SUMMARY

• Extensive experience as SAP Ariba Techno Functional Analyst with 8+ years of experience on Ariba On - Demand and On Premise
• Configured and Managed Ariba application on modules including Ariba Buying & Invoicing, Sourcing, Contracts, SLP and Spend Visibility
• Hands on experience on Ariba Administration as Customer Administrator.
• Worked on managing Customer Admin queue, Configuring Approval Processes, Troubleshooting task failures, User Management, Supplier Management, Catalogs, User Profile Delegations, Invoice Reconciliations, Approval Flows, Invoice Exceptions, Okay2Pay files, Remittance etc.
• Experience working on Contract Compliance, BPO’s, Release & No Release Contracts
• Manage Project Templates and configure Email notifications
• Worked on supporting Sourcing Project, Sourcing Request and RFX Events
• Worked on P2P Integration with People Soft which includes exchange of Master Data (Vendor, Cost Objects, Address etc.) and Transactional Data (PO, Invoice) via ITK (Integration Tool Kit)
• Assisted on Integration between Ariba and Work Day for User Management
• Proficient in preparing Business Requirement Document (BRD), System Design Specification (SDS), Functional Specifications, Use Cases, and User Training and Manuals
• Expertise in Software Development Life Cycle (SDLC) and Object-Oriented Analysis and Design
• Experienced in all areas of project life cycle in a highly structured Change Management Environment using both proprietary methodologies and Agile Techniques.
• Good understanding the Source to Pay, Procure to Pay, Supply Chain process of the entire Supply Chain/Procurement Life cycle
• Effective in conducting project meetings with customers and stakeholders
• Possesses strong interpersonal and communication skills.
• Experience working with Ariba Support and manage the Service Requests (SR) and Enhancement Requests (ER)

TECHNICAL SKILLS

Ariba Modules: Buying & Invoicing, Sourcing, Contract Management, SLP, Spend Visibility

ERP: People Soft (AP), SAP HANA

Project Management Tool: MS Project 2010

Quality Management Tool: HP Quality Center

Testing Methods: Peer Testing, Integration Testing and UAT

Documentation Tool: MS Share Point

Database Tool: MS SQL Server, MS Access

Design Tool: MS Visio

Other Tools: MS Excel, Word, Power Point

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Systems Analyst

Responsibilities:

• Conduct workshops & meeting with internal stakeholders to capture business requirements
• Analyze the current business processes and propose any process improvements
• Implemented & managed Ariba Supplier Life Cycle & Performance module
• Onboarded 1500+ Suppliers across the globe and helped them adopt the new system
• Worked with Suppliers purchasing and accounting team in providing them a resolution
• Troubleshoot & resolve any integration issues between SLP & S4 HANA via Dell Boomi
• Manage purchase orders & invoices in S4 HANA and troubleshoot any errors
• Monitor transactions (PO, Invoices) sent through Commerce Automation
• Communicate with all stakeholders and project management on the progress and timelines
• Recommends system improvements, new applications and develops plans to improve service.
• Strong business systems and analysis experience with ability to lead functional and technical requirements definition and solution
• Monitored Salesforce Admin queue to address Various vendor issues, PO issues, approval Flow issues and ensured the routing through appropriate approvers/groups.
• Managed relationships with multiple vendors to resolve electronic payment (A/P) issues
• Lead project team meetings when necessary and partner with cross-functional team to resolve schedule, and deliverable quality problems as well as resolve any risks/issues that will impact delivery
• Manage critical success and standard metrics for implementations to measure utilization and system performance across all applications within program

Confidential

Business Systems Analyst

Responsibilities:

• Gather requirements from Business Analysts and Business Users and update Functional Design (FD) and Technical Design (TD) documents.
• Worked on Ariba Upstream modules which include Ariba Sourcing, Ariba Contract Management and Ariba contract compliance.
• Configured Templates, approval workflows and scenario built-up for SLP process for registration and qualification of new suppliers in Ariba.
• Creation of new contract, uploading the pricing and contract documents from local desktop by DFS.
• Making approval workflow and customizing documents review with the approval workflow.
• Troubleshooting during configuration and follow up with SAP shared services for enhancement and service request.
• Customizing sourcing and qualification templates as per business requirement and including additional fields and approval checkpoints wherever required.
• Creating Templates - Customizing as per the requirement of the Business.
• Initial Data Load for Vendor Master Data from ECC 6.0.
• Conduct timely meetings to ensure open communication and devise an action plan to address issues/concerns raised.
• Provide full tool support of Ariba Upstream (for example- Front end user questions/action through tool changes (we utilize as third party as a staff augmentation)
• Providing Ariba access, removing Ariba accesses and user profile setup as per region and cost Centre.
• Responsible for handling contracting, once the potential vendors are verified by the buyer Like Non-disclosure agreement and COI (certificate of insurance).
• To help the buyer executing the contracts and NDA with all the suppliers and uploading the agreements in the ARIBA Spent Management. (Executed NDA, Non- executed NDA, contract terms and clause setup etc.)
• Identifying and differentiating Vendor documentation to on board the supplier into ARIBA for RFQs and for sourcing events.
• Been part of team for creation and set up of RFP process and scenario built up for awarding contracts.

Confidential

Business Systems Analyst

Responsibilities:

• Review domestic and international business requirements for all Ariba modules in addition to reviewing Functional Design documentation to support the business requirements
• Responsible for solution design, data gathering, data mapping and data loading, build, testing and successful go-live
• Ariba-SAP Interface Implementation - Fit Gap Analysis, Written Business and Functional Documents, Configure and test SAP master data feed into Ariba and ensure successful PO delivery, and coordinate UAT with the SAP and business teams.
• Integration with Ariba Network - Fit Gap Analysis, Written Business and Functional Documents, coordinated UAT with the SAP team, Supplier account setup and configuration of buyer and supplier accounts.
• Catalog Management - Creating/updating CIF files and file loading and maintenance, customizing the Catalogs, Catalog loading and setting up the Punch-out sites, Catalog Maintenance and Reviewing special requests in Ariba, Vendor Maintenance
• Develop and review project documentation to track business processes, workflows and overall system design
• Work with QA teams to ensure application meets business requirements
• Work with Interface team (SAP) in setting up the Master Data
• Work with key stakeholders to ensure UAT meets planned objectives
• Work with the Ariba team, support the global strategy, approach and overall training and communication plan for the Ariba projects
• Collaborated with groups of internal and external stakeholders to define user needs
• Defined and documented project requirements, timeline, and resources
• Provided ongoing technical support to vendors in the preparation of electronic catalogs to include coding of products to meet corporate commodity mapping and ensure compliance with contractual requirements
• Monitored System Admin queue to address Approval Flow issues and ensured the routing through appropriate approvers/groups.
• Configure approval rules for approval tasks
• Managed relationships with multiple vendors to resolve electronic payment (A/P) issues
• Lead project team meetings when necessary and partner with cross-functional team to resolve schedule, and deliverable quality problems as well as resolve any risks/issues that will impact delivery
• Manage critical success and standard metrics for implementations to measure utilization and system performance across all applications within program

Confidential

Business Systems Analyst

Responsibilities:

• Conduct workshops & meeting with internal stakeholders to capture business requirements
• Analyze the current business processes and propose any process improvements
• Manage the Customer Admin queue on a daily basis and resolve any failed transactions
• Communicate with all stakeholders and project management on the progress and timelines
• Monitor any job failures and take necessary action working with the Tech team
• Effectively leading the Contract Migration project which migrates legacy contracts into Ariba
• Identified the fields required to be migrated from Legacy system to Ariba Contract Management and made it a standard for other legacy systems.
• Configure Approval process and approval flow management based on various business needs
• Working Experience in Ariba Integration with customer backend ERP Systems using Ariba middleware Integration Tool Kit (ITK).
• Configure changes to Contract and Sourcing Project Templates and manage them
• Recommends system improvements, new applications and develops plans to improve service.
• Strong business systems and analysis experience with ability to lead functional and technical requirements definition and solution
• Customized Ariba UI on various modules of Ariba Source to Pay
• Support any enhancements or issues in the Contract Workspace and Contract Compliance module.
• Experience working on Release and No Release Contracts including BPO’s
• Setting up of business rules and country specific localizations in Ariba.
• Enabled Light Account functionality for Suppliers
• Assisted Sourcing events and sourcing projects