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Sr. Business Analyst Resume



  • Over 8 years of diverse experience working with various domains this includes Banking and Financial.
  • Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, design, development, testing and deployment.
  • Competent in analyzing the current business process and creating future state business process flows using industry standard BPM notations
  • Strong subject matter understanding in Risk assessment, Derivatives, Fixed Income Assets, Mutual Funds, Hedge Funds, Portfolio Analysis and Investment Banking.
  • Exceptional working experience in GAP analysis and understanding of the AS - IS and TO-BE business processes
  • Expertise in conducting Stakeholder Analysis to define process stakeholders, and their roles & responsibilities towards the project.
  • Adept with different software development methods like Water Fall, Rapid Application Development (RAD), Rational Unified Process (RUP) and Agile (SCRUM) Method
  • Implemented layouts for Suspicious Activity and Pattern analysis under AML regulations
  • Issued the Test Plan Document, Test Planning, Test Design and Test Execution and was involved in the Testing Process which verified and validated all the defined business requirements and associated functionalities
  • Focused on development of integrated data environment with minimal Data Redundancy.
  • Proficient in analyzing and creating Narrative Use Cases, User Stories, Story Boards, Use Case Diagrams, Activity diagrams, Data/Flow/Navigational flow diagrams using UML Tools like MS Visio
  • Excellent skills in facilitating Joint Application Development (JAD) for eliciting functional requirements that support the High-Level business requirements
  • Knowledge in Data Modeling and Process Modeling using a structured approach using MS Visio, Enterprise Architect.
  • Experience developing web-based applications screen mockups, wireframes, UI.
  • Design and review of various documents including the Software Requirement Specifications (SRS), including USE Cases, Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), High Level Design Document (HLD), Requirement Traceability Matrix (RTM) and testing documents.
  • Knowledge of Quality and Risk management concepts like risk management, mitigation and contingency planning.
  • Extensive experience in gathering business and application requirements, business processes, identifying risks, impact analysis, UML modeling, sequence and activity diagrams using Rational Rose and Microsoft Visio.
  • Expert in writing detail system use cases, developing business test cases, and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users
  • Working knowledge of Change management and Release management
  • Outstanding written and verbal skills with explicit attention to detail during requirements elicitation.
  • Involved in training of end users, documented Training Manuals for the new product release
  • Excellent Interpersonal, and Analytical skills, with ability to handle challenges under pressure with ease.


Operating Systems: Windows, UNIX

Testing Applications: Rational Test Manager, HP/Mercury QTP, HPQC

Suites: Microsoft SharePoint, MS Project, MS-Office (Word, Excel, Power Point, Outlook, Adobe Photoshop)

Requirement and Document Tools: Rational Requisite Pro, Rational Clear-Quest, DOORS

Business Modeling Tools: Rational Rose, Enterprise Architect, Visual Paradigm, Microsoft Visio


Confidential, AZ

Sr. Business Analyst


  • Directed high-level requirements gathering sessions with Business Owners, Users, Departmental Heads, SME’s and end customers for elicitations by means of JAD sessions, Interviews, Surveys, Focused Groups, and Brainstorming Sessions.
  • Produced business cases, functional specifications, data validation mapping, SRS, BRD, FSD, non-functional specifications, use cases, RTM, mockup Screens and user stories for web and mobile application changes and enhancements.
  • Facilitated Scrum of Scrum for offshore teams and assisted RTE in facilitating PI Planning meetings, PI demos and PI Retrospectives.
  • Experienced in Enterprise Business Analysis, Process Workflows, Change Management, Requirements Management, Software Usability, Information Architecture, Risk Management and maintaining SLAs.
  • Created technical debt backlog, collated and tracked defects, and communicated defects to development team.
  • Conducted PCI-DSS Business and IT Security Gap Analysis, by suggesting PCI credit card processing gap remediation.
  • Led Value Stream mapping sessions enhancing capacity and data protection provisioning, diminishing the sum of time to benefit, and convey on quality data lined up with Information Risk Management practices.
  • Prepared GAP analysis and Risk analysis via Document Analysis and Interface Analysis to understand the new business model and additional functionalities to be incorporated in agreement with the online processing compliances.
  • Created Use-Case diagrams, Activity, Sequence diagrams, Data Flow Diagrams, ER Diagrams using Bizagi Modeler.
  • Led ETL workshops to comprehend requirements for Data Warehouse Design (Extraction, Transform and Load) activities on the databases and worked closely with the Product Owner for master data management.
  • Coordinated between Business and Marketing teams to document specifications for Primary or Down-sell Credit card products offered for different market segments.
  • Analyzed and monitored credit card application and reported possible risks to the management and ensured compliance.
  • Worked with integration services for exchanging and assessing data from disparate sources like Excel, CSV, flat files, and Text Format Data and integrating them in to data marts. Implemented SQL queries to perform basic CRUD operations.
  • Integrated the various OLTP to the OLAP by using Informatica as an ETL tool.
  • Created a mapping artifact that maps every one of the fields in the HTML pages to XML labels, which are then mapped with the tables and section names in the database and associated with performing customer side approval on the new framework.
  • Conducted manual testing, automation testing, Smoke testing, Black Box testing, Regression testing and User Acceptance Testing (UAT) in conveying testing standards and created test cases, test scenarios and test plans using HP QC ALM.
  • Experience in LIBOR concepts in syndicate lending and good understanding of spreads in different market conditions.
  • Developed Dashboards that provided reports related to transaction details, customers details, patterns recognized, social media details, customer account details with the use of various matrices utilizing Tableau.

