010.
  • Participated in Waterfall to Agile transition projects including Scrum meetings, RUP development, pair programming, and Interactions development.
  • Perform detailed data analysis to propose efficient logic that meets the internal customer's business needs as per data warehouse standards.
  • Facilitate the daily operations as they relate to SDLC processes and documentation of multiple large in-house developed applications.
  • Provide additional hands-on training in technologies like JIRA, Confluence, and SharePoint.
  • Performed analysis on Data warehouse, and Metadata for FROI/SROI to identify errors in transactions to state jurisdictions.
  • Adopted and used JIRA to administer ticket resolution and project stability.
  • Provided ongoing assistance and guidance to SME's and updates to senior stakeholders.
  • Participated in the JAD sessions to gather, analyze, and document requirements for the mobile application for the Safety Measurement System.
  • Performed UML modeling and created UML specifications such as Use Cases, Activity Diagrams, and Sequence Diagrams.
  • Assisted informational needs in the mapping of Test Cases and maintaining Test Matrix with the test results obtained.
  • Prepared Activity diagrams as part of the requirements gathering process.
  • Developed and designed various Mainframe CICS Screens as part of the HIPAA 5010 Enhancement.
  • Researched and wrote requirements/design documents.
  • Created RACI/Matrix and Project plan for daily EDI processes.

Confidential, LA

Business Analyst


  • Automated the test scripts for the GUI, functional, performance, and regression testing using Win Runner on the Windows NT platform.
  • Traced test cases and functional specifications to software system requirements and Business Process Requirements using Rational Requisite - pro.
  • Experience in designing prototypes for different in-house built modules of applications from scratch for User Interface Framework.
  • Assisted Lead QA in preparing a detailed test plan as well as Test scenarios and Test Cases, test execution plan.
  • Analyze data in Oracle by using SQL and data in flat files and in other formats for integration purposes.
  • Used the waterfall methodology for software development.
  • Developed Use Case Diagrams, Activity diagrams, Sequence Diagrams, Class Diagrams, and Collaboration Diagrams using Visio.
  • Participated in key agile ceremonies, worked on a Scrum team delivering working software in a two-week sprint.
  • Experienced in data analysis and debugging.
  • Participated and facilitated in the sprint sessions to add/modify/change any requirements based on the customer request as per the SDLC process.
  • Maintained the protocols of SharePoint architecture, permissions, and hierarchies for each contributor.
  • Designed a new augmented data warehouse utilizing the Informatica suite and Oracle database software.
  • Used JIRA, an issue/bug/project tracking tool to maintain different system builds.
  • Elicit business requirements from subject matter experts (SME) representing different lines of business.
  • Conducted JAD and facilitated brainstorming sessions with a diverse global group of SAP Users and Consultants to understand users' requirements.
  • Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements.
  • Maintain requirement specifications, test plans, test executions, and test results within the Test Management suite.
  • Created Process Workflow, Activity diagrams, and Sequence diagrams.
  • Performed gap analysis and developed a spreadsheet identifying the changes
  • Created design documents from gathered requirements.
  • Analyzed trading partners' specifications and created EDI mapping guidelines.

Confidential, Atlanta, GA



  • Performed testing for IT and business process controls in relation to external/internal clients supporting organization objectives to implement an efficient data warehouse.
  • Analyzed As - Is system to identify areas of improvement in current trading activities and to determine feasibility to develop the To-Be system.
  • Reviewed and collaborated on user requirements, user interface specifications, functional specifications, design documents, and test strategy documentation.
  • Design, implement, and assisted in developing automated testing solutions, including the development of test scripts using the Rational Functional Tester tool.
  • Added value to the company providing services to both enterprise and government organizations through the utilization of both financial and project management skills.
  • Performed data analysis using SQL developer and Hyperion Oracle Studio and reporting on data discrepancies and reported to internal Auditors.
  • Gather requirements from business managers and users, translate and document business requirements into technical specifications for the software development team.
  • Developed detailed project schedules and milestones based on business objectives and timing requirements utilized the Agile SCRUM process and managed project artifacts.
  • Worked closely with SME's, developers, QA team, and principal engineers in establishing accurate requirements for building the product.
  • Communicate with business partners internally and externally to resolve client issues and develop service level agreements * Complete Six-Sigma Green Belt certification
  • Managed both functional and non-functional Business Requirements as well as new requested requirements using JIRA.
  • Performed system enhancement and maintenance project documentation, through the entire SDLC process including testing, use case preparation, and implementation.
  • Created UAT scripts for user acceptance and validation testing, data dictionary, and architectural documentation.
  • Performed relational database design and modeling and conducted multiple SQL querying.
  • Conduct discovery meetings with Marketing and other business teams/subject matter experts across the globe and document business process and functional requirements.
  • Developed and implemented customized systems and software solutions leveraging products such as Microsoft SharePoint and Microsoft VBA scripting for Office products.
  • Managed client contact management including monitoring and recording interactions and communications through CRM (Customer Relationship Management).
  • Coordinated with Project Managers, Developers, SMEs to design, create Work Flow Diagrams using MS VISIO.
  • Performed document analysis and conducted Interviews with users from Multiple Business Units to gather requirements, and draft User Requirements Specifications.
  • Understand and articulate Business Requirements from SME interviews and workshops and translate requirements into Business Requirement Specifications (BRS).
  • Conduct gap analysis for data elements not present in Enterprise data warehouse and accomplish source system analysis and data integration design.
  • Developed technical specifications documents and documented business test case scenarios for QA testing strategy for the Reinsurance Claim Transaction ETL Process.
  • Participated with various business groups in JAD sessions and created business requirements in an Agile Waterfall environment according to business priorities.
  • Assisted the marketing department in implementing a user profile and subscription management system that ensured the company adheres to the Consumer Privacy regulations.
  • Championed systems (ERP) for assessing the effectiveness of Temporary Labor Certification programs production units and management processes.
  • Facilitated executive presentations to determine potential work and issues or risks inherited in the 'as-is' process for review by senior management.
  • Facilitated numerous Joint Application Development (JAD) sessions utilized for the creation of design documents and system specifications for applications.
  • Gathered requirements during the inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML.
  • Created Use-Cases, Sequence, and Activity Diagrams to demonstrate software architecture and interaction of system components before prototyping.
  • Enhanced or developed new documentation of current business process flow and definition of future EDI business information flow.
  • Prepare extremely detailed ETL design documents and target-source mapping templates based on requirements gathered.
  • Developed Business Requirement Documents (BRD), Functional Specifications, and Design Specification Documents including use cases and data flow diagrams.
  • Conduct user interviews and facilitate workshops to capture functional and non-functional requirements and document, define and share detailed business requirements.
  • Developed and executed database scripts using Toad for generating intended reports to verify key Business and functional requirements.
  • Documented user requirement specifications in Rational RequisitePro.

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