Senior Business Analyst Resume

PROFILE SUMMARY:

13+ years of financial/digital experience in Business analysis, planning, executing, implementing including: - Mobile applications (android, iOS, windows), Websites, Online Forms, Content Management System, Video application, E-commerce/ Payment Gateway, Mobile Payments, BPMS, ERP and Data migration

COMPETENCIES:

Scrum/Scaled Agile
E-commerce/ Payment gateway
Digital- Mobile, Video, Website
Elicitation/ Workshop facilitation
Business Analysis (end to end )
Team Management
Vendor Management
Retail Banking/ Financial Services

TECHNICAL SKILLS/TOOLS:

APIs (Soap/ Restful)
MS-SQL/ Oracle
Sitecore (CMS)
Dell Boomi
SOAP UI/Postman
Jira/ Confluence/ Rally
MS-Dynamics
Jenkins/ Bit Bucket

EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

Facilitate Requirements workshops and interviews
Create and manage user stories, epics and backlog in Jira and project artefacts on Confluence
Manage backlog and assist Product Owner to prioritised stories for the sprints
Facilitated scrum ceremonies and remove impediments
Creation of Business Requirements Documents and Recommendation Papers to aid decision making
Manage stakeholders and liaise with vendors
Perform the impact assessment to find a root cause of the problems (e.g. using Postman to run the test cases)
Create RAID and track the risks during the implementation. Follow the governance process as per delivery framework
Reengineer business processes
Test and validate sprint increments as per defined acceptance criteria
Testing and Issue management in Jira
Demo sprint increments to the business stakeholders at the end of the sprints

Confidential

Scrum Master

Responsibilities:

Confidential / MSO onboarding (API/ Portal)- Re-develop and enhance the Confidential Onboarding forms and APIs for merchants to connect to payment gateway to configure the parameters based on the business and risk profiles.
Confidential ’s migration to new acquirer links (VPCM) - A project following the decommissioning of the acquiring partners, entailed migration of the merchants to the new acquirer links. Performed impact assessment for changes and developed a tool to mass migrate merchants to the new links and terminals.
Performed testing by routing the transactions from the payment gateway to the Issuer/Acquirer through the intermediary systems, checked the logs for the transactions and identify the gaps/issues.
Confidential and Confidential Manager portals and database were included as part of the testing.
A capability to allow MSO & merchants to block or allow certain BIN ranges of the cards to go through their website.
This was the regulatory requirements for one of the Asian countries.

Confidential

Business Analyst

Responsibilities:

Facilitate Requirements workshops and interviews
Create and manage user stories, epics and backlog in Jira and project artefacts on Confluence
Manage backlog and assist Product Owner to prioritised stories for the sprints
Facilitated scrum ceremonies and remove impediments
Creation of Business Requirements Documents and Recommendation Papers to aid decision making
Manage stakeholders and liaise with vendors
Perform the impact assessment to find a root cause of the problems (e.g. using Postman to run the test cases)
Create RAID and track the risks during the implementation. Follow the governance process as per delivery framework
Reengineer business processes
Test and validate sprint increments as per defined acceptance criteria
Testing and Issue management in Jira
Demo sprint increments to the business stakeholders at the end of the sprints

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