Confidential, Tempe, AZ

Business Analyst


  • Extensively involved in the deployment of Data System.
  • Worked with the team in brainstorming sessions for understanding and developing the data transformation logics.
  • Conducted interviews with key Business Users for better understanding of the requirement and business process information.
  • Facilitated and managed JAD sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
  • Developed business process models in Agile (Scrum) to document existing and future business processes.
  • Developed Business Requirement Specification Documents as well as high-level project plan in collaboration with the other BA team members.
  • Used Power Designer comprehensively during the entire project to facilitate conceptual, physical, and logical data model but not limited to Use Case, Activity Diagrams, Requirement Traceability Matrix and instant report generation.
  • Played a key role in the planning, analyzing, testing and implementation of system enhancements and conversions.
  • Streamlined business process documentation for Capital Markets Analytics team that allowed for easier on-boarding of new associates.
  • Established and built the Equity Investment Risk Management team, as business owner of performance and risk analytical systems and reporting.
  • Played key role as founding contributor in the development and building of Global Performance & Risk Management
  • Lightning is a web-based processing for fixed income capital markets which automates a range of processes, including, trading, sales, funding, accounting, risk analysis and asset/liability management
  • Functioned as a primary liaison between the business line, operations and the technical areas throughout the project cycle.
  • Facilitate all Agile Ceremonies including Retrospectives, Daily Stand Ups, Story Grooming, Demo/Review and Sprint Planning
  • Performed extensive "Gap analysis" of the Wealth Management application to document existing business process flows and derive requirements for the proposed functionalities
  • Assisted solution architects to develop technology solutions for the wealth management application and asset classes including Equities, Commodities and Fixed Income instruments
  • Established company automation methodology, frameworks and tools
  • Support agile team on the best way to refine backlog and create Healthy and Steady User Stories
  • Ensure daily processing of travel agents commission payments were completed accurately and in a timely manner.
  • Facilitated training for quality assurance teams, UAT Team, and Line of Business on product enhancements and development
  • Work in a SAFe scaled Agile for a while as it was newly introduced to organization, represented my team at the scrum of scrum meetings
  • Specialties in Equities, Fixed Income Securities, Mortgage-Backed Securities & Securitization, Forwards (Equity, bonds, interest rate, currency), Futures (interest rate, stock index, currency), listed and OTC Options (Stock options, bond options, Interest Rate options on LIBOR)
  • Implemented data staging for quality assurance and user acceptance testing (UAT).
  • Enabled our department to receive payments in a timelier manner and reduce late payments received by customers.
  • Worked with SME's to comprehend Risk Management concepts including Credit Risk, Market Risk and Operational Risk
  • Maintained, debugged and optimized automation programs
  • Experience working with windows OS, internal network, and cloud platform automation with PowerShell
  • Analyzed the operational procedures/methods and recommended changes for improvement with an emphasis on automation and efficiency.
  • Conducted User Acceptance Testing (UAT) and Post Production validations (PPV).

