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Senior Business Analyst Resume

PROFILE SUMMARY:

13+ years of financial/digital experience in Business analysis, planning, executing, implementing including: - Mobile applications (android, iOS, windows), Websites, Online Forms, Content Management System, Video application, E-commerce/ Payment Gateway, Mobile Payments, BPMS, ERP and Data migration

COMPETENCIES:

  • Scrum/Scaled Agile
  • E-commerce/ Payment gateway
  • Digital- Mobile, Video, Website
  • Elicitation/ Workshop facilitation
  • Business Analysis (end to end )
  • Team Management
  • Vendor Management
  • Retail Banking/ Financial Services

TECHNICAL SKILLS/TOOLS:

  • APIs (Soap/ Restful)
  • MS-SQL/ Oracle
  • Sitecore (CMS)
  • Dell Boomi
  • SOAP UI/Postman
  • Jira/ Confluence/ Rally
  • MS-Dynamics
  • Jenkins/ Bit Bucket

EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

  • Facilitate Requirements workshops and interviews
  • Create and manage user stories, epics and backlog in Jira and project artefacts on Confluence
  • Manage backlog and assist Product Owner to prioritised stories for the sprints
  • Facilitated scrum ceremonies and remove impediments
  • Creation of Business Requirements Documents and Recommendation Papers to aid decision making
  • Manage stakeholders and liaise with vendors
  • Perform the impact assessment to find a root cause of the problems (e.g. using Postman to run the test cases)
  • Create RAID and track the risks during the implementation. Follow the governance process as per delivery framework
  • Reengineer business processes
  • Test and validate sprint increments as per defined acceptance criteria
  • Testing and Issue management in Jira
  • Demo sprint increments to the business stakeholders at the end of the sprints

Confidential

Scrum Master

Responsibilities:

  • Confidential / MSO onboarding (API/ Portal)- Re-develop and enhance the Confidential Onboarding forms and APIs for merchants to connect to payment gateway to configure the parameters based on the business and risk profiles.
  • Confidential ’s migration to new acquirer links (VPCM) - A project following the decommissioning of the acquiring partners, entailed migration of the merchants to the new acquirer links. Performed impact assessment for changes and developed a tool to mass migrate merchants to the new links and terminals.
  • Performed testing by routing the transactions from the payment gateway to the Issuer/Acquirer through the intermediary systems, checked the logs for the transactions and identify the gaps/issues.
  • Confidential and Confidential Manager portals and database were included as part of the testing.
  • A capability to allow MSO & merchants to block or allow certain BIN ranges of the cards to go through their website.
  • This was the regulatory requirements for one of the Asian countries.

Confidential

Business Analyst

Responsibilities:

  • Facilitate Requirements workshops and interviews
  • Create and manage user stories, epics and backlog in Jira and project artefacts on Confluence
  • Manage backlog and assist Product Owner to prioritised stories for the sprints
  • Facilitated scrum ceremonies and remove impediments
  • Creation of Business Requirements Documents and Recommendation Papers to aid decision making
  • Manage stakeholders and liaise with vendors
  • Perform the impact assessment to find a root cause of the problems (e.g. using Postman to run the test cases)
  • Create RAID and track the risks during the implementation. Follow the governance process as per delivery framework
  • Reengineer business processes
  • Test and validate sprint increments as per defined acceptance criteria
  • Testing and Issue management in Jira
  • Demo sprint increments to the business stakeholders at the end of the sprints

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