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Business Analyst Resume Profile

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Objective:

To participate in a challenging role as a Business Analyst providing efficient and effective solutions that will help the organization to achieve the optimal solution in business and ultimately decrease customers time to market, allowing team members to learn new skills and grow professionally.

Career Capsule

  • Organized, disciplined team player with the ability to excel in demanding positions requiring minimal supervision ability to multi-task effectively in:
  • Elicit Requirements with special competency to drill down to critical needs not desired wants.
  • Evaluate and Summarize Information Gathered for team review.
  • Process Mapping for just in time work flows.
  • Gap Analytics to determine priorities and bottlenecks .
  • Problem Solving
  • Report Writing
  • Acceptance Testing
  • Application Support
  • Excellent verbal and written communication skills
  • Effective Presentations
  • Serve as the liaison between the business units, technology teams and support teams.
  • Able to work independently or as a team to meet deadlines quickly with high quality results

PROFESSIONAL EXPERIENCE

I have worked as an Etiquette Management Consultant working with business and consumer to optimize their personal and professional presence. Very comfortable and enjoy presenting to all management and technical levels in an organization. Published chapter in Executive Etiquette Power have also been a business etiquette writer for the Examiner in Chicago.

Confidential

  • Responsible for full-cycle software development using SDLC methodology.
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, scenarios, task and workflow analysis.
  • Evaluation of the information gathered from multiple sources to reconcile conflicts, convert strategic information into operational user friendly details, and differentiate user requirements from the underlying true needs.
  • Coordinated and assisted system user acceptance testing with extensive use of SQL queries.
  • Implementation of small to large systems, with enhancements to existing systems.
  • In acquisitions, collaborated with all levels to ensure seamless systems integration.
  • Ensured documentation quality was up-to-date and transparent to all stakeholders.
  • Project Manager on Quality Assurance initiative.
  • Conducted training implementation sessions for large and small business groups, one-on-one, classroom settings, webinars, and company training centers.
  • Led train-the-trainer initiatives.
  • Designed and created all course material, documentation, and feedback questionnaires using PowerPoint and Microsoft Word resulting in a consistent sustainable message.
  • Worked with all business functions to design reports to meet their real-time and/or historical reporting needs.
  • Converted legacy COBOL accounts receivable module using the Cognos suite.
  • Application support included Quality Assurance, Order Management, Inventory Control, Shipping, Accounting, and Production. Increased product time to market with Just in Time system saving millions every month in production costs and inventory waste.
  • Presented to executive level management RF findings to support implementation in all plants. Presentation included explanations of pros and cons comparison of a new RF system for all warehouses, calculated expected min-max ROI for capital expenditure.
  • Involved in all aspects of Enterprise conversion projects as key implementation specialist.
  • Provided quarterly classes on Cognos, generating customized reports for end-users.
  • Following Sarbanes Oxley requirements became the system critical distribution point of contact. Worked with Chicago based IT department in deploying all system updates for Division. Tested continuously to ensure all programs updated successfully at all locations. Developed Division wide bulletins to discuss recent updates and coming events.
  • Utilized Remedy to track support issues.

Confidential

  • Responsible for system maintenance ensuring availability at all times.
  • Planned and executed special event planning that required additional sales PCs and POS stations.
  • Supported all applications for Accounting, Customer Service, Inventory Control and Sales.
  • Created reports to assist retail management.
  • Assisted Accounting with month-end and year-end processes.
  • Worked with 3rd party vendor to install software updates as well as request software enhancements.
  • Assisted user community with Word, Excel, and Retail Software training.
  • Responsible for user acceptance testing with software updates.

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