Confidential, Jersey City, NJ

Business Analyst


  • Communicated with Line of Business and created Business Requirements Document (BRD), High Level Diagram (HLD), and part of Low level Diagram (LLD).
  • Analyzed Loan files XML Schema. If necessary, created elements and attributes with consultation from Line of Business (LOB), for passing loan file information from one service to another.
  • Facilitated system maintenance and enhancement through design documents, process flow diagrams, use case diagrams etc.
  • Execute day to day migration activities for Risk and Credit systems with success
  • Analyzed system impacts as a result of proposed changes. It entailed interaction with other systems users and Subject Matter Experts (SMEs).
  • Provided quantitative analytical services to portfolio managers and senior leadership in areas including risk management & modeling, portfolio construction & optimization, asset allocations, and liquidity & hedging
  • Used Macros in Excel to create and update data.
  • Provided Capital Markets subject matter expertise to the IT team throughout the project. Reviewed development and test deliverables as needed
  • Gathered functional requirements, analyzed workflows and created narrative Use Cases to develop new process workflows for the Wealth Management
  • Analyzed the existing Wealth Management platform and provided recommendations to optimize the data flow
  • Assisted with developing policies and departmental procedures for payment posting and billing
  • Efficiently monitor project deliverables, milestones, and required tasks to successfully complete capital markets projects across multiple regions and stakeholders
  • Always staying informed of emerging project management and Agile trends and best practices through contact with industry experts, peers, internal and external, and professional organizations
  • Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
  • Liaison with the business (Credit risk users and Finance controllers), the reporting team and the technology team for various reporting requirements for Data Quality
  • Worked on GAP Analysis, Test Plan document, Project Plan, Traceability Matrix, User Acceptance Testing (UAT), and SWOT analysis.
  • Prepare and test data for international metric including Wholesale credit, Investments, oil, gas, Libor, credit cards and commercial information
  • Proficient in creating User Acceptance Test (UAT) Plans and implementing and coordinating UAT.
  • Collected, reported, and refined agile metrics to quantify and communicate team performance
  • Attention primarily focused on capital markets and commercial lending in an effort to raise the bank’s domestic credit rating to meet regulatory compliance mandates.
  • Requirements were gathered through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.
  • Wrote complex sequential SQL queries and to generate statistics, and developed Excel pivot tables to report the results.
  • Produced scheduled and on-demand risk management reports including building new reports and report delivery within defined time frames
  • Designed screen layouts for proposed solutions, user interactions. Also, created screen mock-ups.
  • Daily maintenance of credit risk application/credit batch; monitoring overage reports and breaches of counterparty credit limits, track bug fixes, Coordinate resources across various applications, operations or projects
  • Assisted with drafting provider manuals and business requirements documentation concerning payment methodologies
  • Tracked the project flow and acquired sign-offs from Business, System Development and Quality Analysis team.
  • Wrote and tested Excel macros that significantly reduced the amount of time needed to reconcile accounts from Credit systems to the General Ledger on a daily, monthly, and quarterly basis
  • Provided solution for database requirements by designing controls, data fields and data formats. Worked in legacy system migration from Lotus Notes to Oracle.
  • Used different in-house software to track data flow, system interactions, system defects, service requests and responses.
  • Created master specification for web services- their functionality, interaction with other web services, processing logic, input & output schema, and process flow with Logical Data Element.


Business Systems Analyst


  • A series of meetings / JAD sessions were conducted to gather requirements from business system users for reporting purposes.
  • Developed SQL queries using SQL Navigator to extract data from the target tables to prove the data mapping.
  • Identified the grain, key dimensions and facts for the star and snowflake design and developed logical/physical data modeling.
  • Involved in design and development of standard and ad-hoc reporting using SQL.
  • Involved in data management for Credit Risk, Liquidity risk and Market Risk data warehouse and create business rules for risk management systems
  • Identify and document, business functions, activities and processes, data attribute and table meta-data, and general and detail design specifications.
  • Created documentation and test cases, worked with users for new module enhancements and testing.
  • Involved in making appropriate commitments through story selection, sizing and tasking
  • Involved in Scrum Sprint Planning Sessions, Backlog Grooming Sizing, Sprint Retrospectives & Reviews, Daily Stand ups, User Stories and Acceptance Criteria
  • Developed UML diagrams (use case diagrams, activity diagrams, sequence diagrams, and class diagrams) in order to validate entity reference data and verification of the customer records: legal name, address, business purpose legitimacy and analysis of transaction activity)
  • Designed and implemented basic SQL queries for data warehouse, and did data profiling
  • Created wireframes in order to help developers build the application in Visual Basic and held data modeling sessions by developing DFD
  • Submit ideas through brainstorming sessions and convert it to requirements and create user stories to be added to Jira backlog.
  • Design, plan and program data conversion procedures from old to new databases.
  • Coordinated bug fixing activities related to issues rose during end - User Acceptance Testing (UAT).

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